Customer Service jobs in Johannesburg

A Managed Services Business is looking for a Quality Analyst in Johannesburg to evaluate and enhance service delivery quality across customer interaction touchpoints. The role requires a strong adherence to quality standards and involves providing feedback and coaching to ensure KPI targets are met. Candidates should have at least a Matric and 2 years’ experience in a customer care environment....

About the client Our client is a professional painting company specializing in residential and commercial projects. They focus on high-quality service and excellent customer experiences. The company is seeking a proactive Customer Service Representative to manage incoming leads, support customers, and help drive bookings for painting projects. About the role We are seeking a detail-oriented...

A leading retail company is seeking Customer Service Agents to join their dynamic teams across South Africa. This entry-level, full-time role offers the chance to begin a career in retail with no previous experience required. Candidates will receive on-the-job training and will be responsible for delivering outstanding customer service, assisting with customer inquiries, and ensuring a neat...

A leading retail company in Johannesburg is seeking a Service Advisor to ensure service excellence at the point of sale in their store. The role involves managing stock, training staff, and resolving customer queries efficiently. Applicants should have 1 year's experience in a customer-facing role and a strong understanding of retail/FMCG principles. The position is permanent and requires Grade...

Pineapple Tech PTY LTD is a dynamic leader in the short-term insurance and InsurTech industry, renowned for its innovation and commitment to simplifying insurance solutions. We leverage cutting-edge technology to create transparent and accessible insurance products for our customers. As part of our continued growth, we are currently seeking a Customer Service Manager to join our team and play a...

A leading e-commerce support company is seeking an E-commerce Sales & Customer Service Representative. This remote position focuses on maximizing customer experience and sales metrics by engaging customers to identify opportunities, managing post-purchase concerns, and offering expert guidance. Ideal candidates will have proven sales and customer support experience, strong communication skills,...

A leading higher education institution is seeking an IT Service Manager to oversee national service operations across all campuses. This full-time role focuses on ensuring service level agreements are met and improving customer experience. Candidates should have experience in managing IT operations in an educational environment. The position offers permanent employment with opportunities for...

A leading retail operations company in Johannesburg is seeking a motivated individual to oversee customer service and operational efficiency. Ideal candidates should have 2-3 years of experience in retail or supply chain operations while leading a team to ensure exceptional service delivery. Responsibilities include managing customer relationships, resolving complaints, and facilitating...

A leading automotive service provider in Gauteng is seeking an experienced Automotive Service Advisor to be the face of customer excellence in a high-end workshop. You will manage service bookings, communicate with customers and technicians, and ensure high-quality service delivery. The ideal candidate will have at least 3 years' experience, strong customer service skills, and knowledge of...

A leading retail chain in Johannesburg is seeking an achievement-oriented Store Manager. The ideal candidate will possess excellent customer service and people management skills. Responsibilities include driving turnover, managing stock losses, and executing in-store merchandising strategies. Candidates should have a flair for retail experience and a strong focus on figures and administration....

A leading athletic apparel company in Johannesburg seeks an enthusiastic store assistant to help maintain store standards and provide exceptional customer service. Responsibilities include assisting with sales transactions, managing stock flow, and supporting the development of merchandise displays. Candidates should have a Matric certificate and preferably some retail experience. Join a diverse...

Access World is a global commodity warehousing and logistics business. We specialize in handling, storage, and processing of commodities including non-ferrous and ferrous metals, ferroalloys, project cargo, oil & gas, and other agricultural products. In addition, we are an approved warehouse keeper of the London Metal Exchange, and we provide LME warehousing and associated services to traders,...

A leading retail company in Johannesburg is looking for a General Assistant to ensure smooth business operations. Responsibilities include providing customer orders, assisting with loading and offloading, cleaning vehicles, and packing yard stock. The role requires excellent customer service and adherence to company values. Candidates should have a Grade 12 qualification and product knowledge....

A leading customer service provider in Johannesburg is seeking a detail-oriented Customer Service Agent to support their members. You will handle inquiries related to accounts and product features, providing clear and accurate information. The successful candidate will have at least 2 years of experience in an international call centre, excellent communication skills, and a willingness to work...

Cool Ideas, leading ISP in Johannesburg requires a Customer Service Analyst to join our team. Job Description & Key Responsibilities - Provide first-line technical support and troubleshooting for customers - Log, manage, and track faults with fibre line providers and third-party vendors - Handle incoming customer calls, assisting with technical and general service-related queries - Follow up on...

E-commerce Sales & Customer Service Representative | Remote (Brand Concierge) At TalentPop App, we are dedicated to helping high-growth e-commerce brands turn exceptional customer support into a powerful revenue engine. We firmly believe that superior service is the ultimate sales strategy. We are looking for a results-driven E-commerce Sales & Customer Service Representative. This vital hybrid...

A leading sportswear company in Johannesburg is looking for a Retail Assistant to provide exceptional service and support store operations. Candidates should have a passion for retail, effective communication skills, and the ability to thrive in a vibrant, high-volume environment. Responsibilities include assisting customers, maintaining store displays, and participating in training programs for...

Job Purpose: NUTUN isseekinga detail-oriented, empathetic Customer ServiceAgentto support our members. You will be the first point of contact for inquiries relatedto accounts, products, and services, providing clear,accurate, and supportive communication to ensure members feel informed and empowered. NB: Please note that this is a night shift role. Minimum requirements (Qualifications and...

A professional painting company is seeking a Customer Service Representative to manage leads and customer interactions. This is a fully remote position based in South Africa. The ideal candidate should have over 2 years of experience in customer service and sales, with excellent English communication skills. Responsibilities include answering calls, making outbound calls, booking estimates, and...

A leading health and beauty retailer is seeking a Shop Assistant / Cashier for their Johannesburg location. In this role, you will ensure excellent customer service, manage transactions accurately, and promote clubcard memberships. Successful candidates should have a Grade 12 qualification and a customer-oriented mindset. A passion for retail and the ability to handle cash responsibly are...