Customer Service Analyst jobs in Gauteng

A Managed Services Business is looking for a Quality Analyst in Johannesburg to evaluate and enhance service delivery quality across customer interaction touchpoints. The role requires a strong adherence to quality standards and involves providing feedback and coaching to ensure KPI targets are met. Candidates should have at least a Matric and 2 years’ experience in a customer care environment....

Cool Ideas, leading ISP in Johannesburg requires a Customer Service Analyst to join our team. Job Description & Key Responsibilities - Provide first-line technical support and troubleshooting for customers - Log, manage, and track faults with fibre line providers and third-party vendors - Handle incoming customer calls, assisting with technical and general service-related queries - Follow up on...

Our Purpose- Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a...

Analyst Fraud Customer Experience### Empowering Africa’s tomorrow, together…one story at a time.With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryAbsa Fraud...

A leading software solutions provider is seeking a Support Analyst in Johannesburg. The role involves efficiently managing customer calls, resolving issues, and maintaining high service standards. The ideal candidate should have knowledge of retail application software and SQL databases, along with strong customer service skills. This position supports a hybrid work environment, combining...

A recruitment firm in South Africa is looking for an experienced Business Analyst to support pre-grooming analysis efforts. The successful candidate will facilitate project planning, document business processes, and model requirements. The role demands a Bachelor's degree and significant experience, including at least 10 years in business analysis and 8 years in process modeling with enterprise...

A retail company is seeking an experienced Branch Manager in Springs, Gauteng. The role requires managing store operations and staff to ensure profitability while delivering exceptional customer service. Candidates should possess 3-5 years of management experience and a Grade 12 qualification, with a diploma in Retail Management being advantageous. Join the team to foster a positive work...

A well-established franchise company in Vereeniging is looking for a dynamic Telesales & Customer Service Representative. The position requires excellent communication skills, proactive customer interaction, and the ability to work well under pressure. Applicants must have a Matric certificate and relevant experience in telesales and customer service. The company offers a competitive salary and a...

A leading retail company seeks a General Assistant in Springs, Gauteng to provide outstanding customer service, ensure effective stock merchandising, and maintain safety standards. The role requires at least Grade 10 or equivalent and experience in customer-related environments. Candidates must possess a valid South African ID or work permit and the capacity to work shifts, weekends, and public...

A leading healthcare retail company in Benoni is seeking a passionate Service Advisor to ensure service excellence at the point of sale. You will be responsible for managing operational activities, staff training, ensuring efficient customer service, and maintaining stock security. The ideal candidate has at least 1 year of customer-facing experience in retail or FMCG and demonstrates strong...

A streetwear brand in Vanderbijlpark seeks a Retail Manager to lead customer service, manage inventory, and train staff. The ideal candidate will have a Matric certificate, relevant tertiary education is advantageous, and 2-3 years of retail experience. Responsibilities include ensuring excellent store operations, supervising staff, and implementing sales strategies. Strong leadership and...

About the client Our client is a professional painting company specializing in residential and commercial projects. They focus on high-quality service and excellent customer experiences. The company is seeking a proactive Customer Service Representative to manage incoming leads, support customers, and help drive bookings for painting projects. About the role We are seeking a detail-oriented...

A leading retail company is seeking Customer Service Agents to join their dynamic teams across South Africa. This entry-level, full-time role offers the chance to begin a career in retail with no previous experience required. Candidates will receive on-the-job training and will be responsible for delivering outstanding customer service, assisting with customer inquiries, and ensuring a neat...

A leading retail company located in South Africa is seeking a Cashier to manage cash transactions and provide excellent customer service. The ideal candidate will have a Grade 12 education or one year of relevant work experience, strong administration skills, and the ability to communicate effectively in both English and the local language. This position requires flexibility to work shifts,...

Cool Ideas, leading ISP in Johannesburg requires an Customer Service Analyst to join our team Job Description & Key Responsibilities: - Provide first-line technical support and troubleshooting for customers - Log, manage, and track faults with fibre line providers and third-party vendors - Handle incoming customer calls, assisting with technical and general service-related queries - Follow up...

A leading financial institution in South Africa is seeking an Analyst Fraud Customer Experience to enhance customer interactions and resolve complaints. This role focuses on driving customer-centric initiatives and improving customer experiences, especially in fraud-related situations. Candidates should have a relevant degree and 3–5 years of experience in retail banking or customer experience....

A leading retail company in Johannesburg is seeking a Service Advisor to ensure service excellence at the point of sale in their store. The role involves managing stock, training staff, and resolving customer queries efficiently. Applicants should have 1 year's experience in a customer-facing role and a strong understanding of retail/FMCG principles. The position is permanent and requires Grade...

A leading retail company in Boksburg is seeking a Cashier to handle Point of Sale transactions accurately, ensuring customer satisfaction. Key responsibilities include cash handling, customer service, and administrative duties. Candidates must have Grade 12 or equivalent, strong communication skills, and the ability to work under pressure. This is an opportunity to join a dynamic team in a...

A leading retail company is seeking a General Assistant at Sky City Mall to enhance customer service experiences. The role involves merchandising of stock, customer assistance, and ensuring housekeeping standards. Ideal candidates will have at least a Grade 10 qualification or equivalent and one year of related experience. Strong communication skills in English and the local language are...

A prominent retail company in Gauteng is looking for a General Assistant to ensure customer service excellence. Responsibilities include merchandising stock, assisting customers, and maintaining housekeeping standards. Candidates must have at least a Grade 10 education and be able to work shifts, weekends, and public holidays. Strong communication skills and the ability to work under pressure are...