Service Delivery jobs in Fourways

Description To manage and support the sales and service team ensuring that they reach targets whilst adhering to compliance processes and procedures and providing exceptional customer serviceProvide operational support related to activities and initiatives that contribute to the overall growth and profitability of an area of work Drive sales across product and campaign initiatives to exceed set...

IT Manager: IT Service Delivery - AA/EE - Randburg Minimum requirements:A bachelor’s degree or Equivalent IT Qualification or Diploma- ITIL | CobIT- Minimum 9+ Years Working Experience- 4+ years of experience managing people in a technical environment.- 4+ years’ experience in participating in on-call rotations and providing after-hours support in an environment that operates 24/7.- 5+ years of...

Location: Hybrid Employment Type: Full-Time Industry: Information Technology | IT Services | IT Operations About the Role WatersEdge Solutions is partnering with a technology-driven client to recruit an IT Service Delivery Manager responsible for ensuring the consistent and high-quality delivery of IT services. This role requires a proactive and detail-oriented professional to oversee service...

An experienced General Manager IT/OT Service Delivery is required to provide strategic direction, leadership, and planning for delivery of all information technology (IT) and operational technology (OT) operations and services in Johannesburg on a permanent basis. Minimum Requirements: - B Degree/B Tech/Advanced Diploma in Information Technology/Computer Science/Engineering/Business...

Qualifications and Experience: - Matric plus relevant Bachelors Degree or Diploma in Information Technology, Business Management, or related field. - Minimum of 810 years experience in Service Delivery Management, including 5 years in a National or Senior Leadership capacity. - Strong knowledge of Risk Management, Governance, and Compliance frameworks. - Proven experience in managing large-scale...

One of our clients who specialise in offering end to end business solutions within technology, BBBEE and compliance, is seeking an experienced service delivery / project roll-out candidate to join the Operations department. This is a very high performance driven environment, we are in need of candidates with a great track record of managing complex service issues and the ability to manage...

JOB PROFILE: - Job Title: - Service Delivery Manager- Division: - Support- Sub Division: - Service Delivery- Reports to: - Chief Operating OfficerWORKING RELATIONSHIPS: - Internal: - Ensuring that recovery processes and procedures are in place and tested regularly - Ensure that communication and feedback on major incidents, problems and changes - Ensure that the major incident management...

Job Profile Summary Our Senior Client Delivery Manager - Network Services will be responsible for high-level relationship management with clients. Serves as the primary management contact and client liaison during delivery of a professional services engagement or an outsourced solution. Strategically focused and responsible for client satisfaction, maintaining client communication, and the...

Purpose Youll lead our World Class Service Delivery Centre of 600 FTE and growing, located in the centre of Johannesburg. A highly effective Leader in an energetic results orientated environment, youll own a turnkey organisation; everything from recruitment, management, commercial performance, and campaign delivery will lie within your accountabilities. Youre not just responsible for delivering...

Nexio is a specialist ICT solution provider that helps clients build, support, and manage their IT infrastructures. We have operations in all 9 provinces across the country, over 200 clients and over 600 employees and as a Level 1 BBBEE we put to practice our commitment to South Africa’s transformation agenda, we are at the forefront of digital transformation and cybersecurity. Our solution sets...

BE PART OF THE WORLD’S LARGEST LOGISTICS COMPANY Deutsche Post DHL Group is the world’s leading logistics and mail company. We’re one of the world’s largest employers, operating in over 220 countries and territories. We’re Europe’s largest postal service, partner for eCommerce and pioneers in secure digital communication. We’re number one in contract logistics and international express...

Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. Your day at NTT DATA A Communication Life Cycle Service Delivery Manager...

When it comes to putting people first, we're number 1. The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2025. Role Purpose/Business Unit: The core purpose of the Head of Billing Service Delivery Division role is: To provide strategic and tactical leadership in the billing capability space as well as operational oversight and leadership of all billing-related...

Purpose of the role The Service Delivery Manager will be involved in a variety of tasks to provide a high level of service delivery to new clients and create long-term client relationships for the existing portfolio of clients. Taking full ownership and responsibility for operational delivery and stability of clients assigned, and support other SDMs in delivery to their clients as a team...

Responsibilities : Establish, manage, and maintain effective relationships with key clients and internal stakeholders to ensure customer satisfaction and service excellence.Oversee the delivery of contracted services in alignment with agreed SLAs and performance metrics.Ensure that service delivery processes are standardised, efficient, and aligned with best practice frameworks.Lead the...

About Sybrin: Sybrin is a leading IT software development company specialising in innovative solutions tailored to meet the evolving needs of businesses across various sectors. Our mission is to empower businesses with cutting-edge technology solutions that drive efficiency, enhance customer experiences, and facilitate growth. At Sybrin we pride ourselves on delivering high-quality products and...

We are looking for an experienced Service Delivery Manager to act as the key link between sales, support, vendors, and customers. The role focuses on driving exceptional customer satisfaction by ensuring service level agreements (SLAs) are met, service performance is clearly reported, and customer relationships are proactively managed. This position plays a critical role in service excellence,...

As a service design virtuoso, you will join a diverse team of experts building out the leading Service Design practice in Africa to create powerful propositions and supporting business capabilities that span product, service, and experience Your passion, empathy, creativity, and mastery of your craft will make you an integral part of the band of end-to-end thinkers, creating unforgettable design...

Key Responsibilities - Lead and coordinate delivery of contracted compliance solutions. - Ensure services (SaaS, training, advisory, support) meet SLAs and quality standards. - Manage risks, resolve issues swiftly, and maintain accurate project records. - Build trusted client relationships and lead regular service reviews. - Oversee multi-disciplinary delivery teams and foster a high-performance...

Role Purpose: In this pivotal role, you will execute the Workforce Experience vision, focusing on Job Architecture (JA), Strategic Workforce Planning (SWP), and Organisational Design (OD). Your expertise will drive service design, case management, and process improvements, technology enablement, ensuring exceptional employee experiences across these critical HR areas. Key Responsibilities: -...