Guest Relations Manager jobs in Franschhoek

La Residence’s Guest Relations Officer needs to demonstrate the highest level of courteous and efficient service, to ensure our Guests feel welcome and that their needs will be attended to at all times during their stay. The GRO builds strong relationships with our Guests, constantly striving to live up to our purpose, which is "To give our Guests a complete experience and a perfect stay". MAIN...

Are you warm, outgoing, creative, and ambitious? Can you think on your feet when a guest presents a challenge? Our Guest Relations position is more than just a smooth check-in and check-out. It is about building a guest experience that is memorable and unique. You will take the initiative to deliver a wide range of services that guide guests throughout their stay. Processing operational needs,...

Perhaps you’re looking for a new challenge in a friendly, intimate, non-institutional environment. If so, then consider working in one of Stellenbosch’s most elegant guesthouses, located in a picture-perfect setting of Devon Valley. You must have a true passion for hospitality, share our commitment to provide the finest guest service, and help our team in the relentless pursuit of excellence....

Role Overview: As our Guest House Manager, you will be the driving force behind the success of our operations. You will oversee all aspects of guest relations, staff management, and property maintenance to ensure a seamless and enjoyable experience for our guests. Your responsibilities will include: Managing day-to-day operations, including check-ins, check-outs, and guest...

Duties: Welcome and introduce guests Check-in and check-out guests Pass all relevant guest information on to various departments as required Assist guests with bookings, tours and transfers, build and create guests itineraries Ensuring that all guest information and rates are correct Guests liaison to all outside guests and assist the restaurant when needed Update guests profiles Report to the...

A leading HR consulting firm in Paarl seeks an Industrial Relations Partner to manage employee relations matters and guide managers through various processes. The ideal candidate has 3–5 years of experience in the field, a solid understanding of South African labour legislation, and strong skills in communication, emotional intelligence, and conflict resolution. This role requires a calm and...

*Apply By * : We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below: - To see what life at Capitec is all about and complete a short assessment, please click here - Once you have completed the above finalize your application by clicking apply below *Purpose Statement This...

Job Type: Hybrid Role Job Overview: We have an exciting opportunity for a Marketing & Public Relations Coordinator to represent the BGR Association - a group of chartered accountant firms in the Cape Winelands. The incumbent will have dual focus: to further increase the visibility of the brand on various platforms; and to attract and recruit trainee accountants for the firms. This job is full of...

Let's Write Africa's Story Together Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description To provide a positive customer experience by being helpful and sensitive to customer needs, managing expectations and providing solutions including directing customers to the correct channel in adherence to procedural, productivity and quality...

Restaurant and Bar Manager (JB5821) Franschhoek, Western Cape R15 – R20,000 CTC + incentives Permanent A well-established, boutique hospitality venue is seeking a hands-on Restaurant and Bar Manager to take full ownership of daily operations, team leadership, guest experience, and overall performance. This is a floor-based role for someone who leads from the front, understands hospitality inside...

Main Responsibilities - Ensure world-class service is consistently delivered to all guests across the hotel, as measured by online reputation metrics and direct guest feedback. - Work with the relevant teams to ensure that policies, processes, and standards directly impacting guest safety, security, and preferences are effectively implemented. - Daily checks on public areas, rooms and all guest...

Babylonstoren is seeking a dynamic and strategic Hospitality Marketing and Revenue Manager to join our exceptional team. This pivotal role involves close collaboration with a wide range of departments – including restaurants, Soetmelksvlei, hotel, spa, art and culture, garden, workshop, revenue, and social media – with the aim of growing our brand presence, optimising revenue, and enriching the...

Franschhoek Wine Tram is a leading player in the tourism and hospitality industry, dedicated to providing exceptional guest experiences. We take pride in delivering top-notch service and creating unforgettable memories for our guests. We are now seeking a passionate and experienced Admin Manager to join our dynamic team. As an Admin Manager at the Franschhoek Wine Tram, you will be responsible...

About Us: Protea Marriott Franschhoek Boutique Hotel is a premier destination nestled in the heart of South Africa's wine country. Our hotel offers a unique blend of luxury, comfort, and personalized service, providing unforgettable experiences for our guests. We are seeking a dynamic and experienced General Manager to lead our dedicated team and enhance our exceptional service standards. As the...

Job Overview - Application Deadline: 28 February 2026 - Job Location: Paarl, Western Cape - Job Title: Industrial Relations Partner - Education Level: Bachelors Degree - Job Level: Intermediate - Minimum Experience: 3 - 5 Years Industrial Relations Partner job vacancy in Paarl. Key Performance Areas: - Manage and advise on employee and industrial relations matters across the business - Guide...

La Residence’s Guest Relations Officer needs to demonstrate the highest level of courteous and efficient service, to ensure our Guests feel welcome and that their needs will be attended to at all times during their stay. The GRO builds strong relationships with our Guests, constantly striving to live up to our purpose, which is "To give our Guests a complete experience and a perfect stay".MAIN...

Luxury 5* Hotel based close to Franschhoek is looking for a Hotel Manager. The suitable candidate will be responsible for ensuring the delivery of world-class service to all guests by overseeing and directing the hotel’s teams. This role requires a strong leader who can manage operations efficiently, uphold high service standards, and maintain an impeccable guest experience. The ideal candidate...

Luxury Hospitality Estate close to Franschhoek is looking for a Financial Manager that will be responsible for the full financial management function of the business, ensuring accurate reporting, cost control, budgeting, compliance and financial leadership within the hospitality and winery environments. This role requires a strategic, detail-oriented professional who can manage a finance team,...

The Maintenance Manager at La Residence is responsible for overseeing all hotel maintenance operations, ensuring that The Royal Portfolio provides an environment for our guests that is of the very highest standards - fully operational, safe, relaxing and enjoyable to be in. This ensures that we live our purpose, which is "To give our guests a complete experience and a perfect stay." Key Areas of...

The Assistant Housekeeping Manager at La Residence is responsible for supporting the Head of Department in managing and overseeing their team. Under their guidance, this group of dedicated, passionate professionals strives to consistently meet, if not, exceed the standard operating procedures for the hotel's cleanliness standards, use of amenities and room maintenance needs, to ensure that La...