Client Support Manager jobs in Cape Town

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A reputable IT services provider in Cape Town is looking for a service-driven SLA Account Manager to join its team. The position requires managing client relationships and delivering quality IT support based on SLA agreements. Candidates should possess strong skills in Microsoft 365 administration, Windows support, and have a solid understanding of networking. The role will involve both remote...

Job Description If customer service is your forte, then look no further! A fantastic opportunity has become available in the Logistics industry based in Cape Town for a Client Support Manager. Requirements include: •Tertiary qualification in Supply Chain/ Logistics •Must be an Advanced Computer user (Excel especially) •5+ years’ experience dealing with clients in the FMCG...

This position will be working closely with North American clients and working hours will be 3:00 PM to 11:30 PM RESPONSIBILITIES: - Manage the performance of a team of support agents against all established Client Support goals - Monitor phone, chat and portal case queues to ensure all issues are responded to within established SLAs - Provide coaching and feedback to agents to improve...

A tech company in Cape Town is seeking an Arabic-speaking Client Support Specialist to manage a portfolio of Enterprise Premium Support clients. You'll collaborate closely with the Customer Success Executive to enhance support offerings and assist in fulfilling customer needs. The ideal candidate will have a Bachelor’s degree and at least 2 years of client support experience, particularly in the...

A leading recruitment agency is looking for an IT Support Engineer in Cape Town. This hands-on role involves delivering IT support to SLA clients, managing support tickets, and providing excellent customer service. The ideal candidate has strong Windows desktop support and Microsoft 365 skills. Competitive salary between R22,000 and R28,000 per month offered, along with opportunities to grow in a...

Join a dynamic business development team as a Client Relationship Manager, where you will play a pivotal role in fostering strong client relationships and supporting the CEO in driving business growth. This exciting position involves managing client interactions, ensuring high-quality service delivery, and coordinating essential business development tasks. You'll leverage your advanced skills in...

A global data analytics firm in Cape Town is seeking a Data Analyst to research and resolve technical data-related issues for clients. You will provide effective data support, troubleshoot problems, and ensure data accuracy while maintaining compliance with security policies. The ideal candidate will have strong analytical and communication skills, proficiency in Microsoft Office, and experience...

A global legal consulting firm is seeking a Premier Support Associate to assist clients with navigating systems and resolving queries. The ideal candidate will have a background in customer service or tech support and strong communication skills. Responsibilities include client training, handling support requests, and providing technical guidance. This full-time role requires flexibility in...

A global fund management company seeks a Fund Accountant in Cape Town. The role includes managing fund valuations, generating daily valuation files, and resolving client queries. Ideal candidates have 6-12 months of relevant experience and a BCom or similar background in accounting or economics. Communication skills and strong Excel proficiency are essential. The position offers a collaborative...

A leading fund administration company in Cape Town is seeking a Fund Accountant to manage fund valuations and ensure accurate administration. Responsibilities include generating daily reports, reviewing processes for improvement, and maintaining client relationships. Ideal candidates should have a BCom or equivalent, with a preference for those experienced in asset management and investment...

A leading online merchant company in Cape Town is seeking a Merchant After Care Consultant to provide exceptional customer service to corporate clients. You will nurture existing client relationships and resolve issues to ensure their satisfaction. The ideal candidate has at least 5 years of customer care experience and strong communication skills. This role offers a salary between R17,000.00 and...

A leading digital marketing agency in Cape Town is hiring a Customer Service Representative. This full-time position requires a passionate individual to provide exceptional service to clients and maintain their satisfaction. With responsibilities including responding to inquiries and resolving complaints, candidates should possess strong communication skills and a high school diploma. Competitive...

A software specialist is seeking a Software Support Technician in Cape Town to support customers with technical software-related queries and perform troubleshooting tasks. Candidates must have a Matric/Grade 12 certificate, relevant IT certifications, and experience in 1st line support. Fluency in Afrikaans is essential, along with skills in communication and customer relations. This role...

Client Services & Operations Support Officer Asset Loans & Vehicle Finance | Full-Time | Cape Town Summary Looking for a detail-oriented Client Services & Operations Support Officer to support asset-backed lending and vehicle finance operations. This role combines client interaction, collections, and hands-on operational support in a fast-paced financial services...

A leading recruitment agency seeks a skilled Security Engineer (L3) in Cape Town. This role involves managing high-complexity tickets, troubleshooting advanced issues, and mentoring junior engineers. Ideal candidates will possess an advanced qualification in IT, relevant certifications, and solid experience in a medium to large ICT environment. You'll ensure operational security infrastructure...

Job title : Client Support Specialist (Arabic Speaking) Job Location : Western Cape, Cape Town Deadline : January 24, 2026 What We’re Looking For: - Meltwater is hiring an Arabic speaking Client Support Specialist based in Cape Town. We’re searching for individuals like yourself to join our dynamic team and enhance our customer experience in the Premiums Support portfolio. As a Client Support...

A leader in the Financial Services Industry seeks a Wealth & Investment Admin Assistant in Cape Town. The role involves assisting Wealth Planners with client administration related to investments and retirement funds. Candidates must have Matric and ideally 2 years in investment administration, with strong attention to detail and effective communication skills. This is an excellent career...

A leading banking institution in Cape Town seeks energetic and self-motivated individuals for an operational role aimed at enhancing client experience. This position demands at least 4 years of operational experience in financial services or retail, including 2 years in leadership. The successful candidate will be responsible for setting operational excellence standards and employing data...

A legal consulting leader in Cape Town seeks a customer support professional to assist clients via chat and calls. The ideal candidate has 1-3 years of experience in customer service or tech support, holds a Bachelor's degree, and possesses strong communication and problem-solving skills. This role takes place in an office environment, with opportunities for certifications and robust employee...