The Support Agent is responsible for executing daily tasks assigned by the Support Department Manager within the customer service space, including General Reception, Incoming Communication, and Outgoing Communication. The role involves providing outstanding service and assistance to customers through effective communication and efficient problem-solving. The Support Agent is also expected to...
A market leading corporation in the IT Services industry seeks to employ a Frontline Sage Integration Support Agent to join their team. The ideal candidate will have a solid background in Sage Evolution 200, preferably having provided Sage support previously. This role provides frontline assistance to clients in the security industry, with the ability to guide clients through the functionalities...
Job category: Telecommunication and Mobile Systems Location: Randburg Contract: Permanent Remuneration: Market Related EE position: Yes Introduction Tracker requires the Services of an Installation Support Agent in the Operations Department; Based in Johannesburg. This position requires the candidates to support the existing organization of work and staff within the department as well as...
Overview Kazang – Micro Merchant Division Operations Technical Support Agent Role Summary: We are seeking an Operations Technical Support Agent to deliver second-line technical and specialised product support across key Kazang products and services. This role involves supporting customers, internal staff, and field agents while ensuring issues are resolved efficiently in line with defined...
As a Support Agent, you'll be the first point of contact for our clients and vendors. You'll provide 24/7 customer support to our clients by taking calls, chat requests, or tickets and handling resulting incidents or service requests applying standard operating procedures, in line with expectations of the role.. This role requires a friendly disposition, communication skills and ability to...
Role Summary We are seeking an Operations Technical Support Agent to deliver second-line technical and specialised product support across key Kazang products and services. This role involves supporting customers, internal staff, and field agents while ensuring issues are resolved efficiently in line with defined service levels. In addition to technical support, the role contributes to fraud...
A fintech company in Midrand, Johannesburg is seeking a Junior QSR Helpdesk Agent to provide exceptional support and technical assistance. The ideal candidate will troubleshoot issues, support clients, and contribute to the team's reputation for reliability. Required qualifications include a Grade 12 and A+ or N+ certification, along with strong communication skills. This position offers a unique...
Join our company and help drive innovation in the fields of mining, security, logistics, and beyond. We offer a range of exciting career opportunities in a fast-paced and supportive environment. Location: Gauteng | Fixed Term Contract employment offer Market Related Closing: 2025-11-21 Job Summary We're seeking a proactive, detail-oriented Sales Support Agent to join our team. The role...
We are seeking a highly organized and detail-orientated Assist Support Customer Agent to oversee and monitor daily reports, case management processes, customer escalations, and data accuracy across key departments and partner service providers. This role requires strong analytical capabilities, process ownership, and effective communication across teams to ensure operational excellence and...
A leading service provider is seeking an emergency assist agent in Pretoria, South Africa. The successful candidate will ensure royal service by managing all emergency cases related to motor accidents and roadside assistance. Responsibilities include creating cases, providing exceptional client service, and adapting to flexible hours. Candidates must have Matric and preferably some call center...
A leading technology services provider seeks a Junior Service Desk Agent to facilitate incident resolution and maintain customer satisfaction in Gauteng, South Africa. The role requires attention to detail and strong communication skills, with a focus on first-line resolutions. Candidates need a matric qualification and IT certifications. This is a contract position that involves shift work and...
A food service company in Johannesburg is looking for a dynamic Customer Service Agent to manage transactions, feedback, and customer relationships. The ideal candidate is customer-focused with strong communication skills and experience in call centres. Responsibilities include processing customer transactions, managing feedback, and maintaining relationships. A Grade 12 qualification is...
A leading food service company in Johannesburg is seeking a Contact Management Agent to join their Call Centre team. You will be the first point of contact for service and technical-related calls, ensuring prompt logging and effective feedback to customers. The role requires at least 3 years of call centre experience and strong communication skills in English. Join us for a chance to provide...
Purpose of RoleThe primary objective of the Customer Support Agent is to uphold exceptional service standards while ensuring high levels of customer satisfaction. This role requires a professional who is helpful, knowledgeable, and articulate when assisting customers with inquiries related to the company’s products, services, and technical support.The Customer Support Agent serves as a crucial...
Job & Company Description: As a Customer Support Agent, youll manage incoming customer interactions via calls, emails, and other channels. Youll provide accurate product information, process orders, and resolve Level 1 (L1) technical queries efficiently. This role is critical to ensuring customer satisfaction and operational excellence in a fast-paced environment. Education: - NQF Level 4 or...
Overview With teams operating across multiple countries, we celebrate diversity and value what makes each individual unique. Youll be part of a supportive, people-first environment that prioritises collaboration, well-being, and professional growth—giving you the tools to succeed and build a career with long-term opportunities. You will be working on-site from our Durban North Coast office, a...
A reputable staffing agency is seeking a Support Agent in Johannesburg. The successful candidate will be the first point of contact for clients and vendors, providing 24/7 customer support. This role requires strong communication skills, a friendly disposition, and the ability to efficiently resolve customer issues. Candidates must have a relevant degree and preferably 1-2 years' experience in...
Tracker requires the services of Installation Support Agents in the Scheduling division, based at the Head Office in Johannesburg. The candidates will be required to ensure Customer Service Standards are maintained, solve customer queries and work in a highly pressurized environment. We require diligent and hard-working individuals, who can be a part of a highly motivated team. - Marketing of...
Listing reference: track_ Listing status: Online Apply by: 16 September 2025 Position summary Job category: Customer Service Location: Randburg Contract: Fixed Term Contract Remuneration: Market Related EE position: No Introduction Tracker requires the services of x10 Installation Support Agents in the Scheduling division. The candidates will be required to ensure Customer Service...
Tracker is seeking an Installation Support Agent to join the Installation Support division at our Head Office. The successful candidate will be responsible for upholding exceptional customer service standards, resolving customer queries, and thriving in a fast-paced, high-pressure environment. We are looking for dedicated, hardworking individuals who can contribute to a dynamic and motivated...