Key Responsibilities Customer Enquiry & Complaint Handling - Receive, log, and manage customer enquiries, concerns, and complaints across multiple communication channels - Assess case severity and determine appropriate resolution pathways - Provide clear, professional communication to customers throughout the case lifecycle - Ensure all interactions reflect OEM brand values and customer service...
A leading retail company is seeking a Sales Advisor in Randburg to provide exceptional customer service and maximize sales through effective selling techniques. The ideal candidate will have experience in cosmetics and a background in retail. Responsibilities include driving sales, creating an appealing shopping environment, and ensuring brand loyalty. This permanent position offers an...
Executive - Customer Enablement and Tactical Support - Sandton Our client, a leading organisation within the financial services and collections environment, is seeking a highly experienced Executive Customer Enablement and Tactical Support to drive strategic excellence, operational optimisation, and industry‑leading performance across collections and recovery portfolios. This is a critical...
A retail pharmacy chain is looking for an experienced Cashier in Randburg, Gauteng. The role involves supporting customer service at the point of sale while ensuring the accurate processing of transactions. Candidates should have a Grade 12 qualification and a minimum of 6 months’ experience in till operations, along with strong numerical skills and a solid command of English. The position...
POSITION: Customer Support LOCATION: Randburg REPORTING TO: Service Centre Manager Summary Provide clerical and administrative support while serving as the primary point of contact for clients, addressing their queries promptly and efficiently. As the first point of contact at the Service Centre welcome desk, act as the frontline Representative, ensuring exceptional customer service...
Responsibilities - Develop new relationships with clients to expand the current client / customer base - Develop and maintain strong relationships with clients / customers to ensure satisfaction and loyalty. - Conduct regular business reviews to evaluate client satisfaction with products and services. - Identify and communicate sales opportunities within key accounts to the sales team. - Keep...
A leading service provider in Randburg is looking for a Caredesk Supervisor to maintain customer experience standards in a high-pressure environment. The role involves supporting CareDesk agents, monitoring performance, and ensuring compliance with quality procedures. Key requirements include a matric certificate, at least 2 years supervisory experience in a call center, and proficient knowledge...
A leading South African financial institution is searching for a Call Centre Agent in Randburg. This role requires delivering exceptional customer service through various channels while adhering to cost management protocols. The ideal candidate holds an NQF level 5 qualification with 1-2 years of relevant experience, and familiarity with CRM systems is advantageous. Opportunities for professional...
A recruitment firm in South Africa is looking for an experienced Business Analyst to support pre-grooming analysis efforts. The successful candidate will facilitate project planning, document business processes, and model requirements. The role demands a Bachelor's degree and significant experience, including at least 10 years in business analysis and 8 years in process modeling with enterprise...
A leading financial institution in Randburg is seeking a qualified individual for a role that entails telephonic communication with clients and delivering exceptional service. Ideal candidates must possess NQF level 5 qualifications, have 1 to 2 years of related experience, and be familiar with Hogan or Call Centre CRM systems. Responsibilities include resolving customer queries efficiently,...
A global retail brand in Gauteng is looking for an Assistant Store Manager to support the Store Manager in creating great customer experiences and driving business success. This role involves building a culture of development within the team and advocating for positive community impacts through the Cotton On Group Foundation. The ideal candidate will have strong leadership skills, commercial...
A leading book retailer in South Africa is seeking a passionate Bookseller for a 195-hour contract. In this role, you will provide exceptional customer service, maintain store displays, manage stock, and build relationships with customers to drive sales. The ideal candidate is energetic, bilingual, and has a matric qualification, preferably with retail or sales experience. Join us to share your...
A grocery retail chain in Randburg is seeking a Customer Service Assistant to deliver exceptional service to customers. Responsibilities include assisting with product selection, processing payments, organizing stock, and ensuring customer satisfaction. Candidates should possess a Matric qualification, relevant experience, and a clear criminal record. Join a dynamic team dedicated to providing...
A leading financial services provider in Randburg is seeking a dedicated Call Centre Agent to deliver exceptional customer service across telephone and digital channels. The ideal candidate should have NQF level 5 qualifications and 1-2 years of experience in a call center environment. Key responsibilities include managing customer queries, providing product information, and ensuring customer...
A leading financial institution is seeking a Call Centre Agent in Randburg to deliver exceptional customer service through various communication channels. Responsibilities include resolving customer queries efficiently, maintaining product knowledge, and ensuring client satisfaction. The ideal candidate will have an NQF level 5 qualification and 1-2 years of relevant experience, with exposure to...
A leading recruitment agency based in Randburg seeks an experienced professional in Customer Experience Design. The ideal candidate will have 5-8 years of experience, expertise in process modelling, and a strong grasp of UX/UI principles. This role involves working closely with development teams to ensure successful customer journeys, defining personas, and documenting customer narratives. The...
A prominent recruitment agency is seeking a Customer Care Specialist in Randburg, South Africa. The role focuses on managing customer enquiries and complaints while ensuring compliance with industry standards. Ideal candidates will have a diploma in Customer Service and at least three years of experience in a customer care environment, particularly within the automotive sector. Strong...
A leading retail brand in Randburg is seeking a Department Manager to support the Store Manager and drive business outcomes. The role involves fostering a culture of development, ensuring operational excellence, and advocating for the company’s charitable initiatives. Ideal candidates will have strong leadership skills and a commercial mindset to enhance customer experiences. This position...
A retail health and beauty company is seeking a Full-Time Customer Service Associate in Randburg, South Africa. The role involves executing operational activities at the point of sale while delivering superior customer service and maintaining high accuracy in transactions. Applicants should have a Grade 12 education with a background in customer-facing roles preferred. Strong customer...
A leading financial services provider in South Africa seeks an Executive for Customer Enablement and Tactical Support. This critical leadership role focuses on optimizing efficiencies and client engagement strategies within collections and recovery portfolios. A successful candidate will have over 10 years of experience in financial services, proficient in strategic execution and compliance. This...