Client Experience Manager jobs in Ethekwini

A recruitment firm in Kloof, South Africa, is seeking a candidate for an insurance role focused on claims administration and client management. The successful applicant will handle objections and complaints while ensuring all insurance requirements are met. Ideal candidates must hold an NQF 4 Qualification in Short-Term Insurance, be FAIS compliant, and possess a RE 5 Certificate. This role...

A leading distributor of luxury cosmetics is seeking a Beauty Consultant in Durban to drive sales and enhance client experiences. The ideal candidate will have a matric certificate and previous retail experience. Responsibilities include achieving sales targets, maintaining brand standards, and building client relationships. Join a dynamic team dedicated to luxury and excellence in the cosmetics...

A global logistics leader is seeking a Customer Services Manager in Durban to oversee a national customer service team. This role involves managing customer queries, enhancing customer satisfaction, and ensuring high service standards. The candidate should possess a relevant tertiary qualification, experience in shipping management, and strong leadership abilities. The position requires excellent...

Junior Account Manager A Digital Advertising agency in the Upper Highway Area is expanding their team and requires a Junior Account Manager who ideally has experience working in a digital ad agency, managing digital marketing (clients, campaign concepts, creation, management, and budgeting); a good understanding of how PPC fits into the wider area of digital marketing; and social media best...

A culinary education provider in Durban seeks an Assistant Beverage Manager to support the Beverage Operations Manager in overseeing daily operations. The role involves improving sales and profitability, ensuring compliance with standards, and addressing guest concerns. Candidates should possess a bachelor's degree in hospitality and 8-10 years of managerial experience in upscale food and...

About the job Senior Project Manager (strong SAP experience) MinimumRequirements: - At least 15 years + of global multi-national SAP project management and implementation experience required using the ASAP and Activate combined with agile methodologies - SAP Certification and implementation experience in at least 3 different SAP technologies or modules - Five full life-cycle SAP projects...

A prominent retail company in Durban seeks a Store Manager to lead operational duties and foster a culture of superior customer service. The ideal candidate will possess at least 2 years of store management experience in a retail or FMCG environment and demonstrate exceptional communication and organizational skills. This permanent position offers an opportunity to grow citizen skills while...

About the job Customer Experience Manager Customer Experience Manager We are a proudly South African investment company focusing on Technology, Media, Telecommunications, and Financial Services. Our employees are always at the forefront of business technology, and we count on them to use their knowledge and skills to move our company from strength to strength. In this role, you will drive...

A leading global fashion retailer is seeking a Store Manager to inspire a team to deliver exceptional customer experiences while driving business outcomes. The ideal candidate will possess strong leadership qualities, develop team members, and engage in community-focused initiatives. This role offers a competitive salary and growth opportunities across various brands under the group. Join us and...

A leading resort company is seeking a Bar Manager for their location in Durban, South Africa. The ideal candidate will supervise bar operations, lead a motivated team, and ensure guest satisfaction through exceptional service. This role requires 1 to 3 years of experience and offers benefits including accommodation and meals. Join to create memorable experiences in a vibrant and multicultural...

A global shipping company is seeking a Customer Services Manager in Durban, South Africa. This role encompasses managing a dedicated team to ensure optimal customer experience across all interactions. Key responsibilities include resolving customer queries, enhancing digital engagement, and facilitating team training. Ideal candidates should possess a relevant tertiary qualification and proven...

A leading global hospitality company is seeking a Front Office Manager in Durban. The role involves overseeing front office operations, ensuring exceptional guest experiences, managing team performance, and promoting the hotel brand's loyalty scheme. Candidates should possess a degree in Hotel Management, have a minimum of 3 years of relevant experience, and demonstrate excellent leadership and...

Job title: Client Services Operations Manager Job Location: KwaZulu-Natal, Durban Deadline: January 02, 2026 Quick Recommended Links - Jobs by Location - Job by industries Your day at NTT DATA - The Client Services Operations Manager works closely with colleagues from all Services divisions to manage all aspects of service delivery into the various service delivery contracts within their...

JOB DESCRIPTION Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Client Services Operations...

Client Services Manager Be the Voice of Innovation in Healthcare Job Overview Are you ready to lead a revolution in patient experience and redefine excellence in healthcare delivery? Were seeking a visionary Client Services Manager who is passionate about transforming the landscape of medicine. This is not just a managerial roleits a mission. Youll be the strategic heartbeat of our brand,...

A prominent security services provider in Durban is seeking an Operations Manager to oversee multiple Operations Managers. Key responsibilities include client liaison, HR management, fleet management, and ensuring the effective posting of Security officers. Ideal candidates should possess a Matric certificate, PSIRA Grade A registration, and at least 5 years’ experience in the security industry....

A leading project management firm in Durban seeks an experienced Project Manager to lead projects through various stages including design, implementation, and client liaison. The role requires strong skills in project management, stakeholder relationships, and compliance with quality management standards. Ideal candidates will have a relevant diploma, 5 years of experience in project management,...

A Client Manager is a quota-bearing sales persona and the primary purpose of the role is to take full ownership of named client accounts, retain these clients and find new business. The Client Manager is assigned a range of development and maintenance accounts and held accountable for the performance achievement of those accounts in terms of revenue retention, profitability management, and...

A leading recruitment agency in Durban is seeking an Operations Manager to drive operational excellence and manage client relationships. This role involves achieving KPIs, leading and developing teams, and enhancing employee engagement. The ideal candidate should have a minimum of 2-4 years of relevant experience, strong operational management skills, and excellent communication abilities. This...

A leading retail company in Durban is seeking a Store Manager to oversee store operations and citizen management. The ideal candidate will have at least 2 years of retail/FMCG management experience and strong communication skills. Responsibilities include managing staff, resolving customer complaints, and ensuring store presentation and profitability. This is a permanent position with...