Customer Service jobs in Ethekwini

Job Description A great opportunity has become available for a Customer Service Analyst at a reputable company in Durban! Requirements - Degree in Logistics/Supply Chain Management - 3 - 5 years’ experience in a similar role - Experience in FMCG industry is essential - SAP experience essential Correspondence will only be conducted with short listed candidates. Should you not hear from us...

Overview Join TIH, home to some of South Africa’s leading financial service providers, and grow your career while being part of an organisation with purpose. Job Purpose Obtain and capture information from insured or designated persons for purpose of settling claim with insurance carrier. To assist with administrative amendments, provide information and insights on policies, additional...

PURPOSE OF THE ROLE The Customer Service Specialist is responsible for delivering world‑class customer support to US‑based customers across multiple channels, including inbound calls, email, and chat. This role focuses on resolving queries efficiently, ensuring customer satisfaction, and maintaining service excellence in a fast‑paced call centre environment Customer Care & Support - Serve as...

A leading recruitment firm is seeking a Service Advisor for a client in Pinetown. The role entails providing exceptional customer service and coordinating repairs for vehicles. Key duties include scheduling appointments, providing cost estimates, managing customer communications, and ensuring timely service completion. The ideal candidate must have proven experience in a similar role, strong...

Customer Service and Marketing Associate • Durban, KwaZulu-Natal, South Africa Reference: DUR003531-JK-1 Overview Are you a people-person with a creative streak? Do you love building strong customer relationships while bringing brands to life through marketing? This exciting opportunity is perfect for someone who thrives at the intersection of customer service and marketing. In this role,...

A leading recruitment firm seeks a National Customer Services Centre Manager in Durban. This role involves overseeing client relationship management, driving business development, and ensuring efficient operations within the call center. Candidates should have over 7 years of call center experience, with at least 3 years in a supervisory role, and a degree in management or business administration...

Job Description Do you have a passion for travel and a talent for delivering a consistent celebrity service? If so, we would love to have you on our team as a Customer Service Advisor. As a Customer Operations Advisor, you will be handling inquiries via phone, live chat, social media, and email. You will work in a fast‑paced contact centre environment, where we want you to be truly passionate...

Customer Service Consultant page is loaded## Customer Service Consultantlocations: Durban, Kwazulu Nataltime type: Full timeposted on: Posted Yesterdaytime left to apply: End Date: January 30, 2026 (5 days left to apply)job requisition id: JR104070## Join TIH, home to some of South Africa’s leading financial service providers, and grow your career while being part of an organisation with...

A global technology and services leader is seeking a Customer Service Advisor in Umhlanga Rocks, South Africa. The role involves resolving customer queries, providing excellent service, and working in a dynamic team. Candidates should have at least 6 months of contact center experience and a Matric qualification. The position offers a competitive salary of R6500 with additional benefits such as...

A prominent retail group in Durban seeks a motivated individual to enhance customer experience through efficient point of sale operations and exceptional service. The candidate will be responsible for maintaining accuracy in transactions, promoting membership programs, and upholding merchandising standards. A Grade 12 education is essential, with desirable experience in customer-facing roles...

Job Title Customer Support Manager Location Umhlanga, KwaZulu-Natal, South Africa (Remote or hybrid working options will be considered) Company Playa Bets – Online Sports Betting & Casino Reports to Operations Manager About Playa Bets Playa Bets is a dynamic and innovative iGaming company specializing in online sports betting, casino games, and virtual gaming experiences. Based in...

Job Location: Durban, KwaZulu-Natal, South Africa Application Deadline: January 30, 2026 Tasks and responsibilities - You complete a broad scope of technical tasks including installation/commissioning, maintenance and evaluation of customer’s equipment and systems among others. - You support customers remotely and onsite and provide 2nd and 3rd level user support in case of arising issues. -...

Requirements - At least 1 year International Customer Service experience (UK or USA) - Contact Centre experience (voice) - Excellent written and verbal communication skills (English) - Problem solving skills - Ability to work in a fast paced high pressure environment - Must be willing to work shifts (4pm – 2am & 5pm – 3am) - Must come from or close to Mount Edgecombe – easy commute...

About the job Customer Service Consultant (German Speaking) Our Client is a global leader in customer experience and BPO services, operating globally with over 100k employees. Headquartered in Europe, they serve industries in telecom, finance, and healthcare, delivering innovative, tech-driven solutions including AI-powered customer support. Role Overview As a Customer Service Consultant, you...

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air...

About the job National Customer Services Centre Manager National CSC Manager MinimumRequirements: - Matric (Grade 12) - A degree in management, business administration and/or marketingdiploma in Contact Centre Management is advantageous but not mandatory - Valid Code EB driver's license - A minimum of 7 years of call center experience, with at least 3 years at thesupervisor/management level -...

A reputable company in Durban is seeking a Customer Service Analyst to improve customer service processes. Candidates should have a degree in Logistics/Supply Chain Management, 3 to 5 years of experience in a similar role, and essential experience in the FMCG industry, including SAP. This is a fantastic opportunity to contribute to a reputable organization while growing your career in customer...

Job Title: Customer Service Advisor Job Description Experience the power of a game-changing career Are you a people person with a passion for helping others? We are seeking a Customer Service Representative to join our dynamic team of game‑changers in our sunny Durban office! We’re a global technology and services leader that powers the brands of the future. We help well‑known brands — the...

A prominent retail company in KwaZulu-Natal is looking for an individual to enhance customer service through efficient operations at the point of sale. Responsibilities include maintaining accuracy in transactions, promoting the loyalty card, and ensuring safe cash handling. Candidates should have a background in retail or FMCG and possess strong customer orientation skills. Grade 12...

Customer Service Consultant (Dutch Speaking) About the job Customer Service Consultant (Dutch Speaking) Our Client is a global leader in customer experience and BPO services, operating globally with over 100k employees. Headquartered in Europe, they serve industries in telecom, finance, and healthcare, delivering innovative, tech-driven solutions including AI-powered customer support. Role...