service delivery operations manager jobs in Fourways

Service Delivery Manager Diopoint is seeking an experienced Service Delivery Manager to ensure high-quality, end-to-end service delivery across multiple ICT client environments. Role Description This is a full-time on-site role for a Service Delivery Manager, based in Johannesburg. The Service Delivery Manager will oversee and ensure the quality delivery of ICT and electronic security services...

IT Manager: IT Service Delivery - AA/EE - Randburg Minimum requirements:A bachelor’s degree or Equivalent IT Qualification or Diploma- ITIL | CobIT- Minimum 9+ Years Working Experience- 4+ years of experience managing people in a technical environment.- 4+ years’ experience in participating in on-call rotations and providing after-hours support in an environment that operates 24/7.- 5+ years of...

Job Description To manage and support the sales and service team ensuring that they reach targets whilst adhering to compliance processes and procedures and providing exceptional customer service - Provide operational support related to activities and initiatives that contribute to the overall growth and profitability of an area of work - Drive sales across product and campaign initiatives to...

The IT Service Delivery Coordinator is responsible for ensuring the seamless delivery of IT services to internal and external customers. This role combines hands-on technical support with service coordination responsibilities to bridge the gap between service desk operations, technical support and service delivery management. The position is on site at our Randburg office. Key...

Description To manage and support the sales and service team ensuring that they reach targets whilst adhering to compliance processes and procedures and providing exceptional customer serviceProvide operational support related to activities and initiatives that contribute to the overall growth and profitability of an area of work Drive sales across product and campaign initiatives to exceed set...

Location: Hybrid Employment Type: Full-Time Industry: Information Technology | IT Services | IT Operations About the Role WatersEdge Solutions is partnering with a technology-driven client to recruit an IT Service Delivery Manager responsible for ensuring the consistent and high-quality delivery of IT services. This role requires a proactive and detail-oriented professional to oversee service...

An experienced General Manager IT/OT Service Delivery is required to provide strategic direction, leadership, and planning for delivery of all information technology (IT) and operational technology (OT) operations and services in Johannesburg on a permanent basis. Minimum Requirements: - B Degree/B Tech/Advanced Diploma in Information Technology/Computer Science/Engineering/Business...

Qualifications and Experience: - Matric plus relevant Bachelors Degree or Diploma in Information Technology, Business Management, or related field. - Minimum of 810 years experience in Service Delivery Management, including 5 years in a National or Senior Leadership capacity. - Strong knowledge of Risk Management, Governance, and Compliance frameworks. - Proven experience in managing large-scale...

One of our clients who specialise in offering end to end business solutions within technology, BBBEE and compliance, is seeking an experienced service delivery / project roll-out candidate to join the Operations department. This is a very high performance driven environment, we are in need of candidates with a great track record of managing complex service issues and the ability to manage...

About The Role The Service Delivery Manager is responsible for efficiently managing teams and resources to ensure stable and reliable production services, including Gateway and Aggregation Transaction processing, Backoffice and Admin portal functionality, and delivery of Reporting and Markoff resources, as well as month-end financial services. This role includes building and managing teams,...

Job Title Service Delivery Manager Location Johannesburg Nature of role Full-time Permanent role Reports to Head of Service Delivery South Africa Role Description Reporting to the Head of Service Delivery, the Service Delivery Manager has primary responsibility for providing senior client management support, incorporating service delivery oversight and commercial management. The Service...

Datacentrix is looking for a National Service Delivery Manager. This is a fixed term contract. The National Service Delivery Manager is responsible for overseeing the effective delivery of services across all business lines, ensuring alignment with organisational objectives, customer expectations and contractual Service Level Agreements (SLAs). This role focuses on building and maintaining strong...

Job Overview : We are seeking a results-driven Service Delivery Manager with 5-9 years of experience to oversee and optimize service delivery across our client portfolio. You will ensure high-quality service performance, build strong relationships with stakeholders, manage escalations, and drive continuous improvement in service management processes. Key Responsibilities : Service Management &...

Purpose of the role The Service Delivery Manager will be involved in a variety of tasks to provide a high level of service delivery to new clients and create long-term client relationships for the existing portfolio of clients. Taking full ownership and responsibility for operational delivery and stability of clients assigned, and support other SDMs in delivery to their clients as a team...

JOB PROFILE: - Job Title: - Service Delivery Manager- Division: - Support- Sub Division: - Service Delivery- Reports to: - Chief Operating OfficerWORKING RELATIONSHIPS: - Internal: - Ensuring that recovery processes and procedures are in place and tested regularly - Ensure that communication and feedback on major incidents, problems and changes - Ensure that the major incident management...

Job Profile Summary Our Senior Client Delivery Manager - Network Services will be responsible for high-level relationship management with clients. Serves as the primary management contact and client liaison during delivery of a professional services engagement or an outsourced solution. Strategically focused and responsible for client satisfaction, maintaining client communication, and the...

Nexio is a specialist ICT solution provider that helps clients build, support, and manage their IT infrastructures. We have operations in all 9 provinces across the country, over 200 clients and over 600 employees and as a Level 1 BBBEE we put to practice our commitment to South Africa’s transformation agenda, we are at the forefront of digital transformation and cybersecurity. Our solution sets...

Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. Your day at NTT DATA A Communication Life Cycle Service Delivery Manager...

Responsibilities : Establish, manage, and maintain effective relationships with key clients and internal stakeholders to ensure customer satisfaction and service excellence.Oversee the delivery of contracted services in alignment with agreed SLAs and performance metrics.Ensure that service delivery processes are standardised, efficient, and aligned with best practice frameworks.Lead the...

We are looking for an experienced Service Delivery Manager to act as the key link between sales, support, vendors, and customers. The role focuses on driving exceptional customer satisfaction by ensuring service level agreements (SLAs) are met, service performance is clearly reported, and customer relationships are proactively managed. This position plays a critical role in service excellence,...