Service Support Manager jobs in Cape Town

Level 1 Tech Support - Managed Services in Cape Town Job Description: Level 1 Managed Services Technician Location: Cape Town CBD (Workshop17) Work from Office Only Salary: Up to R18,000 per month (depending on skills and experience) Working Hours: Monday to Friday, UK Hours (9am6pm / 10am7pm depending on daylight savings) The Opportunity We are growing! As part of our evolution, were...

A leading retail company in Cape Town is seeking an IT Service Desk Coordinator with at least 5 years of experience in a Service Desk environment. The role involves providing 2nd and 3rd line support to stores, managing escalations, and contributing to knowledge base documentation. The ideal candidate should possess strong problem-solving abilities, excellent communication skills, and a customer...

A leading South African company is seeking a Service Engineer to join their Cape Town team. The role involves delivering hands-on, technical support, managing user incidents, and collaborating with a team to ensure seamless operations. Candidates should have a minimum of 3 years in IT support, solid experience with Windows systems, and strong troubleshooting skills. A collaborative and...

About Ekco 🚀 Founded in 2016 Ekco is now one of the fastest growing cloud solution providers in Europe! We specialise in enabling companies to progress along the path of cloud maturity, managing transformation and driving better outcomes from our clients’ existing technology investments. ☁️ In a few words, we take businesses to the cloud and back! 🌍 We have over 1000 highly talented and...

Overview Service Delivery Support Administrator The Service Delivery Support Administrator provides essential administrative, operational, and coordination assistance directly to the Service Delivery Manager (SDM) and the technical support team. This role is crucial for ensuring the smooth, organized, and compliant delivery of IT managed services to the client, specifically focusing on data...

About the job Support Engineer (Proactive Services) Join a dynamic and fast-growing technology services provider Remote South Africa | Salary: Negotiable | Hours: 8AM to 5PM UK About Our Client Our client is a young, dynamic, and ambitious technology services business with a strong heritage dating back to 1997. The company has consistently achieved impressive growth, averaging 23%...

Tier 1 Service Desk Engineer (Technical Support & Projects) Location: Century City, Cape Town Employment Type: Full-time About the Role Our client is looking for a technically strong Tier 1 Engineer to provide first‑contact support, assist with projects, and help maintain stable IT environments. This role involves hands‑on troubleshooting, ticket management, basic implementations, and...

A global investment advisory firm in Cape Town is seeking an IT Support Specialist to provide first and second-line technical support. The ideal candidate should have 2-4 years of experience in IT support, emphasizing teamwork, analytical skills, and collaboration. Responsibilities include managing ticket volumes, participating in IT infrastructure migration, and ensuring excellent customer...

Job Overview We require candidates that play a crucial role in providing technical assistance and support to our clients regarding network-related issues. You will be responsible for monitoring, troubleshooting, diagnosing, and resolving network problems to ensure our clients' systems operate efficiently. The majority of your workload consists of preparing and submitting quotes within SLA, with...

Senior Business Process Analyst (Finance & Shared Services) - Support Office - IS & T Job Reference Number: 4037906001 Department: Corporate Office - IS & T Industry: Information Technology Job Type: Permanent Positions Available: 1 Salary: Market Related The Senior Business Process Analyst (Finance & Shared Services) plays a critical role in supporting the CIO’s enterprise transformation...

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and...

You can find out more about this in our Developing, coding, and implementing compliance rules to NX Manager for European and local clients. Working with portfolio managers to facilitate smooth operation of pre-trade compliance rules. Investigating and troubleshooting issues that may occur. Troubleshooting classification issues, cleaning static data to support daily monitoring and monthly report...

A financial services company is seeking a Business Support Assistant in Cape Town. The role involves producing quality work, training staff, and supporting branch targets. With required experience in the Life Assurance industry, the ideal candidate will have strong skills in networking and client service, alongside proficiency in MS Office. This position offers an opportunity to contribute to...

German Speaking Service Delivery Support Associate (Fully Remote) Cape Town, Western Cape, South Africa About the job Our client, one the world's largest eCommerce platforms, is looking for a highly driven German Speaking Service Delivery Support Associate . The company has been around for over 25 years and has an outstanding reputation within the eCommerce industry. They become one the...

A leading cloud solutions provider in Cape Town is seeking a Customer Service Advisor for a shift-based role. The successful candidate will handle calls and online chats, providing technical support to students during exams. Excellent customer service skills and some technical experience are desirable. The position offers a hybrid working environment and opportunities for career progression. Join...

A prominent technology services company in Cape Town is seeking a Technical Support Advisor to enhance customer satisfaction through effective issue resolution. The ideal candidate must have at least 24 months of call centre experience and be proficient in handling technical queries. The role offers a competitive monthly salary along with comprehensive benefits, including medical aid and a...

A leading international customer service firm is seeking a Customer Service Advisor in Cape Town, South Africa. The role requires a minimum of Grade 12 and relevant experience in call centres. Responsibilities include assisting customers, processing inquiries, and contributing to team meetings. The position offers benefits such as a competitive base salary, medical aid, and opportunities for...

Client Services & Operations Support Officer Asset Loans & Vehicle Finance | Full-Time | Cape Town Summary Looking for a detail-oriented Client Services & Operations Support Officer to support asset-backed lending and vehicle finance operations. This role combines client interaction, collections, and hands-on operational support in a fast-paced financial services...

About our client: Our client, a listed global leader that provides innovative solutions, is committed to helping some of the world's most well-known brands tackle their most pressing business challenges. With a reputation as a trusted partner to global organisations, the company delivers future-focused solutions that enhance customer experiences and enable businesses to stay ahead of the digital...

A leading IT support company in Cape Town is seeking a Tier 1 Service Desk Engineer. In this role, you will provide first-contact technical support and assist with projects to maintain stable IT environments. Candidates should have 3-4 years of IT support experience and knowledge across various technologies, including Windows and Azure. The position offers a comprehensive benefits package...