Customer Service jobs in KwaZulu-Natal

A retail company is looking for a General Assistant to ensure excellent customer service and maintain merchandise standards in Eshowe, KwaZulu-Natal. Responsibilities include assisting customers, resolving complaints, merchandising stock, and adhering to safety requirements. The ideal candidate should have at least a Grade 10 education and strong communication skills in both English and the local...

A leading retail company is seeking a dedicated individual for operational management at the point of sale. The role involves directing staff, ensuring excellent customer service, and managing stock and cash effectively. Applicants should possess a retail background with strong managerial and problem-solving skills. The successful candidate will act as a brand ambassador, maintaining high...

A dynamic retail company in South Africa is seeking an experienced Branch Manager to oversee all operations. Responsibilities include managing staff, ensuring customer satisfaction, and driving profitability through effective planning and organization. The ideal candidate should have 3-5 years of management experience and be passionate about customer service. Join our team to contribute to growth...

Customer Service Specialist ? Make a Real Difference with Every Call! Join to apply for the Customer Service Specialist ? Make a Real Difference with Every Call! role at Outworx Contact Centre Customer Service Specialist ? Make a Real Difference with Every Call! Join to apply for the Customer Service Specialist ? Make a Real Difference with Every Call! role at Outworx Contact Centre Do you...

Job Description A great opportunity has become available for a Customer Service Analyst at a reputable company in Durban! Requirements - Degree in Logistics/Supply Chain Management - 3 - 5 years’ experience in a similar role - Experience in FMCG industry is essential - SAP experience essential Correspondence will only be conducted with short listed candidates. Should you not hear from us...

Overview Join TIH, home to some of South Africa’s leading financial service providers, and grow your career while being part of an organisation with purpose. Job Purpose Obtain and capture information from insured or designated persons for purpose of settling claim with insurance carrier. To assist with administrative amendments, provide information and insights on policies, additional...

PURPOSE OF THE ROLE The Customer Service Specialist is responsible for delivering world‑class customer support to US‑based customers across multiple channels, including inbound calls, email, and chat. This role focuses on resolving queries efficiently, ensuring customer satisfaction, and maintaining service excellence in a fast‑paced call centre environment Customer Care & Support - Serve as...

A leading recruitment firm is seeking a Service Advisor for a client in Pinetown. The role entails providing exceptional customer service and coordinating repairs for vehicles. Key duties include scheduling appointments, providing cost estimates, managing customer communications, and ensuring timely service completion. The ideal candidate must have proven experience in a similar role, strong...

A leading retail pharmacy chain is seeking a Retail Store Assistant for their Newcastle Mall location. The role involves managing store operations, handling customer inquiries, and ensuring high standards of service. Successful candidates will possess a Grade 12 qualification and retail experience, alongside strong customer relations skills. The position requires a South African citizen and...

Customer Service and Marketing Associate • Durban, KwaZulu-Natal, South Africa Reference: DUR003531-JK-1 Overview Are you a people-person with a creative streak? Do you love building strong customer relationships while bringing brands to life through marketing? This exciting opportunity is perfect for someone who thrives at the intersection of customer service and marketing. In this role,...

A leading recruitment firm seeks a National Customer Services Centre Manager in Durban. This role involves overseeing client relationship management, driving business development, and ensuring efficient operations within the call center. Candidates should have over 7 years of call center experience, with at least 3 years in a supervisory role, and a degree in management or business administration...

Job Description Do you have a passion for travel and a talent for delivering a consistent celebrity service? If so, we would love to have you on our team as a Customer Service Advisor. As a Customer Operations Advisor, you will be handling inquiries via phone, live chat, social media, and email. You will work in a fast‑paced contact centre environment, where we want you to be truly passionate...

Customer Service Consultant page is loaded## Customer Service Consultantlocations: Durban, Kwazulu Nataltime type: Full timeposted on: Posted Yesterdaytime left to apply: End Date: January 30, 2026 (5 days left to apply)job requisition id: JR104070## Join TIH, home to some of South Africa’s leading financial service providers, and grow your career while being part of an organisation with...

A global technology and services leader is seeking a Customer Service Advisor in Umhlanga Rocks, South Africa. The role involves resolving customer queries, providing excellent service, and working in a dynamic team. Candidates should have at least 6 months of contact center experience and a Matric qualification. The position offers a competitive salary of R6500 with additional benefits such as...

A leading retail company in KwaZulu-Natal, South Africa, is seeking a General Assistant to advise customers, assist with complaints, and ensure merchandising standards. The ideal candidate must have at least Grade 10 education or equivalent, be able to work shifts and under pressure, and possess strong communication skills. This role emphasizes customer service and compliance with safety...

About the job National Customer Services Centre Manager National CSC Manager MinimumRequirements: - Matric (Grade 12) - A degree in management, business administration and/or marketingdiploma in Contact Centre Management is advantageous but not mandatory - Valid Code EB driver's license - A minimum of 7 years of call center experience, with at least 3 years at thesupervisor/management level -...

A reputable company in Durban is seeking a Customer Service Analyst to improve customer service processes. Candidates should have a degree in Logistics/Supply Chain Management, 3 to 5 years of experience in a similar role, and essential experience in the FMCG industry, including SAP. This is a fantastic opportunity to contribute to a reputable organization while growing your career in customer...

Job Title: Customer Service Advisor Job Description Experience the power of a game-changing career Are you a people person with a passion for helping others? We are seeking a Customer Service Representative to join our dynamic team of game‑changers in our sunny Durban office! We’re a global technology and services leader that powers the brands of the future. We help well‑known brands — the...

A leading retail company in KwaZulu-Natal seeks a Customer Service Team Leader to ensure fast and efficient customer service at the point of sale. The ideal candidate will manage shop assistants, resolve customer queries, and uphold service excellence. Applicants must have a Grade 12 qualification and at least one year of customer-facing experience in a retail/FMCG environment. This permanent...

A retail company is seeking a General Assistant to support Customers with product queries and ensure the store is well merchandised. The ideal candidate must have at least a Grade 10 or equivalent, strong communication skills in English, and the ability to work shifts, weekends, and holidays. Responsibilities include maintaining safety standards and addressing Customer complaints while ensuring a...