call center manager jobs in Cape Town

A leading recruitment agency in South Africa seeks an experienced Senior Project Manager. This role involves planning and managing projects, ensuring successful execution while liaising with clients and stakeholders. Candidates should have at least 8 years of project management experience, with specific expertise in IVR systems and call centers. A Bachelor's degree in Management or related fields...

Collections Agent – Call Center MCI Cape Town, Western Cape, South Africa Job Type: Full-Time Start Date: 8th December 2025 Location: Cape Town, Western Cape, South Africa Position Overview MCI is a leading tech‑enabled business services company. This role supports a global provider of media, technology, and connectivity services. You will manage overdue customer accounts, resolve...

Overview MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are looking for call center agents to support inbound and outbound customer service and sales projects for...

High-Earning Sales Role: Join FundWell's Top 100 A-Team 🚀 Are you a highly driven Call Center Sales Agent ready to focus on outbound B2B sales for a leading US financial partner? VirtuHire partners with Fundwell, a top US business financing company. We are rapidly expanding our Cape Town office and are looking for ambitious professionals to join our Top 100 A-Team. This role demands high...

Overview At Neo Group, where passion meets purpose! As an employee-focused employer, we take pride in cultivating a dynamic workplace where your growth and well-being are our top priorities. Join us for a rewarding career journey filled with exciting challenges and endless opportunities. Elevate your career with us – your success is our success! Neo Group is seeking a motivated and...

A leading consultancy in Cape Town is looking for a Senior Business Analyst to lead the significant transition from an SAP call centre to an AWS-based solution. This critical role requires extensive interaction with senior executives and the capacity to drive process redesign for enhanced customer engagement. Candidates should have over 8 years of experience, specifically in customer service...

A leading insurance firm in Cape Town is looking for a call centre manager to enhance client service performance and lead a team of consultants. You will be responsible for recruiting, coaching, and driving the operational success of the call centre. The ideal candidate should possess a Short Term Insurance NQF Level 4 qualification along with 2+ years of team management experience in a call...

An international call centre in Century City, Cape Town, is seeking a Senior Training Facilitator to design, develop, and deliver training programmes. The ideal candidate should possess strong call centre experience, management skills, and relevant qualifications such as SDF and assessorship. This senior role emphasizes a proven track record in facilitating soft skills and leadership training in...

A well-known recruitment firm in Cape Town is seeking a Recruiter I to ensure staffing requirements are met by attracting and onboarding top talent. This role focuses on collaborating with clients, conducting interviews, and maintaining compliance with hiring regulations. The ideal candidate should have BPO call centre recruitment experience and strong communication skills. This position is vital...

Rentokil Initial:Rentokil Initial is a Global services company employing over 45,000 colleagues across 84 countries. The Company is at the cutting edge of technology and innovation as it strives to protect people and enhance lives, by controlling pests, improving hygiene and improving interior spaces with plants and scenting.We are experts in the fields we operate in, investing in training,...

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail,...

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail,...

Company DescriptionWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged...

Are you a sales agent with a passion for success & hunger for money? National Debt Advisors is known as one of the largest companies in South Africa and we are searching for Top-performing sales agents looking to earn a basic salary and uncapped commission to join a fast-growing team. Join our team and you will benefit from our- Training and development opportunities- Growth opportunities-...

Facebook, Google, Instagram, LinkedIn, Whatsapp, Websites, SEO, Blogging & Push Notifications - These are just a few platforms we get to play with on a daily basis! Dynamic Web Design & Socal Media company based in the heart of Milnerton, offers Sales Agents an exciting opportunity to advance their professional development! We seek agents with energy who are determined to meet their targets and...

POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are seeking a motivated and customer-focused Collections Agent to support a leading global...

POSITION OVERVIEW: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.We are seeking a highly motivated and results-driven Call Center Supervisor to lead daily operations,...

A leading business services provider is seeking an IT Support Technician to provide Level 1–2 support in a fast-paced call centre environment. Key responsibilities include troubleshooting hardware and software issues, managing user accounts via Active Directory, and maintaining IT documentation. Candidates should have a relevant degree and experience in IT support. The role offers opportunities...

POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are looking for full-time and part-time bilingual customer service representatives to support...

POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are looking for full-time and part-time customer service representatives to support inbound...