Assistant Guest Relations Manager jobs in Franschhoek

La Residence’s Guest Relations Officer needs to demonstrate the highest level of courteous and efficient service, to ensure our Guests feel welcome and that their needs will be attended to at all times during their stay. The GRO builds strong relationships with our Guests, constantly striving to live up to our purpose, which is "To give our Guests a complete experience and a perfect stay". MAIN...

Are you warm, outgoing, creative, and ambitious? Can you think on your feet when a guest presents a challenge? Our Guest Relations position is more than just a smooth check-in and check-out. It is about building a guest experience that is memorable and unique. You will take the initiative to deliver a wide range of services that guide guests throughout their stay. Processing operational needs,...

Assistant Hotel Manager Luxury Hospitality My client is seeking exceptional Assistant Hotel Managers to join their portfolio of modern luxury properties. This is an opportunity for polished, guest-centric hospitality professionals who understand that true luxury lies in detail, consistency, and genuine care. About My Client My client operates a curated collection of luxury hotels and...

5* Hotel at a Wine Estate close to Franschhoek is looking for a passionate and skilled Assistant Hotel Manager. The Assistant Hotel Manager’s role is to enhance the operational efficiency and service quality, under the guidance of the Hotel Manager, providing the exceptional service, manage the hotel team and support the underlying objectives within the Hotel. You will excel in this role if you...

The Assistant Hotel Manager’s role is to enhance the operational efficiency and service quality of the Hotel by, in conjunction with the Hotel Manager, providing the service which creates the platform whereby teams can excel and meet their underlying objectives within their departments. You will excel in this role if you are an efficient, solutions-driven individual who enjoys a fast-paced and...

Key Responsibilities: - Assist the Casino Manager in the day-to-day operation of the casino onboard the cruise ship - Manage and supervise a team of casino staff, including dealers, cashiers, and technicians - Monitor and maintain the financial performance of the casino, including revenue, expenses, and budgets - Ensure compliance with all gaming regulations and company policies - Train and...

Responsibilities:Oversee the daily operations of the logistics department, including scheduling, transportation, and delivery of services.Ensure the timely delivery of products and services to our guests, while maintaining high standards of quality and safety.Manage a team of drivers, conductors, and other logistics personnel to ensure smooth and efficient operations.Coordinate with external...

Our client has an exciting opportunity for someone who is passionate about maintenance, planning and organising to become part of their team.Requirements:- Bachelor’s degree or BTech diploma in facility management or similar field, or similar work experience- Grade 12 certificate- Minimum 2 years’ experience in maintenance- Fluent in Afrikaans and English- Computer literate (Office, Excel, Word,...

Role Overview: As our Guest House Manager, you will be the driving force behind the success of our operations. You will oversee all aspects of guest relations, staff management, and property maintenance to ensure a seamless and enjoyable experience for our guests. Your responsibilities will include: Managing day-to-day operations, including check-ins, check-outs, and guest...

Restaurant and Bar Manager (JB5821) Franschhoek, Western Cape R15 – R20,000 CTC + incentives Permanent A well-established, boutique hospitality venue is seeking a hands-on Restaurant and Bar Manager to take full ownership of daily operations, team leadership, guest experience, and overall performance. This is a floor-based role for someone who leads from the front, understands hospitality inside...

Babylonstoren is seeking a reliable, detail-oriented Bottling & Labelling Assistant to join our production team. The successful candidate will assist with all activities related to bottling and labelling, ensuring that products are packaged accurately, efficiently, and to the highest quality standards. Requirements - Previous experience in a bottling or packaging facility would be...

General Manager | Franschhoek | Dining and Wine Bar We are seeking a passionate, hands‑on GENERAL MANAGER to lead the team of a vibrant, hospitality‑driven restaurant that blends artisanal cuisine, a curated wine program, and a strong commitment to arts and community upliftment. This venue is known for its intimate atmosphere, creative partnerships, and dedication to exceptional guest...

Babylonstoren is seeking a dynamic and strategic Hospitality Marketing and Revenue Manager to join our exceptional team. This pivotal role involves close collaboration with a wide range of departments – including restaurants, Soetmelksvlei, hotel, spa, art and culture, garden, workshop, revenue, and social media – with the aim of growing our brand presence, optimising revenue, and enriching the...

La Residence’s Guest Relations Officer needs to demonstrate the highest level of courteous and efficient service, to ensure our Guests feel welcome and that their needs will be attended to at all times during their stay. The GRO builds strong relationships with our Guests, constantly striving to live up to our purpose, which is "To give our Guests a complete experience and a perfect stay".MAIN...

Luxury Wine Estate close to Franschhoek is looking for an experienced Assistant Housekeeping Manager. The Assistant Housekeeping Manager supports the Hotel Management Team in supervising the housekeeping team to achieve the strategic direction and annual plans for housekeeping operations. Duties: Provide direction, oversight, and guidance to the Housekeeping Team, ensuring they are motivated...

Duties: Welcome and introduce guests Check-in and check-out guests Pass all relevant guest information on to various departments as required Assist guests with bookings, tours and transfers, build and create guests itineraries Ensuring that all guest information and rates are correct Guests liaison to all outside guests and assist the restaurant when needed Update guests profiles Report to the...

The Assistant Housekeeping Manager at La Residence is responsible for supporting the Head of Department in managing and overseeing their team. Under their guidance, this group of dedicated, passionate professionals strives to consistently meet, if not, exceed the standard operating procedures for the hotel's cleanliness standards, use of amenities and room maintenance needs, to ensure that La...

Luxury Wellness Retreat & Hotel close to Franschhoek is looking for a Duty Manager / Host. The suitable candidate plays a central role in holding the rhythm and standard of the guest journey. This role calls for intuition, care and deep accountability. While operational excellence is essential, it is the candidate’s ability to read the energy of the day, tend to the needs of guests and ensure...

The Maintenance Manager at La Residence is responsible for overseeing all hotel maintenance operations, ensuring that The Royal Portfolio provides an environment for our guests that is of the very highest standards - fully operational, safe, relaxing and enjoyable to be in. This ensures that we live our purpose, which is "To give our guests a complete experience and a perfect stay." Key Areas of...

Restaurant at a luxury Estate close to Franschhoek is looking for a Restaurant Manager. The Restaurant Manager supports the F&B service and staff by supervising the Restaurant team to achieve the strategic direction and annual plans for the Restaurant. Duties: Review the day sheet at the beginning of each shift and brief servers on guest movements, special occasions, and dietary...