Apply By It pays to have friends! - Refer a friend and you could earn R25 000 - This vacancy forms part of an approved Incentivised Referral Campaign as prescribed by the Talent Acquisition policy - Please contact the relevant Talent Acquisition Specialist, should you have any difficulties with uploading your referral on Success Factors. We're On The Lookout For Energetic, Self-motivated...
Manager: Client Care Operations (Chat Support) We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below: 1.To see what life at Capitec is all about and complete a short assessment, pleaseclick here! 2. Once you have completed the above finalize your application by clicking apply...
A reputable IT services provider in Cape Town is looking for a service-driven SLA Account Manager to join its team. The position requires managing client relationships and delivering quality IT support based on SLA agreements. Candidates should possess strong skills in Microsoft 365 administration, Windows support, and have a solid understanding of networking. The role will involve both remote...
Job Description If customer service is your forte, then look no further! A fantastic opportunity has become available in the Logistics industry based in Cape Town for a Client Support Manager. Requirements include: •Tertiary qualification in Supply Chain/ Logistics •Must be an Advanced Computer user (Excel especially) •5+ years’ experience dealing with clients in the FMCG...
This position will be working closely with North American clients and working hours will be 3:00 PM to 11:30 PM RESPONSIBILITIES: - Manage the performance of a team of support agents against all established Client Support goals - Monitor phone, chat and portal case queues to ensure all issues are responded to within established SLAs - Provide coaching and feedback to agents to improve...
A healthcare laboratory provider in Durban is seeking a client services/switchboard operator. The ideal candidate will excel in client communication, assist with laboratory orders, and handle administrative tasks. Responsibilities include tracking lab turnaround times, educating clients, and maintaining accurate client records. This role demands strong communication, organizational skills, and...
A retail company in Johannesburg is seeking a Customer Service Specialist. This role involves responding to customer enquiries through various channels, resolving issues, and processing orders. The ideal candidate should have customer service experience, strong communication skills, and the ability to handle pressure. Proficiency in basic computer systems is also required. This position is a...
A financial services firm based in Pretoria is seeking a Financial Advisor Assistant to support their dynamic team. The role involves assisting financial advisors in preparing and reviewing financial plans, maintaining client records, conducting market research, and managing schedules. Ideal candidates should have 1-2 years of experience, a strong understanding of financial products, and superior...
A leading recruitment agency in South Africa seeks motivated candidates for an IT support role. The ideal candidate will analyze requests and collaborate with teams to resolve client issues. Responsibilities include service desk support and troubleshooting hardware and software, requiring strong project management and time management skills. Candidates must hold a Higher Certificate in IT or...
A technology support company is looking for a professional to manage Microsoft 365 tenant setup and configuration. The ideal candidate will have 3-4 years of related experience, strong technical problem-solving skills, and the ability to work independently or collaboratively. Responsibilities include troubleshooting issues, client interaction, and maintaining documentation. This role requires a...
Works within pressurized circumstances across teams to ensure client contacts and queries are understood and responded on appropriately. The Client Services Consultant plays a crucial role in achieving Raving Fans through:: - Maintaining solid operational relationships - Collaborates to ensure understanding and resolution of all client queries - Identifies solutions and agrees resolution paths -...
A tech company in Cape Town is seeking an Arabic-speaking Client Support Specialist to manage a portfolio of Enterprise Premium Support clients. You'll collaborate closely with the Customer Success Executive to enhance support offerings and assist in fulfilling customer needs. The ideal candidate will have a Bachelor’s degree and at least 2 years of client support experience, particularly in the...
A recognized organization in the motor industry is looking for a dedicated customer support representative to manage enquiries and complaints. The ideal candidate will have strong communication skills and the ability to resolve issues efficiently. Responsibilities include logging enquiries, providing accurate answers to customer queries, and liaising with stakeholders for issue resolution. A...
A leading recruitment agency is looking for an IT Support Engineer in Cape Town. This hands-on role involves delivering IT support to SLA clients, managing support tickets, and providing excellent customer service. The ideal candidate has strong Windows desktop support and Microsoft 365 skills. Competitive salary between R22,000 and R28,000 per month offered, along with opportunities to grow in a...
A financial compliance and advisory practice is seeking a reliable Office Administrator to support management and ensure smooth office operations. The role is full-time based in Rosebank, South Africa, and involves managing executive communication, organising client databases, and contributing to a client-focused office culture. Candidates should have at least 2 years of experience in...
Join a dynamic business development team as a Client Relationship Manager, where you will play a pivotal role in fostering strong client relationships and supporting the CEO in driving business growth. This exciting position involves managing client interactions, ensuring high-quality service delivery, and coordinating essential business development tasks. You'll leverage your advanced skills in...
A leading banking institution in Cape Town seeks energetic and self-motivated individuals for an operational role aimed at enhancing client experience. This position demands at least 4 years of operational experience in financial services or retail, including 2 years in leadership. The successful candidate will be responsible for setting operational excellence standards and employing data...
A leading recruitment firm is seeking a Specialist: Operations Analyst to manage portfolio transitions and client queries in Johannesburg. The role requires 2-5 years of experience in investment management, particularly in asset management or fund operations. Candidates must have strong communication skills, a detail-oriented mindset, and proficiency in advanced MS Excel. You will liaise with...
A leading South African bank is seeking a Manager for Client Care Operations. This role focuses on driving operational excellence in client support, requiring at least 4 years of experience in operational roles and strong leadership skills. The ideal candidate will have expertise in managing client service operations and utilizing analytics to improve performance. A relevant degree in Business...
Job Description If customer service is your forte, then look no further! A fantastic opportunity has become available in the Logistics industry based in Cape Town for a Client Support Manager. Requirements include: •Tertiary qualification in Supply Chain/ Logistics •Must be an Advanced Computer user (Excel especially) •5+ years’ experience dealing with clients in the FMCG...