Client Experience Manager jobs in Cape Winelands District Municipality

A leading financial institution in Paarl is seeking a Market Manager to manage sales and service in a retail environment. The role involves achieving growth targets, enhancing client engagement, and leading a sales team. Candidates should possess a diploma and have 3-6 years of experience in retail sales, along with 2 years of management experience. The position supports teamwork and effective...

Select how often (in days) to receive an alert: - To deliver world-class client experience (CX) for Capitec Clients as well as user experience for staff through independently executing activities across the entire CX scope: - Applying deep subject matter expertise and research findings to influence the development and integration of CX standards into the product development life cycle, actively...

Purpose Statement - To deliver world-class client experience (CX) for Capitec Clients as well as user experience for staff through independently executing activities across the entire CX scope: - Applying deep subject matter expertise and research findings to influence the development and integration of CX standards into the product development life cycle, actively using Design Thinking...

As an Assistant Project Manager, you will support the delivery and management of digital experience design and implementation services solutions for our clients by participating in the visioning and planning process and leading execution around digital experience initiatives of our clients. This would involve collaboration with internal cross functional teams (marketing, technology, design)...

A leading luxury hospitality establishment is seeking a skilled Reservation Manager to oversee the reservations function. This role requires expertise in managing bookings and optimizing revenue, preferably with at least 5 years of experience in a similar setting. The successful candidate will have strong leadership skills, attention to detail, and familiarity with hotel management software. The...

A hospitality management company in Franschhoek is seeking an experienced Duty Manager. The successful candidate will ensure seamless guest experiences, handle guest feedback and complaints, and oversee front office operations. Ideal candidates will have a minimum of 3 years in hotel management, particularly in a 5-star establishment. Proficiency in Protel and Microsoft Office is essential. The...

A leading retail brand in Paarl seeks an experienced Store Manager to oversee team performance and sales goals. The role includes managing daily operations, training staff, and ensuring excellent customer experiences. Ideal candidates have a minimum of five years in management, strong sales focus, and experience in premium brands. Competitive salary and benefits include medical aid, insurance,...

A renowned hotel and guest experience provider in Stellenbosch is looking for a Hotel Duty Manager to enhance guest satisfaction and ensure seamless experiences. This role will coordinate across various departments, manage guest information, and drive innovative engagement initiatives. Ideal candidates should have strong communication skills and experience in guest relations. Join a team...

A leading hospitality firm is seeking a Duty Manager for its Premier Inn in Worcester City Centre. In this role, you will lead a dedicated team to ensure exceptional guest experiences while managing operational health and safety. Candidates should have experience in retail or similar fields, with strong communication and organisational skills. This is a permanent position, offering a competitive...

A renowned hospitality establishment in Franschhoek is seeking an experienced Hotel General Manager. The successful candidate will oversee all hotel operations, manage budgets, and ensure compliance with quality standards. Key qualifications include a recognized hospitality qualification and a minimum of five years in senior management within the hospitality industry. The role demands strong...

A leading retail company seeks a Retail Store Manager in Paarl, Western Cape. This role is crucial for managing store operations, optimizing profits, and ensuring outstanding customer service. Responsibilities include inventory management, staff training, and maintaining high standards of cleanliness and safety. Candidates should have a minimum of 5 years’ experience in retail management, strong...

A recruitment firm specializing in retail management seeks a Pro Shop Manager in Stellenbosch, Western Cape. The role entails leading a Golf Shop team, achieving sales targets, and ensuring exceptional customer service. Candidates should have strong sales and management skills, along with golf operations experience and product knowledge. Key responsibilities include managing staff performance,...

A well-established hospitality venue in Franschhoek seeks a hands-on Restaurant and Bar Manager to oversee daily operations, team leadership, and guest experience. The ideal candidate should have 2–3 years of experience, strong knowledge of restaurant and bar operations, and a solid financial understanding. Responsibilities include managing a team, ensuring consistent quality service, and...

General Manager required for a Luxury Boutique Hotel in the Franschhoek region. Main Responsibilities: - Ensure world-class service is consistently delivered to all guests across the hotel, as measured by online reputation metrics and direct guest feedback. - Work with the relevant teams to ensure that policies, processes, and standards directly impacting guest safety, security, and...

A marketing agency in Stellenbosch is seeking a Brands Account Executive to manage client accounts and ensure smooth execution of marketing campaigns. This role requires 5-7 years of experience in a marketing agency and a diploma or degree in a related field. The ideal candidate will demonstrate strong communication skills, effective multitasking, and the ability to maintain positive client...

A leading family office group in Stellenbosch is seeking a Client Relationship Manager to build long-term relationships with clients and oversee their financial affairs. The ideal candidate will have 8 years of experience in the Finance Services Industry and a relevant professional qualification. Key skills include advanced Excel and project management. Responsibilities involve communication with...

A prominent financial institution is seeking a Relationship Executive in Worcester, South Africa, to manage portfolios of Small Business key account clients. The role focuses on optimizing profitability through client acquisition and relationship management. Ideal candidates hold a Bachelor's degree in Business, Commerce or Management Studies and have strong risk assessment skills. Join the...

This position involves overseeing the Services teams to ensure efficient scheduling and a consistently high standard of customer experience. You will manage after-sales service delivery, track and report on team KPIs, oversee call logging and ticket resolution, and ensure customer quotations are prepared and approved timeously. The ideal candidate will bring a minimum of 5 years experience in a...

*Purpose Statement * - To deliver world-class client experience (CX) for Capitec Clients as well as user experience for staff through independently executing activities across the entire CX scope: - Applying deep subject matter expertise and research findings to influence the development and integration of CX standards into the product development life cycle, actively using Design Thinking...

Client Relationship Manager The position reports to the Head of Family Office - Stellenbosch but may work for more than one senior executive in the Family Office team and may also be responsible for managing and developing more junior members of the Family Office team. This role involves close and regular interaction with clients and third parties of the Stonehage Fleming Group as well as with...