senior operations manager jobs in Cape Town

Ascensos is an award-winning omnichannel contact centre dedicated to bringing a fresh approach to retail customer care. We believe that all customers deserve an exceptional customer experience. And that's what we deliver. We help brands, and their customers stay in love. Whether it's clients or colleagues, delivering with a personal touch is truly important to us. We work with a diverse range of...

A dynamic hiring firm in Cape Town seeks a Senior General Manager to oversee operations, financial performance, and client relations. The successful candidate will lead a team, drive profitability, and build strong client relationships. The role demands over 5 years of management experience, commercial acumen, and a results-oriented mindset. This is a senior-level role, essential for stabilizing...

Key Points. Salary and benefits – Salary Negotiable (Dependant on Experience) plus medical aid & pension Location – Waterfront Cape Town. Working Pattern – 40 Hours per week – 24/7 Rotation Contract Type – Permanen/t Why work for Foundever?Are you an experienced Contact Centre Senior Operations Manager? We are looking for strong Leader to undertake the role of Senior Operations Manager for...

A global Business Process Management leader is seeking a General Manager – Operations for their Corporate Travel division in Cape Town. This role involves overseeing daily operations, leading teams, and managing client relationships. The ideal candidate will have at least 5 years of senior managerial experience, preferably in corporate travel, with strong leadership and decision-making skills....

Salary and benefits – Salary Negotiable (Dependant on Experience) plus medical aid & pension Location – Waterfront Cape Town. Contract Type – Permanen/t Why work for Foundever? Are you an experienced Contact Centre Senior Operations Manager? We are looking for a strong Leader to undertake the role of Senior Operations Manager for our site in Cape Town . At Foundever, you will find our...

Key Points Salary Negotiable (Dependent on Experience) plus medical aid & pension. Location Waterfront Cape Town. Working Pattern 40 Hours per week – 24/7 Rotation. Contract Type Permanen/t. Why work for Foundever? Are you an experienced Contact Centre Senior Operations Manager? We are looking for a strong leader to undertake the role of Senior Operations Manager for our site in Cape...

Job Purpose: To lead and oversee the operational delivery of financial services campaigns within CALLLFORCE BPO. The Senior Operations Manager will be responsible for driving business performance, compliance, client satisfaction, and operational efficiency across multiple functions and teams handling regulated services. Key Responsibilities: ? Strategic Leadership - Own end-to-end delivery of...

What We're Looking For:The Sr Manager, Learning Operations will be accountable to achieving growth and profitability targets set out for the production and presentation teams within Executive Education Learning and forecasting the requirements based on desired business objectives. The role is responsible for improving the performance, productivity, efficiency and profitability of specific teams...

Senior Operations Manager At TTEC, we're all about the Human Experience. Elevated. As a Call Center Senior Operations Manager in Cape Town, South Africa you'll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.What You'll be Doing Do you have a passion for leading, mentoring and coaching?...

ABOUT US At Totalstay, we're not just managing properties; we're setting trends in the hospitality industry! Celebrating a decade of excellence with Totalstay, we've redefined the guest experience and positioned ourselves at the forefront of the aparthotel sector. As our CEO passionately states, “We're not here to follow trends; we're here to set them.” We're looking for a dynamic and...

Senior Sales & Operations Consultant Location: Cape Town (CPT) Salary: R25,000 CTC Overview An established services business is seeking a Senior Sales & Operations Consultant to manage client bookings from quotation through to successful service delivery. This role requires a highly organised individual who can balance client-facing responsibilities with operational coordination, ensuring...

What Were Looking For: Must-Have Skills & Qualifications: - 5+ years of experience in a NOC or IT MSP environment. - Deep knowledge of Windows Server (2012 R2 through 2022). - Mastery of Active Directory, DNS, DHCP, IIS, and PKI. - Comfortable with VMware vSphere 6.5+, Hyper-V, and SAN/NAS storage systems. - You understand VLANs, routing, and firewalls like a second language. - Proficiency in...

A global leader in customer experience solutions is seeking an Associate Director of Operations in Cape Town, South Africa. This role involves optimizing operations and leading teams to ensure industry-leading customer service. The ideal candidate should have a minimum of 5 years of experience in a senior Operations Manager role, strong communication and negotiation skills, and expertise in...

A luxury retail brand in Cape Town is looking for a Senior Stock Controller to manage stock inventory and ensure efficient operations. The role involves maintaining stock in optimal condition, managing deliveries, and enhancing client experiences. Candidates should possess excellent organizational skills and experience in retail environments. You will be part of a dynamic team, contributing to...

This role is suited to a highly organised tourism professional who thrives in a fast-paced, client-facing environment and is comfortable balancing consulting, operational coordination, and after-hours standby responsibilities. This is not a junior role - you need to be confident, accurate, and able to manage complex, multi-day bookings from start to finish. Key Responsibilities: - Capture,...

Job title: Senior Security Operations Engineer Reporting to: Engineering Team Lead Location: Cape Town ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY’S EE TARGETS WHAT WE DO Lula is an innovative and human-focused FinTech company on a mission to help small businesses optimise their cash flow. Our purpose is to help SMEs manage their businesses better, faster, and...

Job Description We have an amazing opportunity for a Senior Linux Operator in Cape Town! We require a candidate with: •Minimum 3-5 Years’ Linux/Open Source experience •Suitable B.Sc or Tech Degree •Familiar with the Redhat / CentOS Linux Operating System •Familiar with scripting in Perl, bash or similar •Previous exposure to any other Open Source technologies would be beneficial but is not...

Seeking an experienced Senior IT Technician to join our IT team and provide high-level technology support across the business. Key Performance Areas: - Provide advanced technical support for hardware, software, and network-related tickets within a 48-hour closure time. - Perform root cause analysis when troubleshooting. - Support enterprise-level applications and systems i.e. Power Apps,...

A leading customer experience company is seeking a Senior Operations Manager in Cape Town. The role involves achieving strategic goals, driving KPI performance, and fostering client relations. Ideal candidates will have over 5 years of experience in contact centre operations, exceptional leadership capabilities, and strong problem-solving skills. Benefits include a negotiable salary based on...

A leading contact center firm in Cape Town is looking for a Senior Operations Manager to enhance their operational performance and client satisfaction. The role requires exceptional leadership, a minimum of 5 years’ experience in contact center management, and the ability to drive KPI performance effectively. The successful candidate will be responsible for achieving service quality and...