Job Description A well-established company in the FMCG industry is looking for a Customer Service Analyst to join their team in Durban. Requirements: •Bachelors degree in Logistics / Supply Chain Management •A minimum of 5 years experience in an Analytical role •Experience in the FMCG / Manufacturing industry •Ability to analyse, propose and implement new lean methodologies •Advanced...
Cool Ideas, leading ISP in Johannesburg requires an Customer Service Analyst to join our team Job Description & Key Responsibilities: - Provide first-line technical support and troubleshooting for customers - Log, manage, and track faults with fibre line providers and third-party vendors - Handle incoming customer calls, assisting with technical and general service-related queries - Follow up...
Empowering Africa’s tomorrow, together one story at a time. - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. Job Summary ighly motivated and detail-oriented...
SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers - such as Raid®, Glade®, Ziploc® and more, in virtually every country around the world. Together, we are creating a better future - for the planet, for future generations and for every SCJ team...
Adumo, part of the Lesaka Technologies group, is seeking a detail-oriented and system-savvy Customer Experience Analyst to join our operations team. This is a key role focused on ensuring compliance, improving system health, supporting client satisfaction, and driving data-informed decision-making. If you're an analytical thinker who thrives in structured environments, understands financial...
What We Do:We're Lula. We build innovative fintech products to help SMEs make cash flow. From instant access to funding to all-in-one business banking accounts, we're on it! Our purpose is to help SMEs manage their business better, faster, simpler, Lula, so they can spend more time doing what they love. Speaking of love, we're looking for Lulas who love to make a difference to join our team and...
5+ years of working cross functionally with tech and non-tech teams experience - 5+ years of team management experience - 5+ years of cross functional project delivery experience - 5+ years of program or project management experience - Experience defining program requirements and using data and metrics to determine improvements Amazon has built a reputation for excellence with recent examples...
Our leading client in the FMCG industry is looking for a Customer Analyst for a 6-month contract to provide analytical support to sales and marketing executive. Work with large customer related and sales performance data sets and deliver insights relating to trends, patterns, intelligence etc Create dashboards on Power BI and pivot tables, graphs and formulas (macros an advantage). This role is...
Position: Customer Experience Analyst/Quality Assurance Department: Customer Experience Overview:Position Summary Functional Responsibilities-- Transaction Monitoring - Monitors and audits transactions performed by CSRs against internal and/or external quality assurance requirements to deliver excellent customer experience. Ensures that transaction monitoring goals requirements are met. This...
We have an exciting opportunity to join PEP’s dynamic Marketing team as a Senior Customer Performance Analyst. Use your analytical flair and skills to shape our customer-centric strategy. PURPOSE OF THE JOB As a Senior Customer Performance Analyst, you will be at the forefront of PEP’s marketing initiatives, driving actionable insights that enhance customer experience & loyalty, optimise...
Overview & Purpose:We are seeking a detail-oriented and proactive AML (Anti-Money Laundering) Analyst to join our Compliance team. The AML Analyst will play a vital role in ensuring the company complies with regulatory requirements and maintains robust measures to detect and prevent financial crimes, including money laundering and terrorist financing. Key Responsibilities:Transaction...
CUSTOMER SERVICE CONSULTANT (FRENCH SPEAKING) Location: Pretoria East Salary: R 14 000 – R 17 000 Start Date: As soon as possibleRole OverviewWe are seeking a French-speaking Customer Service Consultant to join our clients Pretoria-based team. The ideal candidate will provide exceptional support to clients, ensuring queries are resolved efficiently and customer satisfaction is consistently...
Are you a dynamic and well presented individual looking for growth and a new career? Our company has opened a vacancy for you for a permanent Customer Service Consultant position.We want a young individual with positive mindset, strong work ethic and someone who is motivated by their goals and ambitions.Basically our company focuses on growing unemployed youth through career development.
Cwenga Direct Marketing is looking for individuals who will provide excellent customer service who will be able to drive sales through engagement with customers and sharing product knowledge, they will have to respond to customers questions, and build their sales and marketing career.Requirements:• Matric• Basic English• Good Communication and interpersonal skills• Willingness to learn on a job•...
Our Company is currently seeking the skills and expertise of a vibrant and energetic Customer Service Agent, based in Johannesburg.Key duties and responsibilities (including but not limited to):•Process all customer transactions accurately and timeously. Manage orders from entry to finalization.•Manage all customer feedback requirements regarding Order Status, Back-order Reporting, and general...
Role Overview We are seeking lively, detail-oriented, and experienced Customer Service / FICA Agents to provide exceptional customer support on our online trading platform while ensuring full compliance with FICA and AML requirements. This role is client-facing and compliance-focused, requiring strong communication skills, accuracy, and the ability to work efficiently in a fast-paced...
Our leading client in the FMCG industry is looking for a Customer Analyst for a 6-month contract to provide analytical support to sales and marketing executive. Work with large customer related and sales performance data sets and deliver insights relating to trends, patterns, intelligence etc Create dashboards on Power BI and pivot tables, graphs and formulas (macros an advantage). This role is...
Job Description A great opportunity has become available for a Customer Service Analyst at a reputable company in Durban! Requirements •Degree in Logistics/Supply Chain Management •3 - 5 years’ experience in a similar role •Experience in FMCG industry is essential •SAP experience essential Correspondence will only be conducted with short listed candidates. Should you not hear from us...
Cwenga Direct Marketing is looking for individuals who will provide excellent customer service who will be able to drive sales through engagement with customers and sharing product knowledge, they will have to respond to customers questions, and build their sales and marketing career.Requirements:• Matric• Basic English• Good Communication and interpersonal skills• Willingness to learn on a job•...
Our leading client in the FMCG industry is looking for a Customer Analyst for a 6-month contract to provide analytical support to sales and marketing executive. Work with large customer related and sales performance data sets and deliver insights relating to trends, patterns, intelligence etc Create dashboards on Power BI and pivot tables, graphs and formulas (macros an advantage). This role is...