contacts manager jobs in Midrand

Job brief Destiny Finance Ltd t/a Diaspora Insurance is a consultancy firm based in Birmingham, United Kingdom, that specialises in the designing, marketing and distribution of insurance products & risk management solutions targeted at foreign nationals living and working in developed markets like the UK, EU, North America, Canada, Australia & New Zealand. You will be joining a dynamic and...

Overall, Purpose of the Job To improve the customer experience and customer satisfaction index by handling customer enquiries, resolving issues and supporting the team in delivering high-quality service. Customer Service- Assist customers with enquiries regarding products and services, and account information.- Accurately record and update customer details in the CRM system.- Escalate complex...

ER24 Contact Centre 124 | Rivonia | South Africa Closing date: 19/12/2025 Number of positions: 1 Recruiter name: Silindokuhle Bawuti Reference number: Workplace Type: On-site Permanent Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile MAIN PURPOSE OF JOB To lead, manage and guide a team to reach...

Main job purpose Provide exceptional customer service to all PG Glass customers both internal and external in line with the Company's High Performance Network strategy so as to ensure the achievement of set Key Performance Indicators. Main Objective Provide exceptional customer service, by maintaining quality service levels in line with Key Performance Indicators, through efficient and...

At iMas Insurance Brokers, we are committed to driving transformation and diversity in the workplace. In support of our transformation strategy, preference will be given to candidates from designated groups. About this position The Financial Advisor will be responsible for effective marketing of life assurance and funeral products via our Digital Channel (Contact Centre) Job Outputs: - Selling...

ABOUT THE ROLE The Multi-Skilled Agent is the first point of contact between Leroy Merlin South Africa and its customers across multiple service channels. The role is responsible for delivering effortless, high-quality service by handling queries efficiently and with empathy. Agents ensure accurate ticket management in Zendesk and adapt quickly to evolving customer service technologies and...

Critical Requirements - Skills, Experience & Qualifications - Matric essential and relevant tertiary qualification - 5 plus years experience as an Account Manager - Proven track record of managing large accounts and achieving sales targets. - Must have experience in selling Software Solutions (multi-vendor Solutions) - A broad network of contacts and clients in Gauteng in either Public or...

Job Responsibilities Relationship Management - Develop and maintain strong, long-term relationships with buyers or key account managers - Lead as a point of contact for all customer matters/issues, ensuring timely and successful account management - Maintain trust through high-level customer service Sales Strategy & Business Growth - Develop and execute customer plans and sales strategies to...

KEY RESPONSIBILITIES: - Drive Parts Sales with growth aligned to Parts Business Targets, KPIs, Objectives, Margins and Profitability of the Business - Sales planning of target achievements, profits margins, stock level, orders, accessories sales and suppliers, back-order parts and obsolescent stock values with creative ideas to increase profits and reduce obsolescent stock - Provide and prepare...

Duties & Responsibilities: - Account Management - Build and maintain strong relationships with key channel partners. - Act as the primary point of contact for assigned accounts. - Regularly review partner performance and provide actionable insights for improvement. - Sales and Revenue Growth - Develop and implement sales strategies to achieve revenue targets through channel partners. -...

Minimum Requirements - Minimum 5 Years Experience in a similar role with a proven Track Record - Must be able to handle an average of 80 Units per month alone - Must be able to perform against Targets - Matric Certificate - NQF 4 Retail or Short-Term Insurance Qualification with a minimum of 120 FAIS Credits (LEGISLATIVE REQUIREMENT) - RE Accreditation (LEGISLATIVE REQUIREMENT) - NCA...

Job Description Assisting the department to implement, improve and maintain policies and procedures. will be responsible for preparing the organization for the external audit, including preparing all documents, reports and analyses that the external auditors will require, including all IFRS calculations and statements/reports. Providing strong strategic leadership to their finance...

Job Description The company employs 135 staff and is a medium sized fast growing company. This role requires a person with technical expertise in mechanical / electrical engineering with strong commercial acumen. The primary function of the Account Manager is to manage the relationship between the company & its clients. Ensuring that the commitments contained in our contracts are delivered upon...

Description: Monitor and manage the execution of O&M contracts to ensure compliance with agreed terms and conditions. ? Serve as the primary point of contact for SPMM contractual issues and disputes with all SPMM vendors ? Maintain detailed records of contract performance, amendments, and renewals ? Track and analyze key performance indicators (KPIs) to measure the fulfillment of contract...

Introduction A company specializing in IT services based in Midrand is looking for a hands-on IT parts/IT Support related sales experienced Business Development Manager to join their company. Duties & Responsibilities - Sells IT products and/or Infrastructure management services and develops new account relationships - Solicits and maintains network of prospects. - Initiates contact with...

Multinational pharmaceutical firm seeks sales manager. Sell Antiretrovirals to Government and the Private sector. What the person must be able to do: This role is in the South African pharmaceutical industry. The company supplies Antiretrovirals to Government and the Private Sector. Typical customer would include the Department of Health, Provincial Health Departments, Government Hospitals,...

Overall Purpose Of The Job The Contact Centre Agent serves as the primary point of contact for SACAA clients, delivering prompt, accurate information and ensuring outstanding customer experience in line with our Service Level Agreements (SLAs). Contact Centre - Client Engagement & Enquiry Management- Handle 50-70 inbound calls daily, courteously and efficiently.- Log and track all client...

Responsibilities: - Facilitate dealer sales processes; review and implement dealer strategies - Establish individual and divisional sales objectives - Set dealer performance targets - Improve and monitor dealer profitability and financial performance - Implement and manage dealer standards to meet sales goals - Develop and maintain dealer sales operating standards and procedures - Monitor dealer...

Your responsibility is also to project a professional company image through voice and online interactions. Job Responsibilities: - Providing customers with the organization’s service and product information - Handling and resolving customer complaints regarding product sales to customer service problems. - Recording details of comments, inquiries, complaints, and actions taken - Manage and...

Overall, Purpose of the Job To provide an end-to-end customer service to the SACAA clients through various communication channels such as phone, email and chat. To improve the customer experience and customer satisfaction index by handling customer enquiries, resolving issues and supporting the team in delivering high-quality service. Customer Service - Handle incoming customer calls, emails,...