Service Delivery Manager jobs in Midrand

Qualifications and Experience: - Matric plus relevant Bachelors Degree or Diploma in Information Technology, Business Management, or related field. - Minimum of 810 years experience in Service Delivery Management, including 5 years in a National or Senior Leadership capacity. - Strong knowledge of Risk Management, Governance, and Compliance frameworks. - Proven experience in managing large-scale...

Datacentrix is looking for a National Service Delivery Manager. This is a fixed term contract. The National Service Delivery Manager is responsible for overseeing the effective delivery of services across all business lines, ensuring alignment with organisational objectives, customer expectations and contractual Service Level Agreements (SLAs). This role focuses on building and maintaining strong...

Nexio is a specialist ICT solution provider that helps clients build, support, and manage their IT infrastructures. We have operations in all 9 provinces across the country, over 200 clients and over 600 employees and as a Level 1 BBBEE we put to practice our commitment to South Africa’s transformation agenda, we are at the forefront of digital transformation and cybersecurity. Our solution sets...

Responsibilities : Establish, manage, and maintain effective relationships with key clients and internal stakeholders to ensure customer satisfaction and service excellence.Oversee the delivery of contracted services in alignment with agreed SLAs and performance metrics.Ensure that service delivery processes are standardised, efficient, and aligned with best practice frameworks.Lead the...

Role PurposeTo manage and drive interactions with off Net partners. Project manage orders from inception to delivery whilst coordinating internal and external stakeholders. Collect information for project tracking and status reporting according to defined project reporting standards. Actively contribute to the effective delivery of project tasks according to allocated duties and project plan and...

JOBNUMBERiOCO03583- CONTRACT TYPEPermanent- CONTRACT TYPE:HybridThe Role:Lead. Optimize. Deliver. iOCO Infrastructure Services Invites You to Explore Possibilities.Are you a strategic thinker with a passion for ensuring seamless service delivery? Do you thrive in a fast-paced environment where customer satisfaction and operational excellence go hand in hand? If so, we want YOU on our team!We...

As a service design virtuoso, you will join a diverse team of experts building out the leading Service Design practice in Africa to create powerful propositions and supporting business capabilities that span product, service, and experience Your passion, empathy, creativity, and mastery of your craft will make you an integral part of the band of end-to-end thinkers, creating unforgettable design...

Company Description: At Deloitte, our Purpose is to make an impact that matters for our clients, our people, and society. This is the lens for which our global strategy is set. It unites Deloitte professionals across geographies, businesses, and skills. It makes us better at what we do and how we do it. It enables us to deliver on our promises to stakeholders, while creating the lasting impact...

About the Role A global logistics leader is seeking an experienced IT & Customs Systems Manager to oversee the development, enhancement, and management of critical customs applications used across Southern Africa. This role offers the opportunity to combine technical expertise, project leadership, and innovation in a fast-paced, international environment. You’ll lead a diverse team of four and...

As a Technical Delivery Lead at Nokia, you will play a pivotal role in leading the technical delivery of innovative projects within the Autonomous Networks domain. Collaborating closely with Central Delivery Services, Central Care services, and Project Management teams, you'll drive project success from pre-sales through to operations handover. Your expertise will shape delivery strategies,...

A financial institution based in Midrand seeks a leader to develop and operationalise PMO frameworks to ensure strategic alignment with financial targets. You will provide oversight on programme execution by fostering collaboration and utilising resources effectively to support the institution's mandate. Ideal candidates will have a track record in managing PMOs and driving excellence in...

Professionals we partner with typically demonstrate strength across the following areas: Financial Management & Reporting - Preparation and review of monthly management accounts - Oversight of financial reporting in line with IFRS - Budgeting, forecasting, and variance analysis - Delivery of accurate, decision-useful financial insights to senior management Controls, Governance & Risk - Strong...

About the Company: Honda is dedicated to the principle of creating equal opportunities within the workplace for all associates, agency workers, contractors, job applicants and visitors. Central to this is Honda's commitment to be a fair, discrimination-free company that accepts the uniqueness and differences of people around the world. Honda adheres to the principle that all people are created...

Key purpose: The Managed Services (MS) Operations Manager operates as part of the Global Center of Excellence and is accountable for service delivery in the CoEs in the provision of the highest level of client satisfaction and the successful continuance of business operations within the company. They assist with the planning, building and support of delivering managed services and work with...

Overview: The Senior Network Services Manager is responsible for leading, developing, and optimizing International SOS’s regional network of medical, security, aviation, and logistics providers. Based in the Johannesburg Assistance Centre, this role ensures the regional provider network is high‑quality, cost‑efficient, compliant, and fully aligned with business needs across all service...

Manage delivery and quality of technology services being delivered across a contract or program. Ensure contracts or programs meet operational, contractual, and economic commitments. Collaborate across stakeholders and third-party partners to bring the breadth of Accenture’s capabilities and assets to the client. Optimize performance by sourcing, growing, and staffing the right talent.Information...

Company Description: About Deloitte Africa Consulting Services Innovation, transformation and leadership occur in many ways. At Deloitte Consulting, our ability to help solve clients’ most complex issues is distinct. We deliver strategy and implementation, from a business and technology view, to help lead in the markets where our clients compete. Our professionals help clients identify and...

A leading service delivery company is seeking a National Service Delivery Manager in Midrand, South Africa. This role is responsible for the effective delivery of services across all business lines, ensuring alignment with customer expectations and service level agreements. Candidates must have a Bachelor's Degree and extensive experience in service delivery management, particularly in leadership...

Role PurposeTo Manage the overall Customer Managed Service development, delivery, and support requirements to ensure that Liquid Intelligent Technologies has the required capability to deliver customer managed Services to achieve the short, medium- and long-term Revenue Objectives. Develop and lead ecosystem for best in class managed services leveraging LIT and 3rd party resources and solutions....

ROLE PURPOSEThe Service Assurance Manger is responsible for Services provided to customers who are selected based on their high Service Level Agreements on their strategic value to the business, monetary spend, number of sites, network complexity and a high demand for a focused group to manage these sensitive accounts. The Service Assurance Manager is responsible for managing a team of engineers...