customer experience manager jobs in Stellenbosch

THE OPPORTUNITY THAT AWAITS YOU Are you the kind of person who thrives on building relationships, solving problems, and making clients feel like VIPs? Do you get a buzz from turning challenges into opportunities and data into insights? If so, we've got the perfect stage for you to shine This isn't just another support job – it's about being the heartbeat of client success. You'll be part of a...

A leading catering company in Stellenbosch is looking for a Cashier to manage transactions and enhance customer experiences. The successful candidate will have a Matric or equivalent, with 2-5 years of catering experience and solid customer service skills. Responsibilities include handling cash registers, issuing receipts, and resolving customer complaints in a fast-paced environment. Join a team...

Customer Experience Sales Specialist at TalentPop App: Elevating Service to Sales At TalentPop App, we believe the best support is the best sales strategy. We partner with high-growth e-commerce brands to integrate exceptional customer service with aggressive sales conversion goals. As a Customer Experience Sales Specialist, you are the vital link, ensuring every interaction—from initial inquiry...

A leading retail company in Stellenbosch is looking for a dedicated individual to ensure service excellence at the point of sale. The role involves managing operational activities, training shop assistants, and resolving customer queries while maintaining high standards of service. Ideal candidates will have a Grade 12 qualification, relevant retail experience, and possess strong communication...

Overview Born in Australia, loved around the world. At Cotton On, we know good style goes well beyond what's in your wardrobe. We’re here to inspire, spark joy and bolster self-expression and creativity. We want our community to feel seen, heard and celebrated, and as a brand, we want to use our voice to make a positive difference in people's lives. We’re playfully rebellious and always...

A local staffing agency in Stellenbosch is seeking a Service Advisor/After Sales Consultant. This role focuses on enhancing customer satisfaction by providing professional service and effective communication between various departments. The ideal candidate will have at least 2 years of experience in automotive service, strong customer service skills, and a valid driver's license. A competitive...

Claims & Customer Experience Expert (Must know/love cycling/bicycles) Join a specialist cycling insurance team supporting Australian customers Stellenbosch | R20,000 to R30,000 Basic + Commission About Our Client This cycling-focused InsurTech business provides specialist insurance solutions to a passionate customer base across Australia and New Zealand. Operating from Stellenbosch, the team...

A renowned hotel and guest experience provider in Stellenbosch is looking for a Hotel Duty Manager to enhance guest satisfaction and ensure seamless experiences. This role will coordinate across various departments, manage guest information, and drive innovative engagement initiatives. Ideal candidates should have strong communication skills and experience in guest relations. Join a team...

About the job Customer Success Manager (Insuretech) Our client is a modern, feature-rich, full-cycle insurance policy administration system designed for insurers, MGAs, and brokers seeking to optimise their processes, accelerate product launches, and enhance connectivity. Their cloud-based, no-code platform transforms the administration of insurance, delivering a seamless user experience across...

This role is central to managing and expanding relationships with digital and banking payment networks, with a strong focus on optimising transaction performance, strengthening partnerships, and supporting sustainable business growth. The successful candidate will be a strategic, commercially minded professional with deep experience in the fintech, banking, or payments ecosystem. They will take...

Custom Socks Sales Manager Reports to: Directors Department: Custom Socks Location: Stellenbosch HQ (In-office role) About Versus Socks Versus Socks is a fast-growing, leading performance sock company dedicated to providing active individuals with high-quality, innovative, and stylish socks. We believe in pushing boundaries and challenging the status quo to deliver products that are exciting...

Please note that M3 is hiring on behalf of another company. Pay@, a leading payment aggregator and provider of secure payment solutions is looking for a Network Customer Relationship Manager to join their growing team, either based in Stellenbosch OR Johannesburg . This role is responsible for managing and expanding relationships with digital & banking payment networks to enhance service...

Reference: 8062 SJConsultant:Sone Johnson- Your responsibilities will include capturing data from their existing provider using Excel, ensuring their smooth setup, and providing training to help them navigate the platform.- The Customer Relationship Manager is responsible for engaging with clients by building and preserving trusting relationships.- Responsible for helping new customers get up and...

A leading retail group is seeking a Store Manager to drive store performance and lead a team towards achieving sales targets. The ideal candidate should possess a Grade 12 certificate, ideally complemented with a tertiary qualification, and have a minimum of 3 years in retail store management. Responsibilities include managing budgets, ensuring customer satisfaction, and developing staff to...

A leading retail company seeks a Retail Store Manager in Paarl, Western Cape. This role is crucial for managing store operations, optimizing profits, and ensuring outstanding customer service. Responsibilities include inventory management, staff training, and maintaining high standards of cleanliness and safety. Candidates should have a minimum of 5 years’ experience in retail management, strong...

A luxury spa in Stellenbosch is looking for an experienced SPA RECEPTIONIST / THERAPIST. The ideal candidate will provide excellent customer service, manage bookings, and process transactions. Required qualifications include a National or International Certificate in Beauty Therapy and a minimum of 3 years experience in a professional salon environment. Candidates should be well-groomed,...

Duties: Welcome and introduce guests Check-in and check-out guests Pass all relevant guest information on to various departments as required Assist guests with bookings, tours and transfers, build and create guests itineraries Ensuring that all guest information and rates are correct Guests liaison to all outside guests and assist the restaurant when needed Update guests profiles Report to the...

A dynamic tech company in South Africa is seeking a Customer Experience Sales Specialist to integrate outstanding customer service with sales strategies. This remote role requires a minimum of one year of customer support and sales experience. Responsibilities include resolving inquiries, upselling products, and enhancing customer loyalty. Benefits include sales incentives, health coverage, and...

Customer Experience Expert (Must know/love cycling/bicycles) Join a specialist cycling insurance solutions team supporting Australian clients Stellenbosch | R20,000 to R30,000 basic + commission About Our Client This specialist insurance solutions company focuses on serving the cycling community with dedicated customer support and smooth policy administration. Operating from Stellenbosch while...

An established retail company in Somerset West seeks a Store Manager to oversee store operations and drive sales performance. Candidates should have at least 5 years of management experience in a retail/FMCG environment and possess strong financial management skills. The role requires effective team leadership and a commitment to customer service excellence. This position offers a competitive...