administrator customer experience jobs in Hout Bay

. Clean drivers license and willingness to drive company cars if required. Limited driving is anticipated, and this would be very local. - Ability to communicate in English and Afrikaans - read and write. - Communication with clients as required - Answering switchboard (we receive limited call per day) - Accounts - Invoicing & Account follow ups (Creditors & Debtors,...

Qualifications & Requirements - Grade 12 / Matric certificate essential - Qualification in Hospitality, Tourism, or Customer Experience advantageous - Minimum 23 years experience in guest relations, front of house, or hospitality service roles - Experience in luxury hospitality, lodges, or hotels advantageous - Strong understanding of guest service excellence and personalization - Experience...

Duties: Act as the primary point of contact for guests, providing a welcoming environment, handling inquiries and ensuring special requests are met. Oversee daily operations, like room assignments, checking inventory, coordinating and managing Promptly and professionally resolve guest issues to ensure satisfaction and maintain positive reviews. Manage booking systems, process payments, monitor...

Hospitality and Outdoor – New Vacancy – Guest Experience Coordinator Luxury Hotel – Hout Bay, Western Cape Requirements · Matric · A diploma or degree in Hospitality Management is preferred · 2 – 3 years’ experience in guest relations, front office or customer service in luxury, hotel/lodge environment · Proficient in PMS systems · Strong communication and interpersonal skills · Ability...

- - Customer Experience Expert (Must know/love cycling/bicycles!) Join a specialist cycling insurance solutions team supporting Australian clients Stellenbosch | R20,000 to R30,000 basic + commission About Our Client This specialist insurance solutions company focuses on serving the cycling community with dedicated customer support and smooth policy administration. Operating from Stellenbosch...

Why work for our client? They are a global community of passionate, fun-loving people who thrive on making a difference on behalf of the world's most exciting brands. They thrive on making a difference in the lives of people and businesses. They bring passionate, fun-loving people together and give them the freedom and tools they need to look after their clients’ customers as if they were their...

A leading fashion retailer in Cape Town is seeking a Store Manager to drive business success. This role requires at least 3 years of retail experience and a minimum of 1 year in a leadership position. Key responsibilities include managing stock, recruiting, and ensuring customer satisfaction. The ideal candidate will have excellent customer service skills, a customer-focused approach, and the...

A leading retail company in the Western Cape is seeking an experienced Store Manager for their @home brand in Constantia. This role requires a minimum of 3 years of retail experience, including at least 1 year in a leadership position. Responsibilities include driving sales, managing stock, and ensuring high levels of customer satisfaction. Ideal candidates will demonstrate strong leadership...

A financial services provider is seeking a Branch Manager in Blue Downs to grow the customer base and revenue through strategic execution. The ideal candidate possesses strong leadership skills and a minimum of 5 years' experience in the financial services industry. Responsibilities include managing branch operations, ensuring compliance, and fostering customer relationships. This position offers...

An established retail company in Somerset West seeks a Store Manager to oversee store operations and drive sales performance. Candidates should have at least 5 years of management experience in a retail/FMCG environment and possess strong financial management skills. The role requires effective team leadership and a commitment to customer service excellence. This position offers a competitive...

About the Role We’re excited to be looking for a Solution Architect – Customer Service Experience to join our platform and engineering organization! In this role, you will work with customer service experience business and product leaders and cross functional engineering teams to design and evolve the technology foundation that powers customer support across digital banking channels. You’ll...

Are you looking for a new challenge in a fast-paced, innovative company? Amazon's South Africa team is seeking a Customer Experience Product Manager to join our team! In this role, you will drive the strategy, development, and launch of customer-focused products and features that improve the Amazon experience. Working closely with engineering, design, operations, and business teams, you'll...

MAIN PURPOSE The Customer Experience Manager is responsible for leading WFS’s research and insights function. This includes managing the WFS Insights Community and producing research- and trend-driven insights that help identify and shape opportunities to enhance the Customer Experience (CX). The role supports both strategic initiatives and BAU priorities by guiding how these are prioritised for...

Would you like to be part of a value-driven, commercially oriented international environment where we enable global trade every day? We have an opportunity for a Customer Experience Consultant to join our team in Cape Town, South Africa. WHAT WE OFFER: When you join Maersk, you’ll find that the world is your workplace. You’ll work in a culturally diverse, stimulating environment, surrounded by...

Join Our A-Team: French-Speaking Customer Service Agents Wanted! Are you ready to add a dash of 'ooh la la' to your career? Look no further! We're on the hunt for lively and motivated French-speaking Customer Service Agents to join our Somerset-based contact center, nestled in the heart of the Helderberg Area. We're not just a company; we're a global family, and we want you to climb the ladder...

A vacancy exists for a Customer Experience Manager within Kazang - Micro Merchant Operations,in Century City, Cape Town. The Customer Experience Manager will be responsible for ensuring exceptional customer satisfaction and loyalty by designing, implementing and improving customer experience strategies. This role focuses on creating seamless and impactful experiences across all customer...

Luxury Boutique Hotel based in Hout Bay is looking for Guest Experience Coordinator to oversee all aspects of the guest journey, ensuring high-quality service from booking to checkout. Responsibilities include handling inquiries, managing reservations, resolving complaints, coordinating on-site logistics for events, and maintaining brand standards. We’re looking for a candidate with strong...

- - Claims & Customer Experience Expert (Must know/love cycling/bicycles!) Join a specialist cycling insurance team supporting Australian customers Stellenbosch | R20,000 to R30,000 Basic + Commission About Our Client This cycling-focused InsurTech business provides specialist insurance solutions to a passionate customer base across Australia and New Zealand. Operating from Stellenbosch, the...

Customer Experience Team Leader Lead and inspire a dynamic customer service team for a growing UK-based logistics business. Cape Town (Remote to start, office-based within 3 months), up to R40,000/month About Our Client Our client is a UK-based logistics and supply business experiencing strong growth, with operations supported by a South African-based team. They are focused on delivering...

Customer Experience Advisor Support a growing logistics service across Europe – hybrid role in CPT Hybrid/Office | R18,000 – R25,000 | Netherlands/Belgium hours About Our Client Our client is an entrepreneurial logistics services company operating as a transportation reseller across Belgium and the Netherlands, with expansion plans into Spain. The company supports a franchise network of...