Delivery Manager: IT Services Job Purpose Responsible to the customers and process partners for the development and operation (e.g. innovation, product and requirements management, design, advanced development, test, quality assurance, documentation, maintenance, operation of the IT products and its respective services throughout the entire life cycle in the above-mentioned context. In...
Job Overview : We are seeking a results-driven Service Delivery Manager with 5-9 years of experience to oversee and optimize service delivery across our client portfolio. You will ensure high-quality service performance, build strong relationships with stakeholders, manage escalations, and drive continuous improvement in service management processes. Key Responsibilities : Service Management &...
Client Service Delivery Manager 480,000 - 720,000 R per year Job Description Who We Are At SmartPA, we don’t just provide support – we transform it. Our mission is simple yet bold: to redefine administrative and PA services through innovative thinking, cutting-edge technology and an unrelenting pursuit of excellence. Trusted by global leaders in industries like tech, automotive and retail,...
Location: Hybrid Employment Type: Full-Time Industry: Information Technology | IT Services | IT Operations About the Role WatersEdge Solutions is partnering with a technology-driven client to recruit an IT Service Delivery Manager responsible for ensuring the consistent and high-quality delivery of IT services. This role requires a proactive and detail-oriented professional to oversee service...
Job Title Service Delivery Manager Location Johannesburg Nature of role Full-time Permanent role Reports to Head of Service Delivery South Africa Role Description Reporting to the Head of Service Delivery, the Service Delivery Manager has primary responsibility for providing senior client management support, incorporating service delivery oversight and commercial management. The Service...
Herotel Business is inviting applications for the Service Delivery Manager position to be based in Tshwane. This person will report to the Chief Operations Officer. Purpose of the Role The Service Delivery will be responsible to lead and oversee the end-to-end delivery of telecommunications services across the country, ensuring optimal performance from third‑party suppliers and vendors and the...
About the job Junior Service Delivery Manager Job purpose: Our Service Delivery Managers are professional Technical Services Managers responsible for co-coordinating the delivery of services into our customer. The SDM plays a vital role in creating long-term healthy service provider - customer relationships, acting as the bridge between the client and our operational delivery teams. The key...
A telecommunications company seeks a Service Manager responsible for day-to-day operations and ensuring customer satisfaction. The role demands a deep understanding of customer business priorities and effective communication with technical teams. Candidates should possess an ITIL Foundation Certificate and experience in IT or Telecommunications. This position plays a critical role in managing...
About The Role The Service Delivery Manager is responsible for efficiently managing teams and resources to ensure stable and reliable production services, including Gateway and Aggregation Transaction processing, Backoffice and Admin portal functionality, and delivery of Reporting and Markoff resources, as well as month-end financial services. This role includes building and managing teams,...
Responsible to the customers and process partners for the development and operation (e.g. innovation, product and requirements management, design, advanced development, test, quality assurance, documentation, maintenance, operation of the IT products and its respective services throughout the entire life cycle in the above-mentioned context. In addition, the role is responsible for the...
Service Delivery Manager Date: Jan 15, 2026 Location: St. George, GD Company: Digicel About Digicel Digicel is a leading digital connectivity and communications provider, delivering modern wireless and fiber networks across 25 markets in the Caribbean, Central and South America. Serving nine million customers through mobile, home, and business solutions, we play a critical role in enabling...
A leading service provider in South Africa seeks an experienced IT Service Delivery Manager to oversee service desk operations and ensure compliance with ITIL best practices. The role requires over 7 years of experience in IT operations management and a strong familiarity with service level reporting. Candidates with excellent analytical, leadership, and communication skills will thrive in this...
These jobs were popular with other job seekers - The successful candidate will report to the Business Unit Manager and act as a custodian of relationships both internally within the company, and externally with and between customer support teams and vendors. - The Service Delivery & Project Manager plays a critical role in the co-ordination and delivery of operational support and projects to the...
Datacentrix is looking for a National Service Delivery Manager. This is a fixed term contract. The National Service Delivery Manager is responsible for overseeing the effective delivery of services across all business lines, ensuring alignment with organisational objectives, customer expectations and contractual Service Level Agreements (SLAs). This role focuses on building and maintaining strong...
IT Operations and Service Delivery Manager About the job IT Operations and Service Delivery Manager IT Operations and Service Delivery Manager - 12 Month Contract - Matric (Grade 12) - Bachelor's degree in IT, Computer Science, or a related field. (Related technical qualifications, based on technical assessment outcome) - Minimum of 5 to 8 years of experience in IT operations, with at least 3...
A leading automotive company in Pretoria seeks a qualified IT Manager to oversee application management and DevOps operations. The ideal candidate must possess over 10 years in IT, with extensive experience in BI tools like QlikView and proven leadership skills. Responsibilities include managing service delivery, ensuring quality, and delivering projects in a multinational environment. Strong...
A professional services company is seeking a Junior Service Delivery Manager to be responsible for coordinating service delivery and managing operations. This role demands strong governance across service management, incident and change management, and continual service improvement in the healthcare industry. The ideal candidate should possess a Bachelor's Degree and have over 3 years of...
About the job Service Delivery Manager: Insurance Key purpose: This role manages projects to deliver a specific product or transformation via a multi-disciplinary, highly skilled IT team. The IT Service Delivery Manager oversees a team of technical specialists that enable the delivery of high-quality technology solutions to end users to meet business needs. Defining project needs and feeding...
A leading services management firm seeks a Managed Services Operations Manager to oversee service delivery and ensure high client satisfaction. The role involves monitoring client incidents, managing team training, and driving operational performance. The ideal candidate will have substantial experience, relevant certifications like ITIL, and strong leadership and communication skills. This is an...
A recruitment company is seeking a Service Integration Manager in Centurion, South Africa. The role involves overseeing infrastructure services, managing large-scale projects, and ensuring quality in service delivery. The ideal candidate will have 5 years of IT Service Integration Management experience, with at least 2 years in a supervisory role, alongside relevant qualifications. This position...