Customer Support Administrator jobs in Mbombela

The role may include but is not limited to- Sales project documentation.- Issuing internal project handover instructions to the cross functional teams,- meeting minute-taking, etc.- Updating sprint boards with the necessary information.- Performing calendar management, traffic management/project coordination- duties (where required).- Cost estimate preparation.- Facilitating the client invoicing...

About the role The primary purpose of the Customer Success Associate is to resolve customer issues on First Time Resolution/First Call Resolution (FTR/FCR) basis, educate customers on the company's products and services and ensure that customers are fully satisfied and happy and ready to continue using the company's products and services while actively promoting the brand and acting as a brand...

When it comes to putting people first, we're number 1. The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2025. Role Purpose/Business Unit - To conduct deep analysis on product performance across all relevant internal metrics for revenue and sales volumes. This includes analysis of macro-economic factors and competitor products. - To provide feedback, insights,...

Your responsibilities will include: Support branded and unbranded channels with insights and recommendations on product and channel performance. Work with Channel Managers and Branded/Unbranded Specialists in implementing CXX strategy and executing instore elements. Provide ongoing feedback to COPS for continuous improvements on CXX journey. Analyse regional customer base in conjunction with Head...

LOCATION: Local Municipalities : Ehlanzeni (x1) Purpose of the Job: Responsible for the supervision of the issuing of bank cards to customers at the allocated sites. This includes the day-to-day management of the distribution including supervision of staff. The Team Lead Customer Services (TL) serves as Postbank's in-store banking representative within partnered retailers. The TL provides...

CUSTOMER EQUIPMENT ENGINEER MARKETING SALES OPERATIONS, HAMMARSDALE Location: Hammarsdale, Durban, South Africa Language(s) Requirements: English Seniority Level: Intermediate Level Employment Type: Full-Time A Customer Equipment Engineer position has become available in the Sales Division, based in Hammarsdale. While following the Buckman culture by fostering continuous improvement, this...

You are an ideal candidate if: - you have experience in Customer Service/B2C Sales for at least 1 year; - you have a strong command of the English language; - you have worked in a semi-senior position or worked as a Manager Assistant before; - you are tech-savvy (MS Office, Google Workspace). Main tasks: - participate in outdoor promotion campaigns, support affiliate marketing strategies to...

BRIEF OVERVIEW OF THE ROLE Service availability- Ensure accurate service inventory throughout the customer lifecycle- Change management- Service continuity (both from a customer and core perspective) Service unavailability- Proactive internal and external escalation management- Escalation management Customer maintenance- Customer name or technical contact information changes- Ensure governance...

Job Description Responsible for overseeing and optimizing customer support operations, contributing to a positive customer experience and the overall success of the support team. This includes: Team Leadership: - Managing and leading a team of support agents, ensuring they are well-trained and motivated. Performance Monitoring: - Tracking key performance metrics, such as response times and...

Requirements - Qualification: Matric (Grade 12). - Experience: Minimum 3 years in a similar administrative role. - Skills: - Proactive, motivated, and detail-oriented. - Strong organizational and administrative abilities. - Proficient in Microsoft Office. - Excellent communication, interpersonal, and negotiation skills. - Customer-focused with a solutions-oriented mindset. - Able to work...

This role is responsible for providing administrative support to the field services division, ensuring efficient coordination of quotations, purchasing, reporting, customer service, and operational administration. The position plays a key role in supporting technical teams, management, and customers through accurate documentation, scheduling, and reporting. Requirements / Qualifications - Grade...

Important Notice Mediclinic wants to alert candidates that third parties are from time to time fraudulently advertising vacancies at Mediclinic and / or offering employment contracts with subsequent payment instructions to accounts linked to the fraudulent activity. Please note that Mediclinic will never request payment for an application or offer made. All official vacancies are advertised on...

The Administration Supervisor is responsible for supporting the store manager in providing exceptional leadership to the store team, ensuring operational excellence, fostering high motivation and commitment, effectively managing tasks and priorities, implementing merchandise and visual principles, and driving performance through key performance indicators Who we are is because of our people....

Duties/Responsibilities- Proactively monitor and manage the servers.- Server infrastructure - Design, install, configure, implement, support, repair and administer systems and solutions- Implementation and commission of IT technical hardware and software systems.- Manage and implementation server projects.- Monitor, update and assist with asset management.- Vendor liaison and interaction on...

Key Responsibilities:Providing administrative support to office.Education, Qualifications and Work Experience:- Matric (Grade 12)- Office Administration / Accounting qualification- Be able to work unsupervised and under pressure.- Good communication skills- Good reading, writing and speaking skillsRequirements:- Answering of incoming telephone calls- Organizing and liaising of diaries - updating...

Requirements / Qualifications - Grade 12 (Senior Certificate) or equivalent - Computer literacy (MS Word, Excel, PowerPoint, Outlook, internet & email) - Experience using Pastel (advantageous) - Strong administrative experience, preferably in a technical or field services environment - Good communication and interpersonal skills - Customer-focused mindset - Basic understanding of financial...

Important Notice Mediclinic wants to alert candidates that third parties are from time to time fraudulently advertising vacancies at Mediclinic and / or offering employment contracts with subsequent payment instructions to accounts linked to the fraudulent activity. Please note that Mediclinic will never request payment for an application or offer made. All official vacancies are advertised on...

We are looking for a detail-oriented Parts Administrator to support the parts department with administrative and operational tasks, ensuring smooth workflow and excellent customer service. Requirements - Qualification: Matric (Grade 12). - Experience: Minimum 3 years in a similar administrative role. - Skills: - Proactive, motivated, and detail-oriented. - Strong organizational and...

LOCATION: Local Municipalities : Ehlanzeni (Kabokweni x2 and Daantjie x2) Purpose of the Job: The Customer Service Clerk (CSC) serves as Postbank's in-store banking representative within partnered retailers. The CSC provides frontline assisted support to customers who require help initiating or completing banking transactions, bridging the gap between traditional in-branch experiences and...

Requirements / Qualifications - Grade 12 (Senior Certificate) or equivalent - Computer literacy (MS Word, Excel, PowerPoint, Outlook, internet & email) - Experience using Pastel (advantageous) - Strong administrative experience, preferably in a technical or field services environment - Good communication and interpersonal skills - Customer-focused mindset - Basic understanding of financial...