senior operations manager jobs in Western Cape

Ascensos is an award-winning omnichannel contact centre dedicated to bringing a fresh approach to retail customer care. We believe that all customers deserve an exceptional customer experience. And that's what we deliver. We help brands, and their customers stay in love. Whether it's clients or colleagues, delivering with a personal touch is truly important to us. We work with a diverse range of...

Key Points. Salary and benefits – Salary Negotiable (Dependant on Experience) plus medical aid & pension Location – Waterfront Cape Town. Working Pattern – 40 Hours per week – 24/7 Rotation Contract Type – Permanen/t Why work for Foundever?Are you an experienced Contact Centre Senior Operations Manager? We are looking for strong Leader to undertake the role of Senior Operations Manager for...

A global Business Process Management leader is seeking a General Manager – Operations for their Corporate Travel division in Cape Town. This role involves overseeing daily operations, leading teams, and managing client relationships. The ideal candidate will have at least 5 years of senior managerial experience, preferably in corporate travel, with strong leadership and decision-making skills....

Salary and benefits – Salary Negotiable (Dependant on Experience) plus medical aid & pension Location – Waterfront Cape Town. Contract Type – Permanen/t Why work for Foundever? Are you an experienced Contact Centre Senior Operations Manager? We are looking for a strong Leader to undertake the role of Senior Operations Manager for our site in Cape Town . At Foundever, you will find our...

Key Points Salary Negotiable (Dependent on Experience) plus medical aid & pension. Location Waterfront Cape Town. Working Pattern 40 Hours per week – 24/7 Rotation. Contract Type Permanen/t. Why work for Foundever? Are you an experienced Contact Centre Senior Operations Manager? We are looking for a strong leader to undertake the role of Senior Operations Manager for our site in Cape...

Hospitality Hire is recruiting on behalf of our client, a 4-star hotel in Cape Town, we are recruiting a highly experienced Hotel Duty Manager to join a senior operational leadership team. This is a key management role for a confident hospitality professional capable of overseeing all hotel departments, working closely with the General Manager and Deputy General Manager, and acting as the first...

Join our high-performing team and lead the way in driving operational excellence and sales success! We're looking for an experienced Senior Operations Manager to oversee and optimize our BPO and sales delivery teams in the Outbound Telco space. You'll be responsible for delivering revenue growth, improving efficiency, and ensuring outstanding client service – all while leading and developing a...

Job Description Senior Operations Manager to lead our operations. This role is pivotal in driving service excellence, operational efficiency, and client satisfaction across diverse business process outsourcing functions. The successful candidate will be a strategic leader with proven experience in scaling teams, optimizing processes, and fostering a culture of accountability and...

What We're Looking For:The Sr Manager, Learning Operations will be accountable to achieving growth and profitability targets set out for the production and presentation teams within Executive Education Learning and forecasting the requirements based on desired business objectives. The role is responsible for improving the performance, productivity, efficiency and profitability of specific teams...

Lead Capital Group is a forward-thinking international sales and marketing company with our head offices based in Cape Town. We specialize in driving targeted leads to our global clients’ online platforms, and ultimately to our highly successful and competitive call centers. This position would be responsible for leading the Outbound, Inbound, Customer Service and Back Office Services, by...

Senior Operations Manager At TTEC, we're all about the Human Experience. Elevated. As a Call Center Senior Operations Manager in Cape Town, South Africa you'll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.What You'll be Doing Do you have a passion for leading, mentoring and coaching?...

Job Purpose: To lead and oversee the operational delivery of financial services campaigns within CALLLFORCE BPO. The Senior Operations Manager will be responsible for driving business performance, compliance, client satisfaction, and operational efficiency across multiple functions and teams handling regulated services. Key Responsibilities: ? Strategic Leadership - Own end-to-end delivery of...

Senior Operations Manager - BPO / Contact CentreRole OverviewWe are seeking an experienced Senior Operations Manager to lead and optimise large-scale contact centre operations within a high-performance BPO environment. This role carries full accountability for operational delivery, client SLAs, people performance, cost control, compliance, and continuous improvement across multiple campaigns and...

Minimum requirements: - Matric (Grade 12) certificate - Degree in Supply Chain Management, Operations Management, or a related field - Minimum of 5 years experience in planning and operations leadership roles - Proven experience in managing operational teams - Strong leadership, organisational, problem-solving and analytical skills - Excellent communication and reporting abilities Key...

Key Duties: - Manage overall finance operations and administrative functions. - Lead the financial team to achieve organizational goals. - Present monthly financial performance at management meetings. - Evaluate and oversee annual budgets and forecasts. Requirements: , 32000,

ABOUT US At Totalstay, we're not just managing properties; we're setting trends in the hospitality industry! Celebrating a decade of excellence with Totalstay, we've redefined the guest experience and positioned ourselves at the forefront of the aparthotel sector. As our CEO passionately states, “We're not here to follow trends; we're here to set them.” We're looking for a dynamic and...

Minimum requirements: - Matric (Grade 12) certificate - Degree in Supply Chain Management, Operations Management, or a related field - Minimum of 5 years experience in planning and operations leadership roles - Proven experience in managing operational teams - Strong leadership, organisational, problem-solving and analytical skills - Excellent communication and reporting abilities Key...

About UsWe are seeking a SeniorSupport Operations Manager to oversee and optimize operations across various departments, ensuring smooth workflows, excellent client experiences, and operational excellence. This is a high-impact role ideal for a strategic leader who thrives in a dynamic, tech-driven environment.Role purposeThe Senior Support Operations Manager is responsible for leading and...

Minimum requirements: - Matric (Grade 12) certificate - Degree in Supply Chain Management, Operations Management, or a related field - Minimum of 5 years experience in planning and operations leadership roles - Proven experience in managing operational teams - Strong leadership, organisational, problem-solving and analytical skills - Excellent communication and reporting abilities Key...

Minimum requirements: - Matric (Grade 12) certificate - Degree in Supply Chain Management, Operations Management, or a related field - Minimum of 5 years experience in planning and operations leadership roles - Proven experience in managing operational teams - Strong leadership, organisational, problem-solving and analytical skills - Excellent communication and reporting abilities Key...