POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail,...
We're hiring a full-time Real Estate Cold Caller to help us connect with potential leads.All applicants must have a minimum of 1 year of experience in Real Estate. You must speak very fluent English with a neutral accent, and have a strong and stable internet connection. This is a remote position that requires excellent communication skills, reliability, and a positive attitude. What You'll Be...
We are looking for a motivated Intern Real Estate Agent to join our Midrand team. This is a commission-based role ideal for someone with sales experience and a desire to build a career in real estate. Requirements: - Matric (Grade 12) - Previous sales experience - Own smartphone, laptop, and car (or reliable access) - Home Wi-fi connection - Self-motivated, target-driven, and eager to learn -...
Company Description WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged...
Overview: In a call center, the responsibility for real-time and/or intraday management of resources to ensure the correct number of agents at the right times are in their seats to answer an accurately forecasted volume of incoming calls at the desired service level. This role supports the mechanisms to improve our contact center performance and client objectives. This role will also involve...
Job Description The Real-Time Analyst is responsible for monitoring, analyzing, and reporting on real-time contact center performance to ensure optimal staffing and service levels. This role supports operational efficiency by managing intraday schedules, tracking adherence, and providing actionable insights to maintain client and business KPIs. Requirements - Matric (Grade 12) required;...
Key performance areas: - Monitor phone queues, email queues and service levels on a real-time basis to identify situations where additional resources may be needed to maintain service levels. - Consult with call centre management to determine best course of action to fill resource needs/maintain service levels. - Maintain consistent communication with the Client's Forecasting & Planning Team to...
Empowering Africa’s tomorrow, together one story at a time.- With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryThe purpose of the Real-Time Analyst (RTA) role...
Who are we?Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred on our delivery of Insurance Good and...
Duties and Responsibilities Job purpose: - Responsible for resource planning and capacity management of available resources to ensure the correct number of agents at the right times are in their seats to answer an accurately forecasted volume of calls at the desired service level. - Plans, directs, supervises, and evaluates forecasting and scheduling workflow. - Generates/reviews schedules...
Job Description:BankservAfrica form part of the South African National Payments System and are a trusted partner of the financial industry, including banking institutions, and therefore require that employees adhere to unwavering standards of honesty and transparency in performing their duties. PURPOSE This role forms part of the RPP Business Support Team reporting into the Head of Real Time...
The role: The Call Centre Real Time /Workforce Analyst will monitor real time inbound call traffic to ensure optimum efficiencies and will work to ensure acceptable service levels, abandon rates, and active rates. This position is also responsible for intraday analysis of call flow together with monitoring and adjusting staff resources to meet call volume demands and sales performance goals. On...
An Dynamic Real Estate Company is seeking a professional and well-presented Receptionist with Facilities Management (FM) Administrative Support experience to join their real estate office. The role is responsible for front-desk reception duties while providing administrative support to the Facilities/Property Management team to ensure smooth daily operations of managed properties. SKILLS AND...
We are seeking a reliable and skilled Experienced Handyman to support our real estate and property management operations. The successful candidate will be responsible for general maintenance, repairs, and upkeep across managed properties, ensuring properties are safe, functional, and well-presented at all times. Responsible for the maintenance of a building. Completing preventive maintenance,...
The role: The Call Centre Real Time /Workforce Analyst will monitor real time inbound call traffic to ensure optimum efficiencies and will work to ensure acceptable service levels, abandon rates, and active rates. This position is also responsible for intraday analysis of call flow together with monitoring and adjusting staff resources to meet call volume demands and sales performance goals. On...
We are looking for a motivated Full-Time Real Estate Agent to join our growing team in Midrand. The role involves sourcing properties, marketing listings, conducting viewings, and closing sales and rentals. Requirements: - PPRA registered (or in progress) with valid FFC - Own car and valid driver's licence - Wifi home connection - Strong sales, communication, and negotiation skills -...
A dynamic Real Estate Company is seeking a Property Services Manager that will be managing the maintenance of building services, all mechanical, electrical, structural, and civil aspects of each asset within the official investment strategy of each asset and the financial reporting thereof including but not limited to budgeting. Durban regional Office (Umhlanga): Location Building Management -...
A dynamic Real Estate Company is seeking to manage a centre by optimising all trading opportunities, including lease agreements, and ensuring that the portfolio financial performance remains sound and optimising the building's income stream by establishing and maintaining mutually beneficial relationships with local authorities, tenants, general public and public bodies, managing and control...
A well established dymanic Real Estate Company is recruiting a Property Manager to effectively manage Units on Birbeck in Kimberley for the Bloemfontein region.. The successful candidate will be responsible for the full operational, financial, and compliance management of student accommodation properties, ensuring high occupancy, tenant satisfaction, and asset value protection. Key...
A dynamic Real Estate Comapny is seeking a Risk and Compliance Manager that will be responsible for identifying, assessing, managing, and monitoring regulatory, operational, financial, and reputational risks across the real estate portfolio. This role ensures full compliance with industry legislation, regulatory frameworks, internal policies, and governance standards while supporting business...