IT Support Agent jobs in Cape Town

IT SUPPORT AGENT Based: EAST RAND - Matric - 2+ years in an IT support role or service desk role - IT certifications (A+, N+, MCSA, or relevant certifications) - Telecommunication or Networks background - Solid understanding of networking principles including TCP/IP, DNS, and DHCP - Experience in troubleshooting IT related issues such as network, server, e-mail, and connectivity issues -...

A leading IT services firm is seeking a motivated Junior Helpdesk Agent to join its team in Cape Town. This entry-level position serves as the initial point of contact for technical support, focusing on learning and development within a dynamic MSP environment. Candidates should have 1–2 years of IT support experience and a basic understanding of Microsoft 365 and Windows systems. The role offers...

Junior IT Helpdesk Agent required in Cape Town. This is an entry level IT support role ideal for someone starting their career in an MSP or service desk environment. You will be the first point of contact for users, handling everyday IT issues and learning structured troubleshooting in a real world support setting. You will work closely with senior support staff, resolving lower complexity...

Overview We are seeking a top-performing QA Review and Submissions Agent to join our Back Office team. This is not a simple administrative role as it requires an individual with an exceptional eye for detail, uncompromising accuracy, and the ability to manage high-stakes documentation under pressure. Our Back Office consists of two divisions: - Document Collection – obtaining client documents...

A technology-enabled business services company is seeking an IT Support Technician in Cape Town. This entry-level role involves providing Level 1-2 technical support to call centre agents and office staff, troubleshooting hardware, software, and network issues, and managing user accounts and call centre technologies. Candidates should have a Bachelor's degree or equivalent in IT, along with 1–2...

IT Support Technician (Call Centre / BPO Environment) San Fernando, PH Job Type Full-Time Pay Types Salary Position Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and...

About the job IT Hardware Support Consultant JOB DESCRIPTION Job Title: Hardware Support Consultant and IT Department: Hardware Department Main purpose of the Job: Responsible for installing and supporting Donkerhoek Data hardware, assists with maintenance and installations of computers, printers and networks and related software products to clients. Duties and Responsiblities: Hardware...

Key Responsibilities First-Line Support - Monitor and respond to incoming helpdesk tickets - Resolve common IT issues including: - Password resets and account lockouts - Microsoft 365 user issues (Outlook, Teams, OneDrive sync issues) - Basic workstation troubleshooting - Printer and peripheral support - Software installation and configuration Microsoft 365 Support - Assist with basic...

Position summary Job category: Customer Service Location: Cape Town Contract: Fixed Term Contract Remuneration: Market Related EE position: Yes Introduction Tracker requires the services of an Installation Support Agent in their Installation Logistics – Scheduling division. The candidates will be required to ensure Customer Service Standards are maintained, solve customer queries and work...

A leading outsourcing services provider is seeking an experienced Customer Support Agent in Cape Town. This role involves providing tailored customer support, guiding applicants through the visa application process, and managing inquiries efficiently. The ideal candidate must be fluent in English and possess strong communication skills, with prior experience in customer service or a call center....

Our client,.calculated as a well-established and fast-growing sports betting operator, is seeking an experienced Customer Support Agent to join their Cape Town team. This role is strictly for candidates with prior iGaming or sports betting experience. If you have not worked in an onlineгээр betting, casino, or regulated iGaming environment before, this role will not be a fit. The Role You will...

A leading travel technology company in Cape Town is seeking a Booking Agent to handle bookings and assist guests with queries. The ideal candidate will have a strong customer service background and exceptional communication skills. This position involves managing booking processes and providing excellent customer support in a fast-paced environment. Flexible hours are required, including weekends...

A global travel company located in Cape Town is seeking a Travel Operations Agent to join their Customer Support Team. This role involves resolving customer queries via phone and chat, ensuring high-quality service and accuracy in bookings. Candidates should have at least 2 years of travel industry experience and proficiency in GDS systems like Amadeus. The ideal candidate is detail-oriented and...

Helpdesk Agent (IT) job vacancy in Cape Town. An established and growing managed IT services provider is looking for a motivated and technically inclined Junior Helpdesk Agent to join its Cape Town–based team. This entry-level role serves as the first point of contact for clients, providing first-line technical support within an MSP environment. The position is well suited to an individual...

IT Support Technician (Call Centre / BPO Environment) Join MCI as an IT Support Technician in a fast‑paced call centre/BPO environment. We are a tech‑enabled business services company with a strong U.S. presence and a global footprint. Position Overview Provide Level 1–2 technical support to call centre agents and office staff (onsite and remote). You will troubleshoot and resolve hardware,...

PLEASE NOTE BEFORE APPLYING - This position is based in Cape Town - South Africa. - Temporary contract offered 3 - 6 months (no freelance contract or expatriation). - Minimum 2 years of experience in a similar position especially in customer service. - Fluent in written and spoken English mandatory. - Fluent in French could be an advantage. CAPAGO is a French provider of outsourcing services...

A leading recruitment agency seeks an IT SUPPORT AGENT based in East Rand. The role requires at least 2 years of experience in IT support, familiarity with networking principles, and proficiency in Microsoft 365 applications. Candidates must possess Matric and relevant IT certifications, along with excellent troubleshooting skills. The position involves working UK hours and offers a salary range...

Listing reference: track_001440 Listing status: Under Review Apply by: 13 August 2025 Position summary Job category: Customer Service Location: Cape Town Contract: Fixed Term Contract Remuneration: Market Related EE position: Yes Introduction Tracker requires the services of an Installation Support Agent in their Installation Logistics – Scheduling division. The candidates will be...

Helpdesk Agent (IT) (JB5809) Cape Town R15 000 to R18 000 a month (Negotiable depending on experience) Permanent An established and growing managed IT services provider is looking for a motivated and technically inclined Junior Helpdesk Agent to join its Cape Town-based team. This entry-level role serves as the first point of contact for clients, providing first-line technical support within...

The Regional Product Support Agent is responsible for assisting customers with technical challenges, application navigation, and product-related queries. While daily customer walk-ins and system log-ins will be facilitated and managed by the Regional Supervisors, the technical assistance function will remain centralised from the Johannesburg Head Office to ensure consistency, quality, and...