itil process jobs in Ethekwini

A recruitment agency seeks a Senior Business Process Analyst in Durban. The role requires over 15 years of experience in designing and implementing business processes, with expertise in Lean Six Sigma and ITIL certifications. Responsibilities include defining process design criteria, facilitating sessions with process owners, and mapping/documenting processes to ensure alignment with best...

Key skills/attributes/position-specific competencies: - Strong written and verbal communication skills. - Good interpersonal skills and technical capabilities. - Excellent problem-solving and attention to detail. - Ability to multi-task in a deadline-driven environment and show initiative. - Strong organizational and resourceful capabilities. - High levels of attention to detail and resilience -...

Job title: Client Services Operations Manager Job Location: KwaZulu-Natal, Durban Deadline: January 02, 2026 Quick Recommended Links - Jobs by Location - Job by industries Your day at NTT DATA - The Client Services Operations Manager works closely with colleagues from all Services divisions to manage all aspects of service delivery into the various service delivery contracts within their...

JOB DESCRIPTION Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Client Services Operations...

To provide end user support across the organization’s desktop, network, telephony and application(s) environment. The candidate will maintain, analyze, troubleshoot and repair/replace/upgrade computer systems, hardware, software and computer peripherals, as well as serve as an escalation point to ensure tickets/incidents are resolved according to SLAs. The position requires excellent...

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Client Services Operations Manager works closely...

Job Title: Senior Windows Server / Systems Administrator Experience Required: 7+ years Role Overview We are seeking an experienced and highly skilled Windows Server / Systems Administrator to manage, maintain, and optimize enterprise Windows-based infrastructure. The ideal candidate will have strong hands‑on experience with Windows Server environments, Active Directory, virtualization, and...

Job Title: Technical I, IT Operations Job Description We’re Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and...

Intermediate Application Support Analyst Job Description Strong communicator with excellent interpersonal, organizational, and problem-solving abilities. Demonstrates attention to detail, initiative, and resilience in fast‑paced, deadline‑driven environments. Skilled in software development, Microsoft Office, and technical diagnostics, including log analysis and debugging. Customer‑focused,...

Key Responsibilities : Technology availability, stability, and incident management - Ensure high availability of all production systems supporting operations (voice, CRM, diallers, WFM, QA tools, reporting, connectivity) - Own incident management end-to-end: triage, escalation, resolution, RCA, and preventative actions. - Maintain a live operational risk register for IT and communicate exposure...

Developer DevOps Engineer The business is renowned as a world-class manufacturing environment that has been in existence for over a 100 years. The unique positioning as a Developer DevOps Engineer ensures collaborative partnerships internally, a deep insight into compliance and IT methodology processes, and the ability to offer our internal clients an extended warranty due to our vested...

Duration: 12 Month Contract Location: Durban Remuneration: R50 000 to R75 000 pm depending on experience JOB OVERVIEW This role is part of a Global Payroll Transformation Program and sits within the Global Payroll Center of Excellence (CoE) . The position is critical to driving payroll transformation across all markets, ensuring strong governance, standardized vendor services, and successful...

Key skills/attributes/position-specific competencies: - Strong written and verbal communication skills. - Good interpersonal skills and technical capabilities. - Excellent problem-solving and attention to detail. - Ability to multi-task in a deadline-driven environment and show initiative. - Strong organizational and resourceful capabilities. - High levels of attention to detail and resilience -...

We need for a highly motivated Senior Business Process Analyst with extensive experience in the planning, designing and implementation of business processes within Aspen Group Digital Technology (GDT). The resource will be critical for assisting Capability Leaders in addressing the business process / practices focus area of the framework used to guide the development and operationalization of the...

DevOps Operations Specialist A fantastic opportunity for a DevOps Operations Specialist to join a team of specialists developing the next generation of software systems for the business’s future driving machines. You will be required to be proactive and be able to provide new ideas for improvement of processes and have deep knowledge of Nagios or similar technologies as a monitoring...

Qualifications - Qualification in Information Technology or Information Systems - Certification and working knowledge of Enterprise Architecture methodologies (e.g. TOGAF, ITIL, COBIT, etc.) - Certified Required Experience: Leading and managing software development teams - Comprehensive understanding of majority software development methodologies including agile - Customer focused software...

About the job End-user Computing Analyst Employment Type: Full-time Job Description:We are seeking an experienced End-user Computing Analyst to join our Information Technology team. As an End-user Computing Analyst, you will be responsible for providing a managed service to clients, ensuring the operational continuity of their IT infrastructure and systems. Your primary objective will be to...

Overview The incumbent resource / contractor or Service Provider will be required to apply their expert knowledge in IT Asset Management to assist with establishing an IT asset management capability through compiling an IT Asset management framework and defining the required governance structures, policy, standards, processes (with related roles and responsibilities) required to effectively...

Job Description:We are currently seeking a highly skilled IT Executive to serve as a Platform Owner within our Information Technology division. As the Platform Owner, you will be responsible for creating roadmaps and continual improvement plans for our IT platform. This role entails providing subject matter expertise and ensuring the integrity and sustainability of the platform and its associated...

IT Asset Management Subject Matter Expert About the job IT Asset Management Subject Matter Expert Key purpose: The incumbent resource / contractor or Service Provider will be required to apply their expert knowledge in IT Asset Management to assist with establishing an IT asset management capability through compiling an IT Asset management framework and defining the required governance...