Client Experience Manager jobs in Cape Town

A leading banking institution in Cape Town seeks energetic and self-motivated individuals for an operational role aimed at enhancing client experience. This position demands at least 4 years of operational experience in financial services or retail, including 2 years in leadership. The successful candidate will be responsible for setting operational excellence standards and employing data...

Business Segment: Personal & Private Banking Manage and optimise the end-to-end customer experience by overseeing, analysing and improving client interactions across all touchpoints. The role focuses on building a culture of service excellence, strengthening customer loyalty and ensuring consistently exceptional experiences. Success in this role requires strong networking and relationship...

Job Description This is an excellent opportunity for an Internal Account Manager to gain extensive Lead Generation & Client Facing experience with SA’s largest enterprise IT solutions provider Based in Cape Town, this Internal Account Manager role is paying R480-R540K per annum. THE COMPANY The premier Microsoft enterprise solutions provider, this company specialize in macro-level Microsoft &...

Responsible for managing, analysing and actioning theplanning of VOC programme Delivering story driven insights Ensuring the relevant action plans are implemented Responsible for the evaluation, design thinking and implementation of journeys Implement and supporting on Quality assurance Contribute to financial controls and planning Matric / Grade 12 Tertiary Qualification - Bachelors...

Are you a proactive leader with a passion for delivering exceptional customer experiences? We're looking for a Client Experience Manager to lead our service delivery efforts and exceed customer expectations. In this role, you'll be responsible for building strong customer relationships, managing service delivery organizations, and ensuring financial success while maintaining high service...

A leading cosmetics distributor in South Africa is seeking a driven Beauty Consultant for a 4-month contract. You will be responsible for driving sales, enhancing the client experience, and managing brand image. The ideal candidate should have a Matric certificate and prior retail and skincare experience. Join a dynamic team to achieve your sales targets and build strong client relationships...

A luxury fashion brand in Cape Town seeks a Team Manager to lead a motivated retail team, focusing on achieving sales targets and delivering exceptional Client experiences. The ideal candidate will have at least 3 years of management experience, strong leadership skills, and a proven ability to develop others. Responsibilities include team coaching, Client relationship management, and operational...

An established industry player in the wedding boutique sector is seeking a dynamic Receptionist/Front of House Administrator to join their vibrant team. This role is pivotal in creating unforgettable experiences for clients, serving as the first point of contact and ensuring exceptional customer service. The ideal candidate will possess outstanding interpersonal skills, a passion for fashion, and...

A leading financial services provider in Cape Town is seeking a Service Consultant to deliver professional service to clients through various channels. This entry-level role requires at least Matric and experience in customer service, with a focus on problem resolution and compliance with service level agreements. Ideal candidates should be proficient in English and have knowledge of the medical...

A leading digital marketing agency in Cape Town is hiring a Customer Service Representative. This full-time position requires a passionate individual to provide exceptional service to clients and maintain their satisfaction. With responsibilities including responding to inquiries and resolving complaints, candidates should possess strong communication skills and a high school diploma. Competitive...

This position is pivotal in creating truly exceptional customer interactions. With a focus on genuine care and attention, the role prioritizes customer satisfaction at every stage of the journey, from pre-travel preparations to the adventure itself. These experts craft unforgettable experiences that not only exceed expectations but also leave each guest feeling personally valued and...

POSITION OVERVIEW Client Experience Experts are pivotal in ensuring exceptional customer interactions. They prioritize customer satisfaction throughout the entire journey, from pre-travel preparations to the trip itself. These experts specialize in delivering memorable experiences that exceed expectations, ensuring that each customer interaction leaves a lasting positive impression. CUSTOMER...

A leading technology firm in Cape Town is seeking a passionate Product Manager to join their innovative team. This role involves defining and guiding product strategy while managing the entire product lifecycle. You will conduct market research, prioritize product backlogs, and collaborate with cross-functional teams to ensure successful delivery. The ideal candidate has proven experience in...

Overview Cape Town | Full-Time | Global Impact Projects Hey you! Are you the kind of person who thrives on juggling complex design projects, wrangling a world-class team of creatives, and making sure every screw and pixel is in the right place? Then read on. We’re formula D_, and we’re not your average design firm. We’re experience designers on a mission—to design spaces and experiences that...

A retail company in Cape Town is looking for a vibrant Store Manager to lead daily operations, ensure excellent customer service, and maintain effective stock management. The ideal candidate will have at least 3 years of experience in a managerial role, strong sales and service management capabilities, and the ability to develop and train staff. This position is full-time and offers a dynamic...

Overview To change peoples, lives for the better through wellness, through delivering on OUR PROMISE, which is to welcome and know our members. Be the host whilst owning every interaction and make the member experience memorable. To drive a social wellness club by having a natural service orientation with a deep passion for wellness and desire to make a positive difference every day. The Club...

A diversified retail company in Cape Town is seeking a Store Manager to drive turnover, manage stock losses, and oversee people management. The ideal candidate will have at least a Matric certificate and 3 years of retail experience, including 1 year in leadership. Strong skills in customer service, leadership, and negotiation are essential for success in this role. Join us to make an impact and...

A leading retail company in Cape Town is seeking an Assistant Store Manager to enhance service excellence and drive sales. This role involves supporting the Store Manager with daily operations, customer loyalty initiatives, and staff management. Candidates must have at least a Grade 12 education, a relevant degree is preferred, and two years of assistant management experience. Strong financial...

A leading financial institution in South Africa seeks a Customer Experience Manager. The role involves overseeing and optimising customer interactions to enhance service quality and strengthen loyalty. Candidates should have 8 to 10 years experience in customer experience roles, strong data analysis capability, and excellent presentation skills. This position focuses on building relationships and...

Overview The Exercise Experience Manager is all about building dynamic, inclusive communities where our members feel inspired and supported to achieve their wellness goals. You’ll be the guide, ensuring every member finds the right products, services, and fitness tribes that suit them perfectly. It’s about creating fun, personalized experiences that keep our members engaged and coming back for...