Service Centre Supervisor jobs in Randburg

Purpose of the Job:The purpose of Call Centre Supervisor role is to supervise and co-ordinate a team of Call Center Agents, ensuring efficient and effective customer service delivery, adherence to company policies, and achievement of performance targets by providing high-quality customer service. Job Objectives:All aspects of overseeing Call Centre Agents:Management of service levels within the...

Job description:Marketing / upselling of products and services to both existing and prospective clients. Ensure that telephonic requests received within the Digital Division are handled efficiently. Ensure that all leads are actioned within agreed service levels and lead to contract conversion targets achieved. Manages all activities and the daily running of the Digital Team. Increase...

Listing reference: track_001363 Listing status: Online Apply by: 30 May 2025 Position summary Job category: Telecommunication and Mobile Systems Location: Randburg Contract: Permanent Remuneration: Market Related EE position: No Introduction Tracker requires the services of a talented and experienced Operator: National Emergency Control Centre operator to facilitate and coordinate the...

Position Summary Industry: IT & Internet Job category: Sales and Purchasing Location: Randburg Contract: Permanent Remuneration: Market Related EE position: Yes Introduction Tracker requires the Services of a Senior Operator in the Volvo on Call (VOC)/Bureau/Susan monitoring Control Centre based within the MCC at Head Office in Johannesburg. This position requires a candidate who is...

Listing reference: track_ Listing status: Online Apply by: 4 February 2026 Position summary Industry: IT & Internet Job category: Sales and Purchasing Location: Randburg Contract: Permanent Remuneration: Market Related EE position: Yes Introduction Tracker requires the Services of a Senior Operator in the Volvo on Call (VOC)/Bureau/Susan monitoring Control Centre based within the MCC...

Assistant Store Manager - Clicks Cresta Centre Listing reference: click_021132 Listing status: Under Review Apply by: 1 September 2025 Position summary Industry: Wholesale & Retail Trade Job category: FMCG, Retail, Wholesale and Supply Chain Location: Randburg Contract: Permanent Remuneration: Market Related EE position: Yes About our company Clicks Group Introduction Are you...

Job Description Hello Future Call Centre Agent Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our team in FNB Commercial National Sales and Service, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the...

ER24 Contact Centre 124 | Rivonia | South Africa Closing date: 19/12/2025 Number of positions: 1 Recruiter name: Silindokuhle Bawuti Reference number: Workplace Type: On-site Permanent Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile MAIN PURPOSE OF JOB To lead, manage and guide a team to reach...

Our client has an opportunity available for a Data Centre Technician based in Randburg. Requirements: - Qualification or related qualification in Facilities Management, Property Management, Project Management or Operations Management. - Matric certificate. - Valid South African driver’s license. - 3 years relevant experience in Hospitality, Customer Facing Service and Facilities Management. -...

Description Hello Future Call Centre Agent Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our team in FNB HSL you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time...

We are looking for seasoned Team Leaders to join our dynamic team in our inbound customer service and sales contact centre Role Purpose To manage and direct call centre agents in achieving their required daily, weekly and monthly performance targets. To take accountability for Call Centre Agents through daily monitoring, compilation of reports and coaching. Responsibilities: - Running and...

ENVIRONMENT: A leading retailer is in search of a Call Centre Supervisor to organize and direct the day-to-day activities related to the operation of the Contact Centre. Responsible for managing, training, and guiding Contact Centre Agents in performing their duties. Provides support, prepares reports, and resolves customer service problems and complaints. Monitors agent performance and overall...

Job Purpose: The Supervisor is responsible for managing the team's daily operations, ensuring adherence to corporate service standards, including a maximum 5% lost call rate (seasonal). Motivate staff to maximize sales opportunities, exceeding revenue targets. Monitor performance through bookings, phone reports, and monthly Key Performance Assessments, providing coaching and counselling as...

OBJECTIVES 1. Main function of the Job - Manage a team of technicians to ensure smooth operation of the facility. - Responsible for management and distribution of maintenance tasks and managing client upgrades such as cable replacements, component and accessory swap out and customs upgrades. - Ensure that records, drawings/schematics and working methods for the facility are maintained and...

Position Summary Industry: IT & Internet Job category: Customer Service Location: Randburg Contract: Permanent Remuneration: Market Related EE position: Yes Introduction Tracker has been South Africa's leading vehicle tracking company since the 1990s. Tracker requires the services of a Customer Value Management Supervisor in the Customer Value Management Contact Centre situated at the head...

Job Description Hello Future Call Centre Agent Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our team in FNB HSL you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now's the...

Listing reference: track_001203 Listing status: Online Position summary:Industry:Telecommunication ServicesJob category:IT and TelecommunicationsLocation:RandburgContract:PermanentRemuneration:Market RelatedEE position:NoIntroduction:Tracker has been South Africa’s leading vehicle tracking company since the 1990s. Tracker requires the services of a Customer Value Maximisation Supervisor in the...

We are currently looking for young energetic, go-getter Call Centre Agents to join our inbound customer service and sales Call Centre. Responsibilities- Contribute to a culture of service excellence that builds positive relationships and provides opportunity for feedback and exceptional service- Demonstrate teamwork as a valued team player- Assess own performance through seeking timely and clear...

Listing reference: track_ Listing status: Online Apply by: 4 February 2026 Position summary Industry: IT & Internet Job category: Customer Service Location: Randburg Contract: Permanent Remuneration: Market Related EE position: Yes Introduction Tracker has been South Africa's leading vehicle tracking company since the 1990s. Tracker requires the services of a Customer Value Management...

Assistant Store Manager - Clicks Valley Centre Listing reference: click_020145 Listing status: Online Apply by: 29 May 2025 Position summary Industry: FMCG & Supply Management Job category: FMCG, Retail, Wholesale and Supply Chain Location: Randburg Contract: Permanent Remuneration: Market Related EE position: Yes About our company Clicks Group Introduction Are you passionate about...