The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor inbound and outbound call and emails responses to assess associates demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating and implementing call center...
General Role Description: The UAT (User Acceptance Testing) Tester plays a crucial role in the software development lifecycle, ensuring that the final product meets both the business requirements and the end-users' needs before it is released to the market. Working within the Quality Assurance (QA) team, the UAT Tester collaborates closely with business analysts, developers, and project managers...
Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, service delivery, sales performance, and contact centre leadership. This is a multi-role opportunity spanning operations management, team leadership, quality assurance, training, workforce management (WFM),...
Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 22, 2026 KEY PERFORMANCE AREA - Help to develop a culture of patient centred, data driven care, with high reliability of clinical processes. - Promote on-going proactive reduction of safety risks to patients in the design and redesign of organizational processes, functions and services using quality and...
Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 13, 2026 Job Description - Do you enjoy studying the finer details of a product? Are you passionate about supporting the customer experience? Does this sound like you? - We are currently looking for a Quality Technologist to join our team at Mr Price. The objective of the role of a Quality Technologist is to...
Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : March 31, 2026 Role & Responsibilities: - - Collaborating with other teams to ensure successful delivery of products. - Participate in security reviews with the team helping to identify problem areas. - Assist in finding solutions to the identified problems. - Participate in preparing, reviewing, and completing project...
MagicOrange is a globally recognized leader in the IT Financial Management Software market, as acknowledged by Gartner. With customers and a strong presence on four continents, we are a Software as a Service (SaaS) provider in a high growth phase. Our mission is to empower individuals and organizations, making them more valuable through our innovative software solutions. Location: Durban –...
Division:CMM Department:Production- Manufacturing Employment Type:Permanent Job Purpose:Coordinates and controls production activities under the supervision of the Manufacturing Manager and Head of Production. Implements the production plan and targets according to cGMP, while maintaining the highest level of Quality, Safety and Productivity. Upholds and maintains all legislative requirements...
Do you enjoy working in an environment that is driven by targets and has a strong focus on customer experience? Mrp money is looking for a self -motivated, passionate Collections Team Leader to join their fast-paced team. The Team Leader will be responsible for leading a team of associates to minimise bad debt write off. The key focus of this role will include motivating associates to achieve...
An experienced Team Leader is required to manage and guide a team of debt removal agents to reach required sales targets. Do you have proven coaching skills and an awesome sales background? If so, this could be the position for you. What you’ll do- Leading and managing a team of Debt removal sales agents- Performance Management, coaching and developing team.- Drive staff to achieve required...
About the Role As a Senior Quality Engineer, you will be responsible for leading the development and execution of performance and automation testing solutions. You will work with management to apply automation strategy and to plan and execute effective and efficient performance and automation testing to accomplish on-time and efficient delivery of high-quality software products and/or data. This...
"At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work." We're a market leader in Retail software environments, supporting single—or multi-branch operations for a broad range of...
Delivering, maintaining, and optimizing infrastructures, databases, and middleware capabilities Design & Implement CI/CD solutions using most appropriate approved patterns. Gather & Analyse User/Business System Requirements Ensure the Solution is Functionally Complete, Compatible with existing/other technology/frameworks. Design & Implement CI/CD solutions for single and multi-tier...
Company Description: WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged...
Job Advert Summary:Recruitment Advert: Head of Product Quality Assurance (Head Office - Boxer Superstores)Reference: HOD Product Quality AssuranceLocation: Durban Head OfficeBoxer Superstores, one of South Africa’s fastest-growing retailers, is seeking an accomplished and technically strong Head of Product Quality Assurance (PQA) to lead our food safety, product quality, and technical compliance...
- Maintain a friendly and organised customer service environment and ensure that client queries are handled accurately in a professional manner and that you are presentable at all times. - Assist with technical support provided by the department, both telephonic and at the counter. - Responsible for the mechanical and electronic testing and repair of all products. - Ensure that all equipment...
Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : March 31, 2026 As an Engineer, you’ll support HID’s success by: - Collaborating with other teams to ensure successful delivery of products. - Participate in security reviews with the team helping to identify problem areas. - Assist in finding solutions to the identified problems. - Participate in preparing, reviewing, and...
Job description: General Role Description: The UAT (User Acceptance Testing) Tester plays a crucial role in the software development lifecycle, ensuring that the final product meets both the business requirements and the end-users' needs before it is released to the market. Working within the Quality Assurance (QA) team, the UAT Tester collaborates closely with business analysts, developers,...
"At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work." Klipboard provides specialist software, services and support to deliver fully integrated trading and business management...
The Co-Ordinator will support the Style Studio department by ensuring the smooth operation of all administrative and sample preparation facilities related to products and images within the studio. They will closely collaborate with the Studio Lead, Stylists, Photographers, and Retouchers, reporting to the Traffic Lead to assist in their administrative tasks.Sources missing or required products...