Client Experience Manager jobs in Stellenbosch

Select how often (in days) to receive an alert: - To deliver world-class client experience (CX) for Capitec Clients as well as user experience for staff through independently executing activities across the entire CX scope: - Applying deep subject matter expertise and research findings to influence the development and integration of CX standards into the product development life cycle, actively...

Purpose Statement - To deliver world-class client experience (CX) for Capitec Clients as well as user experience for staff through independently executing activities across the entire CX scope: - Applying deep subject matter expertise and research findings to influence the development and integration of CX standards into the product development life cycle, actively using Design Thinking...

A renowned hotel and guest experience provider in Stellenbosch is looking for a Hotel Duty Manager to enhance guest satisfaction and ensure seamless experiences. This role will coordinate across various departments, manage guest information, and drive innovative engagement initiatives. Ideal candidates should have strong communication skills and experience in guest relations. Join a team...

A recruitment firm specializing in retail management seeks a Pro Shop Manager in Stellenbosch, Western Cape. The role entails leading a Golf Shop team, achieving sales targets, and ensuring exceptional customer service. Candidates should have strong sales and management skills, along with golf operations experience and product knowledge. Key responsibilities include managing staff performance,...

A marketing agency in Stellenbosch is seeking a Brands Account Executive to manage client accounts and ensure smooth execution of marketing campaigns. This role requires 5-7 years of experience in a marketing agency and a diploma or degree in a related field. The ideal candidate will demonstrate strong communication skills, effective multitasking, and the ability to maintain positive client...

A leading family office group in Stellenbosch is seeking a Client Relationship Manager to build long-term relationships with clients and oversee their financial affairs. The ideal candidate will have 8 years of experience in the Finance Services Industry and a relevant professional qualification. Key skills include advanced Excel and project management. Responsibilities involve communication with...

A leading financial institution in Paarl is seeking a Market Manager to manage sales and service in a retail environment. The role involves achieving growth targets, enhancing client engagement, and leading a sales team. Candidates should possess a diploma and have 3-6 years of experience in retail sales, along with 2 years of management experience. The position supports teamwork and effective...

A leading retail company located in Stellenbosch is seeking an individual for an operational management role. The position focuses on directing activities at the point of sale, ensuring superior customer service, and efficient cash and stock management. Candidates should have at least Grade 12 education and experience in the retail/FMCG sector. You will be responsible for training staff,...

Claims & Customer Experience Expert (Must know/love cycling/bicycles!) Join a specialist cycling insurance team supporting Australian customers Stellenbosch | R20,000 to R30,000 Basic + Commission About Our Client This cycling-focused InsurTech business provides specialist insurance solutions to a passionate customer base across Australia and New Zealand. Operating from Stellenbosch, the team...

A leading recruitment agency is seeking a UX/UI Designer to apply methodologies that enhance the client's digital solutions. The ideal candidate will have at least two years of experience in interface design for web and mobile platforms, focusing on interaction and visual design. Key responsibilities include collaborating with analysts and architects, maintaining standards, and utilizing tools...

Customer Experience Sales Specialist at TalentPop App: Elevating Service to Sales At TalentPop App, we believe the best support is the best sales strategy. We partner with high-growth e-commerce brands to integrate exceptional customer service with aggressive sales conversion goals. As a Customer Experience Sales Specialist, you are the vital link, ensuring every interaction—from initial inquiry...

A luxury spa in Stellenbosch is looking for an experienced SPA RECEPTIONIST / THERAPIST. The ideal candidate will provide excellent customer service, manage bookings, and process transactions. Required qualifications include a National or International Certificate in Beauty Therapy and a minimum of 3 years experience in a professional salon environment. Candidates should be well-groomed,...

Duties: Welcome and introduce guests Check-in and check-out guests Pass all relevant guest information on to various departments as required Assist guests with bookings, tours and transfers, build and create guests itineraries Ensuring that all guest information and rates are correct Guests liaison to all outside guests and assist the restaurant when needed Update guests profiles Report to the...

*Purpose Statement * - To deliver world-class client experience (CX) for Capitec Clients as well as user experience for staff through independently executing activities across the entire CX scope: - Applying deep subject matter expertise and research findings to influence the development and integration of CX standards into the product development life cycle, actively using Design Thinking...

Client Relationship Manager The position reports to the Head of Family Office - Stellenbosch but may work for more than one senior executive in the Family Office team and may also be responsible for managing and developing more junior members of the Family Office team. This role involves close and regular interaction with clients and third parties of the Stonehage Fleming Group as well as with...

A consulting firm in Stellenbosch is seeking a skilled UX Designer to create innovative client experience solutions in the financial sector. The ideal candidate will possess at least 2 years of UX experience and strong prototyping skills, alongside a relevant qualification. Responsibilities include designing user-friendly touchpoints, leading a UX team, and ensuring the adherence to UX standards....

A leading South African financial institution is seeking a Client Experience Specialist to enhance service delivery and optimize user experiences. The ideal candidate will have 6 to 10 years of relevant experience in client experience environments, alongside a tertiary qualification in Industrial Engineering or Business Management. Responsibilities include promoting CX standards, conducting...

Customer Experience Expert (Must know/love cycling/bicycles) Join a specialist cycling insurance solutions team supporting Australian clients Stellenbosch | R20,000 to R30,000 basic + commission About Our Client This specialist insurance solutions company focuses on serving the cycling community with dedicated customer support and smooth policy administration. Operating from Stellenbosch while...

A leading retail company in Stellenbosch is looking for a dedicated individual to ensure service excellence at the point of sale. The role involves managing operational activities, training shop assistants, and resolving customer queries while maintaining high standards of service. Ideal candidates will have a Grade 12 qualification, relevant retail experience, and possess strong communication...

A leading financial institution in Stellenbosch is seeking an experienced professional to enhance client experience through research and design. The role requires 6 to 10 years of experience in a client experience environment, with a strong understanding of design thinking and CX principles. The ideal candidate will work independently to influence CX standards and design effective client...