IT SUPPORT AGENT Based: EAST RAND Matric 2+ years in an IT support role or service desk role IT certifications (A+, N+, MCSA, or relevant certifications) Telecommunication or Networks background Solid understanding of networking principles including TCP/IP, DNS, and DHCP Experience in troubleshooting IT related issues such as network, server, e-mail, and connectivity issues Proficiency in...
**Join Our Team as a Customer IT Support Agent/Front Desk Support!** Are you passionate about providing exceptional customer service while diving into the dynamic world of IT support? We're seeking a talented individual to join our team as a Customer IT Support Agent/Front Desk Support. If you have at least 2 years of experience in a related field, along with a Diploma in IT and either an N+...
Description & SummaryAt PwC, our people in information technology operations focus on managing and maintaining the technology infrastructure and systems to provide smooth operations and efficient delivery of IT services. This includes monitoring network performance, troubleshooting issues, and implementing security measures. Those in IT support at PwC will focus on providing front-line...
Requirements - Matric (Grade 12) with a basic IT-related certification or coursework (CompTIA, A+, N+ or equivalent). - 0–6 months experience in an IT support or service desk environment (graduates welcome). - Good understanding of Microsoft Office and basic troubleshooting skills. - Excellent communication and interpersonal skills. - Strong problem-solving and analytical abilities. - Ability to...
Urgently looking for IT Service Desk Agents Requirements:Matric Certificate IT Qualification 3 - 5 Years in a similar role Experience working on JIRA System Excellent communication skills Salary: R11,000.00 - R13,000.00 per month Ability to commute/relocate: - Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (required) Education: - Diploma (preferred)
The IT Support Technician is responsible for providing technical assistance and support to end users, ensuring the smooth operation of computer systems, networks, and software. The role involves diagnosing hardware and software issues, resolving technical problems, and maintaining IT infrastructure to support business operations.Key ResponsibilitiesProvide first- and second-line technical support...
Purpose of RoleThe primary objective of the Customer Support Agent is to uphold exceptional service standards while ensuring high levels of customer satisfaction. This role requires a professional who is helpful, knowledgeable, and articulate when assisting customers with inquiries related to the company’s products, services, and technical support.The Customer Support Agent serves as a crucial...
Applicants must have the following requirements:Must have an equivalent tertiary IT qualification.Must have 2–4 years of experience in IT support with systems and network exposure.Must have experience in first- and second-line end-user support.Must have experience in desktop, endpoint, and user access administration (Active Directory exposure).Must have experience in network monitoring,...
Qualifications - Matric Requirements / Duties - Knowledge of UI/UX designs and website designs - IT knowledge
An established company with national footprint within the financial sector is seeking to hire a highly skilled Junior IT Support Technician to join their team. This is an excellent opportunity for an individual with strong technical skills to grow their career within a reputable organisation. Please note the formal education and experience required.Your: - Formal Education: - Relevant degree or...
Technical Support Provide first-line support for all IT helpdesk queries (onsite and remote). Troubleshoot and resolve hardware, software, account, and basic network issues. Install, configure, and maintain laptops, desktops, mobile devices, and peripherals. Support operating systems, business applications, productivity tools, and email platforms. Assist with user account setups, password resets,...
The IT Business Support Specialist plays a key role in delivering advanced technical assistance and ensuring a high standard of customer satisfaction. This role focuses on providing in-depth troubleshooting, supporting complex customer setups, and driving first-time resolution of support requests. The specialist will be responsible for handling escalated technical issues that require strong...
About the roleAssist with IT support, website updates, data analysis, and inverter system management. Gain hands-on experience in IT and technology operations. Responsibilities - Resolving IT support requests from employees. - Answering employee questions regarding computer systems. - Gathering and analyzing data to diagnose problems with computer systems. - Changing configurations, settings...
IT Support Engineer Location: Hatfield, Pretoria Type: Full-Time Salary: Market-Related (based on qualifications & experience) Our client is looking for a technically skilled, hands-on IT professional who can provide second-level support for toll systems, Linux/Oracle environments, databases, and networking infrastructure. They want someone who can maintain system uptime, troubleshoot complex...
Job & Company Description: As a Customer Support Agent, youll manage incoming customer interactions via calls, emails, and other channels. Youll provide accurate product information, process orders, and resolve Level 1 (L1) technical queries efficiently. This role is critical to ensuring customer satisfaction and operational excellence in a fast-paced environment. Education: - NQF Level 4 or...
SummaryThis role is ideal for a technically skilled and support-oriented individual who thrives in a fast-paced environment. The IT Support Technician will play a vital role in maintaining and enhancing IT equipment and operations for our client, ensuring smooth support delivery, and supporting users across the organisation. With a strong foundation in IT systems, hardware, and support services,...
A national company in Midrand is seeking a high-energy Junior IT Support Technician. Salary negotiable between R9,500 to R12,500 following interview and dependent on experience. Essential Requirements: Completed Matric Completed relevant tertiary IT qualification – beneficial Completed A+ / N+ - highly beneficial Own transport with a valid driver’s license – essential 2+ years’ experience...
Who are we? Miway is a direct financial services company. We are passionate about service excellence, convenience and offering our clients superior value products. Our Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella – all managed online. We are positive that with the right people on board, we will continue to...
About the roleThe IT Support Intern plays a vital role in ensuring the smooth operation of the organisations technology systems. The position provides hands-on experience across various IT functions while supporting staff with day-to-day technical needs. Key Responsibilities: First-line Support / Help Desk - Responding to user (staff) requests, troubleshooting hardware/software...
Location: Johannesburg Shift: Night Shift (15:00 - 00:00) Our international cruise line client is seeking an experienced 1st Line Support IT Technician to join their Johannesburg branch, supporting their international call centre during night shifts. Qualifications & Experience: - Matric - A+ and N+ certifications - Proven track record (two reference checks will be conducted upfront) Key...