Key Responsibilities Customer Enquiry & Complaint Handling - Receive, log, and manage customer enquiries, concerns, and complaints across multiple communication channels - Assess case severity and determine appropriate resolution pathways - Provide clear, professional communication to customers throughout the case lifecycle - Ensure all interactions reflect OEM brand values and customer service...
A local recruitment agency is seeking an Automotive Replacement Parts Specialist for a permanent full-time position in Roodepoort, South Africa. The ideal candidate should have experience in Automotive Spare Parts Sales and exceptional customer service skills. Responsibilities include assisting customers with product knowledge and generating sales, all while ensuring high levels of customer...
A leading retail company is seeking a Sales Advisor in Randburg to provide exceptional customer service and maximize sales through effective selling techniques. The ideal candidate will have experience in cosmetics and a background in retail. Responsibilities include driving sales, creating an appealing shopping environment, and ensuring brand loyalty. This permanent position offers an...
Executive - Customer Enablement and Tactical Support - Sandton Our client, a leading organisation within the financial services and collections environment, is seeking a highly experienced Executive Customer Enablement and Tactical Support to drive strategic excellence, operational optimisation, and industry‑leading performance across collections and recovery portfolios. This is a critical...
Responsibilities - Develop new relationships with clients to expand the current client / customer base - Develop and maintain strong relationships with clients / customers to ensure satisfaction and loyalty. - Conduct regular business reviews to evaluate client satisfaction with products and services. - Identify and communicate sales opportunities within key accounts to the sales team. - Keep...
A leading service provider in Randburg is looking for a Caredesk Supervisor to maintain customer experience standards in a high-pressure environment. The role involves supporting CareDesk agents, monitoring performance, and ensuring compliance with quality procedures. Key requirements include a matric certificate, at least 2 years supervisory experience in a call center, and proficient knowledge...
A leading retail company is seeking a dedicated sales associate to promote customer satisfaction by using effective selling techniques. The ideal candidate will have at least 6 months of retail experience, a Matric or equivalent qualification, and a clear criminal record. Strong communication skills and an understanding of current clothing trends are vital for success. Join us in creating an...
A leading South African financial institution is searching for a Call Centre Agent in Randburg. This role requires delivering exceptional customer service through various channels while adhering to cost management protocols. The ideal candidate holds an NQF level 5 qualification with 1-2 years of relevant experience, and familiarity with CRM systems is advantageous. Opportunities for professional...
A leading retailer in outdoor clothing seeks a dedicated retail assistant in Gauteng, Roodepoort, to deliver exceptional customer service and achieve sales targets. The ideal candidate should have at least a matric qualification and up to 6 months retail experience. Responsibilities include transacting purchases, maintaining merchandising standards, and building customer relationships....
A retail pharmacy chain in Roodepoort is seeking a Retail Store Assistant to support store operations and ensure high customer satisfaction. Responsibilities include managing customer interactions, resolving stock queries, and administrative tasks. Candidates should have a Grade 12/Matric and retail experience, as well as basic computer skills. The position offers a market-related salary along...
A recruitment firm in South Africa is looking for an experienced Business Analyst to support pre-grooming analysis efforts. The successful candidate will facilitate project planning, document business processes, and model requirements. The role demands a Bachelor's degree and significant experience, including at least 10 years in business analysis and 8 years in process modeling with enterprise...
A leading financial institution in Randburg is seeking a qualified individual for a role that entails telephonic communication with clients and delivering exceptional service. Ideal candidates must possess NQF level 5 qualifications, have 1 to 2 years of related experience, and be familiar with Hogan or Call Centre CRM systems. Responsibilities include resolving customer queries efficiently,...
A global retail brand in Gauteng is looking for an Assistant Store Manager to support the Store Manager in creating great customer experiences and driving business success. This role involves building a culture of development within the team and advocating for positive community impacts through the Cotton On Group Foundation. The ideal candidate will have strong leadership skills, commercial...
A leading book retailer in South Africa is seeking a passionate Bookseller for a 195-hour contract. In this role, you will provide exceptional customer service, maintain store displays, manage stock, and build relationships with customers to drive sales. The ideal candidate is energetic, bilingual, and has a matric qualification, preferably with retail or sales experience. Join us to share your...
A leading recruitment agency based in Randburg seeks an experienced professional in Customer Experience Design. The ideal candidate will have 5-8 years of experience, expertise in process modelling, and a strong grasp of UX/UI principles. This role involves working closely with development teams to ensure successful customer journeys, defining personas, and documenting customer narratives. The...
A prominent recruitment agency is seeking a Customer Care Specialist in Randburg, South Africa. The role focuses on managing customer enquiries and complaints while ensuring compliance with industry standards. Ideal candidates will have a diploma in Customer Service and at least three years of experience in a customer care environment, particularly within the automotive sector. Strong...
A leading retail brand in Randburg is seeking a Department Manager to support the Store Manager and drive business outcomes. The role involves fostering a culture of development, ensuring operational excellence, and advocating for the company’s charitable initiatives. Ideal candidates will have strong leadership skills and a commercial mindset to enhance customer experiences. This position...
A leading retail company is seeking a Sales Advisor in Roodepoort to deliver exceptional customer service and drive sales through effective selling techniques. Responsibilities include maximizing store sales, reducing loss, and ensuring customer satisfaction. Candidates should have experience in cosmetics and retail, with strong interpersonal and problem-solving skills. Join an engaging...
A leading financial services provider in South Africa seeks an Executive for Customer Enablement and Tactical Support. This critical leadership role focuses on optimizing efficiencies and client engagement strategies within collections and recovery portfolios. A successful candidate will have over 10 years of experience in financial services, proficient in strategic execution and compliance. This...
A leading retail health and beauty company in South Africa is seeking an energetic candidate for a Full-Time customer service position. The role includes managing point of sale operations, promoting clubcard memberships, and delivering excellent customer experiences. Ideal candidates have a Grade 12 education and experience in retail or FMCG environments. Join our team to contribute to our goal...