IT service desk manager jobs in Eastern Cape

Functieomschrijving The Service Desk Agent is a technical role within the Service Desk which reports into the Service Desk Team Leader. Daily responsibilities include responding to in-bounds, routine customer telephone inquiries regarding products, services, order status, and other general questions. Typically uses scripted dialogue and may escalate inquiry to product support, billing, sales or...

Overview Hire Resolve’s client is looking for an experienced IT Service Management Administrator to join their team. The ideal candidate will have a deep understanding of ITIL and experience in service delivery, incident, and problem management, change management, event management, request management, CMDB and continuous service improvement. Responsibilities: Administer and maintain the ITSM...

Recruiter: Work Africa Job Ref: Date posted: Thursday, December 18, 2025 Location: East London, South Africa SUMMARY: POSITION INFO: TELESALES DESK CLERK & CUSTOMER LIAISON / WILSONIA, EAST LONDON – This role is responsible for taking orders, customer liaison, account management, bills printing, and processing of orders. It will suit an applicant residing near Wilsonia. The start date for...

Availability: Part Time/Full Time We are looking for an enthusiastic and dedicated individual to join our team as a Desk Staff As a Desk Staff, you will be the first point of contact and will manage front desk operations including check ins, orientations, facility explanations, memberships/day passes, cleaning, etc.; will foster a fun and welcoming environment by providing the utmost customer...

Service Manager (SAP Powertrain Applications) required for a renowned automotive company Remote role Qualification and Experience - Bachelor’s degree in information technology, Business Management, or a related field. - 5+ years of experience in IT service management, preferably in a service manager or similar role. - Proven experience managing IT service providers and vendor relationships. -...

Job Description Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Collaboration Managed Services...

Customer Service Manager (CSM) Savage Money Mawson Lakes, Adelaide SA Financial Planning (Banking & Financial Services) Full time 60,000 to 80,000 per year Low application volume Customer Service Manager to Savage Money Smart investing needs smarter finance Location: Mawson Lakes, SA Type: Full-time Salary: 60,000 - 80,000 (renumeration based on experience) + super + commission About...

A leading technology services company in Gqeberha seeks a Security Managed Services Engineer (L3) to ensure the security and functionality of client infrastructures. The role involves resolving complex incidents, engaging with clients, and maintaining high SLA conditions. Candidates need a Bachelor's in IT/Computing and relevant certifications, alongside strong communication skills and managed...

About Hugo Hugo is a next-generation BPO built for today's work. With a global team of over 4,500 people, we specialize in high complexity, judgment led workflows where nuance matters and legacy playbooks break. Our teams deliver some of the world's most demanding digital operations, including AI and model evaluation, multimodal trust and safety, crisis and escalation workflows, and advanced...

Position description / overview: - A vacancy exists for a Medical Support Services Manager based in East London, and reporting to the Practice Manager. The successful candidate will be responsible for the overall management of the Support Department, encompassing patient bookings, reception, reporting, authorisations, porters, drivers, and Ultrasound Assistants at all branches (5). The...

Purpose of the Role To provide reliable first- and second-line IT support to end users, ensuring the availability, security, and optimal performance of desktop systems, network infrastructure, and IT assets across the organisation. Key Responsibilities - Provide technical support for desktops, laptops, printers, mobile devices, and peripherals via in-person, remote, and telephonic channels. -...

OUR HIRING PROCESS:- We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.- At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text...

IT Sales ConsultantAbout The Employer:A dynamic provider of excellence in Information Management Services, Office Automation and Printing.Purpose of the position:Require a Junior IT Consultant with C# to provide world-class software solutions to customers in Port Elizabeth and surrounding areas. You will promote and implement software solutions to medium sized customers. You must be sales driven...

IT Security Specialist Global Company is seeking an experienced IT Security Specialist to join their team. MAIN PURPOSE OF THE JOB: The main purpose of this role is to protect our Organization s IT systems and date from potential threats and breaches. This role is responsible for implementing and maintaining security measures to safeguard the Organization s digital assets and ensure the...

Functieomschrijving Do you want to work in a corporate culture where your skills and knowledge will be utilized to their fullest extent? Do you want to work with cutting edge technologies that are constantly evolving? We believe this Managed Services Engineer role is for you! Please apply! ​ As a Managed Services Engineer L1, you will be responsible for supporting the Data Centre...

ROLE OVERVIEW The Services Manager is responsible for managing service contracts, ensuring performance standards are met, and overseeing operational services across all soft and technical services. This role ensures the efficient and effective delivery of services, maintaining high standards of quality and compliance. The role will also ensure a focus on service performance against contracts, as...

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA As a Security Managed Services Engineer (L3) at NTT...

Purpose of the Role To provide reliable first- and second-line IT support to end users, ensuring the availability, security, and optimal performance of desktop systems, network infrastructure, and IT assets across the organisation. Key Responsibilities - Provide technical support for desktops, laptops, printers, mobile devices, and peripherals via in-person, remote, and telephonic channels. -...

Functieomschrijving Are you looking for a role that allows you to progress your career? Do you want to work in an environment where people love what they do, and are interested in making sure their jobs are done with care and precision? We are looking for a MS Telco Engineer L2. As a MS Telco Engineer L2, you will be responsible for providing a managed service to clients to ensure that their IT...

Functieomschrijving Are you looking for a way to make a difference in your career and that of your team? Do you want to work in an environment where people care about their careers, and where they take time out to help you with your development? We believe we're looking at the right person for this Managed Services Engineer role. As a Managed Services Engineer, you'll be responsible for...