Executive - Customer Enablement and Tactical Support - Sandton Our client, a leading organisation within the financial services and collections environment, is seeking a highly experienced Executive Customer Enablement and Tactical Support to drive strategic excellence, operational optimisation, and industry‑leading performance across collections and recovery portfolios. This is a critical...
Overview Tracker requires the services of a talented and experienced Executive: Customer Experience Centre for shaping and leading Tracker’s customer experience strategy across all service delivery channels. This role is central to ensuring that every customer interaction reflects Tracker’s brand promise, drives satisfaction, and strengthens loyalty. The successful incumbent will oversee the...
Customer Experience (CX) Team Lead As the Customer Experience (CX) Team Lead within our outsourcing team, you will play a crucial role in defining and enhancing the support experience for our clients. This position is designed for a results-driven leader passionate about driving excellence and implementing innovative customer service strategies. Duties & Responsibilities Key...
A leading provider of open source software is seeking an Enterprise Customer Success Manager to onboard and support customers with a strong focus on cloud and data center technologies. The ideal candidate has at least 5 years of relevant experience in IT projects like Linux, cloud computing, and security. This remote role offers collaboration with diverse teams to enhance customer satisfaction...
We are seeking a highly organized and detail-orientated Assist Support Customer Agent to oversee and monitor daily reports, case management processes, customer escalations, and data accuracy across key departments and partner service providers. This role requires strong analytical capabilities, process ownership, and effective communication across teams to ensure operational excellence and...
Main job function The Customer Support Manager is responsible for leading and optimizing the Customer Support function to deliver a high-quality player experience across all channels. The role ensures compliance with iGaming regulations, responsible gambling requirements, and internal service standards, while driving team performance, efficiency, and customer satisfaction. Qualifications -...
Cool Ideas, leading ISP in Johannesburg requires an Customer Service Analyst to join our team Job Description & Key Responsibilities: - Provide first-line technical support and troubleshooting for customers - Log, manage, and track faults with fibre line providers and third-party vendors - Handle incoming customer calls, assisting with technical and general service-related queries - Follow up...
Watch our Vision Video: Take a tour of our Website: SPARK Schools is a social impact disruptor and is leading change in the education space through its network of affordable private schools. The SPARK Schools network provides transformational education innovation through Africa’s first blended learning model, which elevates student achievement and provides the tools teachers need to serve their...
* Translate ESPO and broader business requirements into effective BI solutions.* Design, build, and maintain data models that convert raw operational data into meaningful insights.* Identify, define, and track key performance indicators (KPIs) aligned to ESPO objectives (e.g. asset utilisation, compliance, lifecycle costs).* Analyse trends and patterns in asset, financial, and operational data to...
Data Science Manager page is loaded## Data Science Managerlocations: Randburgtime type: Full timeposted on: Posted Todaytime left to apply: End Date: January 26, 2026 (6 days left to apply)job requisition id: R44780# Job DescriptionThis opportunity is within the Commercial IFRS9 provisioning team. You will be responsible to implement the Analytics standards in allocated business units, that...
The Cloud Data Engineer, AWS Data Pipeline, AWS Storage Gateway and Digital Assets will work on the Amazon Web Services (AWS) infrastructure team. The engineer's primary focus is to provide data services that enhance our clients' businesses. You'll be a key member of the data pipeline team helping us deliver these solutions quickly and efficiently while ensuring they're reliable and...
A leading financial institution is seeking a Data Science Manager in Randburg to oversee the analytics team and implement IFRS9 standards. The role focuses on developing advanced mathematical models to improve data monetization and drive business strategy. Candidates should have 6-8 years of experience in data science, specifically within an IFRS9/Capital modelling team, along with proven people...
Customer Experience (CX) Team Lead As the Customer Experience (CX) Team Lead within our outsourcing team, you will play a crucial role in defining and enhancing the support experience for our clients. This position is designed for a results-driven leader passionate about driving excellence and implementing innovative customer service strategies. Duties & Responsibilities Key...
The Data Quality Engineer will be responsible for the analysis, design and implementation of data quality solutions to support our customers in their needs. As a member of the Data Science team you will use your technical expertise in mathematics, statistics and databases to work with our business analysts and engineers on projects related to identifying missing or incorrect data within large...
Tracker requires the services of a talented Head of Customer Experience who will be responsible for overseeing the strategy, planning, and execution of Tracker’s customer experience objectives. This role is pivotal in shaping the end-to-end journey for both existing and prospective customers.Working closely with various business leaders, the incumbent will drive improvements in service delivery...
A leading customer support organization in South Africa is seeking a highly organized Assist Support Customer Agent. This role involves overseeing daily reports, case management, and customer escalations while ensuring data accuracy. Candidates should have a Matric Certificate, a minimum of 2 years in a support role, and strong analytical skills, particularly in Excel. The ideal fit is...
A leading financial institution in Randburg is seeking a Data Science Manager to implement analytics standards and lead a team in delivering advanced mathematical models that drive business strategy. The ideal candidate will have 6-8 years of experience in data science, with a focus on IFRS9/Capital modelling, along with strong people management skills. Responsibilities include ensuring...
Listing reference: track_ Listing status: Online Apply by: 31 July 2025 Position summary Job category: Customer Service Location: Randburg Contract: Fixed Term Contract Remuneration: Market Related EE position: Yes Introduction Tracker requires the services of a Customer Engagement Agent in the Customer Service department based at Tracker Head Office in Johannesburg. - The incumbent...
Listing reference: track_ Listing status: Online Apply by: 31 July 2025 Position summary Job category: Customer Service Location: Randburg Contract: Permanent Remuneration: Market Related EE position: No Introduction Tracker requires the services of a Customer Engagement Agent in the Customer Service department based at Tracker Head Office in Johannesburg. · The incumbent is...
Listing reference: track_001082 Listing status: Online Position summary:Industry:Telecommunication ServicesJob category:IT and TelecommunicationsLocation:RandburgContract:PermanentRemuneration:Market RelatedEE position:YesIntroduction:Tracker requires the services of a Customer Engagement Agent in the Customer Service department based at Tracker Head Office in Johannesburg. Job description: -...