Client Support Manager jobs in Western Cape

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Manager: Client Care Operations (Chat Support) We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below: 1.To see what life at Capitec is all about and complete a short assessment, pleaseclick here! 2. Once you have completed the above finalize your application by clicking apply...

A reputable IT services provider in Cape Town is looking for a service-driven SLA Account Manager to join its team. The position requires managing client relationships and delivering quality IT support based on SLA agreements. Candidates should possess strong skills in Microsoft 365 administration, Windows support, and have a solid understanding of networking. The role will involve both remote...

Job Description If customer service is your forte, then look no further! A fantastic opportunity has become available in the Logistics industry based in Cape Town for a Client Support Manager. Requirements include: •Tertiary qualification in Supply Chain/ Logistics •Must be an Advanced Computer user (Excel especially) •5+ years’ experience dealing with clients in the FMCG...

This position will be working closely with North American clients and working hours will be 3:00 PM to 11:30 PM RESPONSIBILITIES: - Manage the performance of a team of support agents against all established Client Support goals - Monitor phone, chat and portal case queues to ensure all issues are responded to within established SLAs - Provide coaching and feedback to agents to improve...

A tech company in Cape Town is seeking an Arabic-speaking Client Support Specialist to manage a portfolio of Enterprise Premium Support clients. You'll collaborate closely with the Customer Success Executive to enhance support offerings and assist in fulfilling customer needs. The ideal candidate will have a Bachelor’s degree and at least 2 years of client support experience, particularly in the...

A leading recruitment agency is looking for an IT Support Engineer in Cape Town. This hands-on role involves delivering IT support to SLA clients, managing support tickets, and providing excellent customer service. The ideal candidate has strong Windows desktop support and Microsoft 365 skills. Competitive salary between R22,000 and R28,000 per month offered, along with opportunities to grow in a...

Join a dynamic business development team as a Client Relationship Manager, where you will play a pivotal role in fostering strong client relationships and supporting the CEO in driving business growth. This exciting position involves managing client interactions, ensuring high-quality service delivery, and coordinating essential business development tasks. You'll leverage your advanced skills in...

A well established international financial services concern with offices in Somerset West is seeking a Client Service Officer (Client Support) who will support a team to work efficiently and produce a high service level to our clients to maintain and retain their business. The focus will be to follow the processes and procedures to execute client requests and instructions. The role requires high...

A global data analytics firm in Cape Town is seeking a Data Analyst to research and resolve technical data-related issues for clients. You will provide effective data support, troubleshoot problems, and ensure data accuracy while maintaining compliance with security policies. The ideal candidate will have strong analytical and communication skills, proficiency in Microsoft Office, and experience...

A technology solutions provider in Stellenbosch seeks a Client Centre Team Member to provide efficient, friendly support for client inquiries. The role involves diagnosing technical issues, maintaining support resources, and collaborating closely with product teams. Ideal candidates are fluent in isiXhosa or isiZulu, have a strong attention to detail, and possess at least Matric. A good...

A global legal consulting firm is seeking a Premier Support Associate to assist clients with navigating systems and resolving queries. The ideal candidate will have a background in customer service or tech support and strong communication skills. Responsibilities include client training, handling support requests, and providing technical guidance. This full-time role requires flexibility in...

A global fund management company seeks a Fund Accountant in Cape Town. The role includes managing fund valuations, generating daily valuation files, and resolving client queries. Ideal candidates have 6-12 months of relevant experience and a BCom or similar background in accounting or economics. Communication skills and strong Excel proficiency are essential. The position offers a collaborative...

A leading fund administration company in Cape Town is seeking a Fund Accountant to manage fund valuations and ensure accurate administration. Responsibilities include generating daily reports, reviewing processes for improvement, and maintaining client relationships. Ideal candidates should have a BCom or equivalent, with a preference for those experienced in asset management and investment...

A leading insurance company in South Africa is looking for a Client Engagement Adviser to provide top-notch service to clients. The candidate will be responsible for addressing client queries effectively and ensuring service level agreements are met. Required qualifications include a Grade 12 certificate and NQF Level 4 in Short Term Insurance, along with 5-7 years of customer service experience....

A leading banking institution in Cape Town seeks energetic and self-motivated individuals for an operational role aimed at enhancing client experience. This position demands at least 4 years of operational experience in financial services or retail, including 2 years in leadership. The successful candidate will be responsible for setting operational excellence standards and employing data...

A leading South African bank is seeking a Manager for Client Care Operations. This role focuses on driving operational excellence in client support, requiring at least 4 years of experience in operational roles and strong leadership skills. The ideal candidate will have expertise in managing client service operations and utilizing analytics to improve performance. A relevant degree in Business...

A legal consulting leader in Cape Town seeks a customer support professional to assist clients via chat and calls. The ideal candidate has 1-3 years of experience in customer service or tech support, holds a Bachelor's degree, and possesses strong communication and problem-solving skills. This role takes place in an office environment, with opportunities for certifications and robust employee...

An international financial services company based in Somerset West is seeking a Client Service Officer to ensure efficient service delivery to clients. The successful candidate will demonstrate strong organisational skills, effective communication, and the ability to manage client relationships. Responsibilities include adhering to service standards, monitoring cases, and contributing to team...

Job Description If customer service is your forte, then look no further! A fantastic opportunity has become available in the Logistics industry based in Cape Town for a Client Support Manager. Requirements include: •Tertiary qualification in Supply Chain/ Logistics •Must be an Advanced Computer user (Excel especially) •5+ years’ experience dealing with clients in the FMCG...