An established CMT factory in the South Coast of Durban is seeking a Quality Assurer / Quality Controller Minimum Requirements - Matric - essential - Ability to read, write & count - Good understanding and communication of English - Attention to Detail Key Competencies- A Quality personnel has to maintain a right Quality Management System to ensure quality of product;- Ensure that...
The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor inbound and outbound call and emails responses to assess associates demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating and implementing call center...
Responsibilities: - Regular visits to external CMT factories along with the in-house factory - monitor the quality at each production stage and report on defect findings. - Inspecting, Measuring and Submitting documentation for FF, PPS, and BPS samples - Checking PP markers before production for each style with the Cutting room Manager. - All round quality control for all styles whilst following...
Provides a "hands-on" service in controlling deliverable documentation in Manufacturing/Production. Application Instructions:Duties and Responsibilities:Manage Documentation: Oversee the intake, handling, and storage of documentation. Document Control: Develop and implement processes for document control, ensuring all documentation meets formal requirements and standards. Review and Update:...
The role: The Quality Assurance agent is required to ensure call quality, adherences to sales conduct and provide feedback to team leaders, managers, and trainers to enhance the performance of the sales agents. This is specific to the monitoring of all calls, whether sale or non-sale, with the intent of providing feedback to stakeholders on the compliance of sales requirements to minimise...
General Role Description: The UAT (User Acceptance Testing) Tester plays a crucial role in the software development lifecycle, ensuring that the final product meets both the business requirements and the end-users' needs before it is released to the market. Working within the Quality Assurance (QA) team, the UAT Tester collaborates closely with business analysts, developers, and project managers...
About the Role A leading BPO organisation is seeking an experienced and strategic Head of Talent to lead all aspects of talent acquisition, learning & development, and talent management across the business. This is a senior, hands-on leadership role responsible for shaping and delivering end-to-end Recruitment and Training strategies that support high-volume operations, leadership pipelines,...
Key Responsibilities: - Supervise and coordinate daily production and changeovers - Ensure machines, tooling, and processes run efficiently from shift start - Monitor output, quality, downtime, and production targets - Troubleshoot production and equipment issues - Maintain quality standards with QA and Engineering teams - Manage raw materials, stock counts, and waste...
My client, a leading and well-known company based in Cornubia, Durban requires a competent Customer Service Specialist with experience in the Printing or Agency Industry. We are seeking a proactive and detail-oriented Customer Service Representative to provide efficient administrative and client support to the Accounts Executive and production teams. The ideal candidate will understand customer...
Key Responsibilities : Technology availability, stability, and incident management - Ensure high availability of all production systems supporting operations (voice, CRM, diallers, WFM, QA tools, reporting, connectivity) - Own incident management end-to-end: triage, escalation, resolution, RCA, and preventative actions. - Maintain a live operational risk register for IT and communicate exposure...
ENVIRONMENT: PROVIDE exceptional technical customer support as the next Systems Engineer sought by a Customer Experience Tech Specialist to join its team. Your role will include Linux Server Administration, VICIdial support and configuration, Genesys Cloud CX implementation and support & Qcontact implementation and support. Applicants must have Matric/Grade 12, an IT Diploma and Certifications...
Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, service delivery, sales performance, and contact centre leadership. This is a multi-role opportunity spanning operations management, team leadership, quality assurance, training, workforce management (WFM),...
General Role Description: The UAT (User Acceptance Testing) Tester plays a crucial role in the software development lifecycle, ensuring that the final product meets both the business requirements and the end-users' needs before it is released to the market. Working within the Quality Assurance (QA) team, the UAT Tester collaborates closely with business analysts, developers, and project managers...
Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 06, 2026 Job Advert Summary - Guided by its purpose to provide products for patients to alleviate pain and suffering and improve their quality of life, NBI’s vision is to be the leading African manufacturer and supplier of quality therapeutic proteins and diagnostic products. - National Bioproducts Institute NPC...
Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 22, 2026 KEY PERFORMANCE AREA - Help to develop a culture of patient centred, data driven care, with high reliability of clinical processes. - Promote on-going proactive reduction of safety risks to patients in the design and redesign of organizational processes, functions and services using quality and...
Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 26, 2026 Job Description We Want You: - Our Team is growing, and we need a DevOps Lead to join us in our Johannesburg office. - In this role, you’ll guide a talented Team of engineers, drive smarter automation across the business, and shape key architectural decisions that keep our software landscape future...
Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : March 31, 2026 Role & Responsibilities: - - Collaborating with other teams to ensure successful delivery of products. - Participate in security reviews with the team helping to identify problem areas. - Assist in finding solutions to the identified problems. - Participate in preparing, reviewing, and completing project...
The role: The Quality Assurance agent is required to ensure call quality, adherences to sales conduct and provide feedback to team leaders, managers, and trainers to enhance the performance of the sales agents. This is specific to the monitoring of all calls, whether sale or non-sale, with the intent of providing feedback to stakeholders on the compliance of sales requirements to minimise...
Job description: General Role Description: The UAT (User Acceptance Testing) Tester plays a crucial role in the software development lifecycle, ensuring that the final product meets both the business requirements and the end-users' needs before it is released to the market. Working within the Quality Assurance (QA) team, the UAT Tester collaborates closely with business analysts, developers,...
The role: The Quality Assurance agent is required to ensure call quality, adherences to sales conduct and provide feedback to team leaders, managers, and trainers to enhance the performance of the sales agents. This is specific to the monitoring of all calls, whether sale or non-sale, with the intent of providing feedback to stakeholders on the compliance of sales requirements to minimise...