Key Responsibilities Department Design & Leadership - Partner with leadership to build out the Finance & Customer Support department, including staffing, systems selection, and SOP development. - Design scalable workflows for billing, retention, missed collections, and client escalation handling. - Set up foundational reporting, KPIs, and feedback loops to track billing health and customer...
Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 13, 2026 SUMMARY - The main purpose of a Regional Sales Retention Manager role is to retain and grow existing customer relationships within a specific region, ensuring continued revenue, customer satisfaction, and long-term business loyalty. Job Related Requirements - Must have 3+ years' experience in a Sales...
Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : December 31, 2026 Responsibilities - We have an amazing opportunity for a Retention Specialist to be based in Umhlanga, Durban. Do you think you have what it takes to be our newest Purple Star? - The successful candidate will be responsible for managing SMS and Email campaigns tailored to both active and dormant users,...
Location- KZN Durban- On-site- Job Family- SALES AND SERVICES- Career Stream- CALL CENTRE (Service)- Leadership Pipeline- Manage Self: Technical- FAIS Affected- FAIS Affected - YesJob Purpose- To design and implement customer retention strategies to increase loyalty and retain business on short and long term insurance products.Responsibilities: - Analyse customer feedback, negotiate with...
Job Description: IT Sales & Retention Consultant Location: Westlands, NairobiHours: Full Time Company Overview Join a leading UK-based Managed Service Provider, renowned for its rapid growth and market leadership in IT Services, Managed Services, and VoIP/hosted telephony. This dynamic environment offers significant opportunities for career progression and professional development. Role...
We are seeking a Billing Specialist & Customer Service Retention Manager who will take end-to-end ownership of our billing operations, customer support functions, and client retention strategy. This is a foundational role, ideal for a self-starter ready to build and co-design the Finance and Customer Support department — including systems, processes, people, and policies — from the ground up. You...
Company Description iKhokha is a place where chance takers become change makers. At iKhokha, we're made to make it. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. As one of the fastest growing Fintech's in Africa we've built a team of global change-makers who want to make an impact. If you believe that you are made to make it, be a chance-taker and help us...
We have the PERFECT job for you. Are you ready to develop skills that will last you a life time? Keep Reading. As a Retention consultant you will be the voice of our fortune thousands clients. Responsibilities: - Growing current clients portfolio - Identifying cross selling opportunities and provide leads - Delivering excellent clients service - Servicing of dedicated clients - Proccesing of...
Rewardsco is more than a workplace – it’s a Community where you can thrive, grow and be rewarded for your contributions. Enjoy bankable commission, comprehensive benefits, a vibrant, supportive working environment and career development opportunities when you Walk the Rewardsco Way! Your Duties: - Meet and smash your monthly sales goals - Serve your customers with pride and excellence - Take...
The Sales Manager will play a pivotal role in driving revenue growth through strong leadership, disciplined sales operations, and strategic insight. This role bridges sales execution with executive strategy, providing critical market intelligence and structured client feedback to inform business direction. Key Responsibilities - Lead, coach, and develop the sales team to achieve targets -...
Dual Role: Top Producer | Regional Business Builder For Elite Performers ready to scale beyond commission. This is not a traditional management role. This is a leadership + income-scaling opportunity for high-performing real estate professionals who want ownership thinking, influence, and uncapped upside without sacrificing their personal sales pipeline. At Northpoint Realty Group, you will...
Job description Centre Manager The successful incumbent will be responsible for overseeing the day-to-day operations and overall management of a mixed-use Centre located in Wyebank (Durban) in the KZN province. The primary objective of this role is to ensure the smooth functioning of the Centre, drive business growth, and enhance the overall customer and tenant experience. This position...
Key Responsibilities - Actively prospect and secure new business within the Pietermaritzburg and surrounding areas - Achieve and exceed monthly and annual sales targets - Build and manage a healthy sales pipeline with accurate forecasting - Conduct client needs analysis and present tailored office automation and IT solutions - Cross-sell and upsell products and services to new and existing...
Minimum Requirements: - Degree or diploma in Business, Marketing, Logistics, Operations Management or related field - Minimum 5 to 10 years experience in sales and marketing within the chemical, industrial or commodities sector - Proven experience selling products such as soda ash, fertilisers, ammonium sulphate, sodium sulphate, sodium carbonate, minerals, ores or grains - Strong understanding...
Commercial Underwriter Join a Leading Short-Term Insurance Specialist with a Strong Broker Network Durban | R30 000 R35 000 About Our Client Our client is a specialist in short-term insurance with a strong focus on commercial lines. They pride themselves on service excellence, robust compliance, and long-term broker and client relationships. Youll join a supportive, values-driven team with a...
The Security Engineer is responsible for ensuring robust cybersecurity operations through proactive threat detection, effective incident response, and comprehensive risk management. This role works closely with IT and Security teams to identify vulnerabilities, implement security best practices, and protect organisational and client assets. The role requires hands-on experience with leading...
This role requires a strategic thinker with exceptional stakeholder management, problem-solving skills, and the ability to deliver results in a fast-paced environment. Key Responsibilities - Achieve sales targets and strategic account objectives within the public sector portfolio - Develop and maintain strong relationships with key decision-makers and stakeholders - Identify and generate new...
Location: KZN, Midlands The Contracts Manager is responsible for overseeing operational sites, effective day-to-day management of site-based operations, quality, safety, and client satisfaction, of TES employees on site which is in line with the client Service Level Agreements. Role Responsibilities: Operational Management: - Ensure the completion of all assessments, checks and verification...
Job functions - Building and maintaining relationships with clients/customers - Conducting business reviews to ensure clients are satisfied with their products and services - Alerting the sales team to opportunities for further sales within key clients - Informing customers of new product offerings - Attending meetings with clients to build relationships with existing accounts - Achieving client...
Join our high-performing team and lead the way in driving operational excellence and sales success! We’re looking for an experienced Senior Operations Manager to oversee and optimize our BPO and sales delivery teams in the Outbound Telco space. You’ll be responsible for delivering revenue growth, improving efficiency, and ensuring outstanding client service – all while leading and developing a...