Support Agent jobs in Cape Town

A leading organisation is seeking a Technical Support Agent to join their Technical Support Department. The ideal candidate will have previous technical contact centre experience and the ability to troubleshoot technical issues efficiently while delivering excellent customer service. This role requires a proactive, adaptable, and results-oriented individual. ? Key Responsibilities - Manage...

Customer Support Agent Join a High-Growth Fintech Start-Up Powering Global Payments Claremont, Cape Town | R10 000 - R15 000 | Shift-Based (7am - 3pm, 3pm - 12am) About Our Client Our client is a dynamic South African fintech company providing secure and seamless online payment solutions across diverse industries such as e-commerce and iGaming. With a focus on innovation, speed, and simplicity,...

ABOUT THE ROLEWe are seeking a top-performing QA Review and Submissions Agent to join our Back Office team. This is not a simple administrative role as it requires an individual with an exceptional eye for detail, uncompromising accuracy, and the ability to manage high-stakes documentation under pressure.Our Back Office consists of two divisions:- Document Collection - obtaining client documents...

Who we are:Mama Money is a growth stage fintech startup working to help migrant workers in South Africa send money home. Since 2015 we have been providing reliable remittances, at a socially fair price, to those that need it most.Mama HQ is in beautiful Cape Town, South Africa. We are 131 people strong (and counting) from 19 countries across Africa, Asia, the UK, and Europe. Our culture is built...

Our client is a licensed iGaming and sports betting operator with an established presence in South Africa, operating a fully regulated online sportsbook and casino platform. With a strong focus on player protection, regulatory compliance, and service excellence, they are continuing to build out their customer support function in Cape Town. They are seeking a Customer Support Agent who...

Our client is recruiting for an experienced Dutch Speaking Customer Service Support Agent to join their remote team. The role as Customer Service Support Agent:Maintaining a positive, empathetic and professional attitude toward customers Responding promptly to customer inquiries Communicating with customers through various channels Acknowledging and resolving customer complaints Ensure...

Job Summary: As a Technical Support Agent, you will be responsible for providing exceptional voice and written support to students and faculty who contact us. You will serve as a primary point of contact for addressing inquiries, resolving issues, and providing guidance related to various technical queries. Responsibilities:Provide Technical Support- Offer timely and accurate assistance to...

If you are passionate about travel and customer service, we have the perfect opportunity for you! We are seeking a Pre Departure Support Agent to join our yachting division in Cape Town. At The Moorings and Sunsail, we plan and deliver fantastic yacht charters across the world. We have an abiding passion for sailing, taking yachting holidays to the next level across the most spectacular...

Are you a problem solver with a knack for technology? Join our team as a Tech Support Agent and assist customers with their IT issues. Responsibilities include troubleshooting software and hardware problems, providing timely solutions, and delivering exceptional customer service. Don't miss this chance to be part of a dynamic IT support team! Pay: From R94,42 per hour Expected hours: 40 per week

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail,...

Role Purpose: The Support Agent Team Leader oversees the day-to-day performance of the support team, ensuring exceptional customer service, efficient query resolution, and data-driven improvement of service delivery standards across operations. Key Responsibilities: - Team Leadership: Supervise, coach, and motivate support agents to achieve individual and team performance goals. - Customer...

POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) provider, trusted by clients worldwide to deliver tailored, high-quality solutions. With a strong focus on customer experience, innovation, and operational excellence, we are expanding our team and seeking motivated professionals to join us. As a Customer Service Agent – Payables Support, you will play a key role in assisting...

About us 1-grid is a leading web hosting company with a well-established customer base that is passionate about delivering top-quality hosting solutions to SMEs in South Africa. We're on a mission to grow businesses online with simple and reliable products, and we're looking for a ATS Agent to join our team and help us bring our vision to life. Job Purpose Be the first line of contact for Pro...

Company Overview: We are a leading company in the solar industry, committed to providing sustainable and innovative energy solutions to our customers. As we continue to expand, we are seeking a highly motivated and customer-oriented Support Agent to join our team. This role requires excellent communication skills, knowledge of CRM platforms such as Zoho and Pipedrive (or similar), and a passion...

Join Our A-Team: French-Speaking Customer Service Agents Wanted! Are you ready to add a dash of 'ooh la la' to your career? Look no further! We're on the hunt for lively and motivated French-speaking Customer Service Agents to join our Somerset-based contact center, nestled in the heart of the Helderberg Area. We're not just a company; we're a global family, and we want you to climb the ladder...

Minimum requirements: - Grade 12 essential - Tertiary qualification is advantageous - 3+ Years Experience in a Customer Supporting role within the Medical Industry - Knowledge of Consignment Stock - Orderwise and Surgicom system familiarity would be an advantage Consultant: Laury Starnes - Dante Personnel Centurion

SA - Western Cape, Northern SuburbsR 18 000 - R 24 000 Monthly Cost To CompanyRenown Medical Giant looking for an exceptional Customer Service Individual, to spear-head interactions and orders for their Western Cape OperationsMinimum requirements: Grade 12 essentialTertiary qualification is advantageous 3+ Years Experience in a Customer Supporting role within the Medical IndustryKnowledge of...

Customer Support - Deliver excellent customer service and resolve queries effectively using outstanding listening and soft skills. - Provide telephonic assistance with a focus on accuracy and customer satisfaction. - Respond to a range of inbound customer queries, offering appropriate and timely solutions. Accounting and Compliance - Advise customers on business accounting practices, including...

Passionate about the world of tech?What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?Join our team as a Lead Verification Support Agentfor a luxury brand and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First...

If you are passionate about travel and customer service, we have the perfect opportunity for you! We are seeking a German-speaking Pre Departure Support Agent to join our yachting division in Cape Town. At The Moorings and Sunsail, we plan and deliver fantastic yacht charters across the world. We have an abiding passion for sailing, taking yachting holidays to the next level across the most...