Keen to become part of a truly global, collaborative team of professionals? Your journey begins here. ROLE DESCRIPTION Providing 1st line support to a globally distributed customer base via a variety of contact methods, including telephone, email and in person. The bulk of support is provided remotely using remote desktop tools and consists of logging incidents, service requests and resolving a...
The aim of the job of an IT Service Desk Specialist is to provide efficient technical support and assistance to end- users and clients. They aim to resolve IT-related issues promptly to ensure smooth and continuous business operations. MAIN TASKS AND RESPONSIBILITIES - Provide 1st line on-site and remote IT support to the organisation's end users - Provide after-hours IT support - Provide IT...
Ampath Laboratories 2025/12/05Centurion Job Reference Number: I Department: IT Infrastructure and Operations Business Unit: Industry: Pharmaceutical And Medical/Healthcare Job Type: Permanent Positions Available: 1 Salary: Market Related As an IT Service Desk Technician, you will be the first point of contact for colleagues who need support to keep their work flowing. Job...
IT Service Desk Support Officer City of Sydney Sydney, NSW Help Desk and IT Support (Information and Communication Technology) Government - Local (Government and Defence) Full-time Add expected salary to your profile for insights Caring for our city, creating a future for all Our people are passionate about their communities and connected to their teams. They’re motivated by our genuine...
Level 1 - IT Service Desk 2XM Recruit Welshpool, Perth, WA Help Desk & IT Support (Information & Communication Technology) Contract/Temp $38 - $40 p/h + Super IT Support Officer Level 1 Service Desk Support Full-time office/onsite role (no WFH) Location: Welshpool, WA Hourly Rate: $38 - $40 p/h + Super Casual Role—6-Month Estimated Duration—Possibility of Extension/Permanent Working...
What being part of the Sigma Family means for you:IT Service Desk Operative As the 1st Line IT Service Desk Operative, you will work with a diverse team of engineers to provide high-performance break/fix, desktop support, and IT administrative functions to the Sigma user community in both the UK and South Africa territories. This will be done through resolving allocated tickets following defined...
Job Summary:As an IT Service Desk Analyst, you will be the first point of contact for retail staff seeking technical support across multiple retail locations. You will provide first and second-line support, resolving technical issues, assisting with system outages, and ensuring that IT operations run smoothly to support the day-to-day business.Key Responsibilities:Incident Management: - Log,...
Synopsis- To extend 1st and 2nd level technical support to all internal stakeholders as well as customers facing problems related to hardware, software, AV, and networking.- Troubleshooting problems faced by the end-users of PCs, laptops, and mobile phones by identifying issues, analysing, and providing solutions- Develop and deploy solutions for all computer-related problems and take action to...
Requirements - Matric (Grade 12) with a basic IT-related certification or coursework (CompTIA, A+, N+ or equivalent). - 0–6 months experience in an IT support or service desk environment (graduates welcome). - Good understanding of Microsoft Office and basic troubleshooting skills. - Excellent communication and interpersonal skills. - Strong problem-solving and analytical abilities. - Ability to...
Job Spec: IT Engineer - Service Desk Support Job description As a member of our team, you'll have the opportunity to work with various technologies and provide exceptional service to our customers. The role will eventually become a Cape Town office-based (Century City) - for now, it will be remote. Only apply if you are looking for a long-term role/ team you can grow with and are happy to move...
Urgently looking for IT Service Desk Agents Requirements:Matric Certificate IT Qualification 3 - 5 Years in a similar role Experience working on JIRA System Excellent communication skills Salary: R11,000.00 - R13,000.00 per month Ability to commute/relocate: - Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (required) Education: - Diploma (preferred)
Are you ready to Kick start a career in IT?We have an exciting opportunity available as an IT Service Desk Agent.We are seeking deadline driven, goal orientated and motivated individuals to join our growing team who are dedicated to providing a euphoric customer experience.Your duties will include attending to all requests and resolving queries. You will conduct testing and troubleshooting where...
Amazon's IT Services Support is the first point of contact for technical support service requests. Our IT Support Technician spends their day fielding incoming support chats, calls and online requests on behalf of Amazon employees worldwide. Candidates who are successful will be required to work on a rotational schedule. This include weekend schedules. The successful IT Support Technician will...
SALARY k approx TCTC Monthly The IT Desk-Based Account Manager will be responsible for delivering against the sales plan for the Redsquid business. This includes managing and expanding a portfolio of desk-based accounts, generating new business opportunities, and converting leads into profitable wins. This is a fantastic opportunity for a motivated sales professional with IT and...
Service Desk Manager | Gauteng – (On-site) We're currently partnering with a well-established, ICT Solutions Company, who is looking to hire a Service Desk Manager to take full ownership of its Service Desk operation. This is a strategic, hands-on leadership role suited to someone who enjoys running a disciplined, ITIL-aligned Service Desk while still being closely involved in operational...
Our client is seeking an experienced and driven 24/7 Service Desk Manager to provide strategic leadership and operational oversight of our always-on Service Desk function. This role is accountable for service excellence, team performance, and continuous improvement across a multi-tier, 24x7 support environment. You will lead, mentor, and develop a high-performing Service Desk team while ensuring...
Job Description Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Service Desk...
The role of the Application Services Desk Manager encompasses many activities including (but not limited to): - Ensuring team productivity and performance is in line with agreed standards. - Ensuring service delivery to the relevant departmental unit through monitoring of applicable SLAs. - Ensuring effective workforce planning and adequate resource to meet the business requirements. - Leading...
JOB TITLE - SERVICE DESK MANAGER The Service Desk Manager/Lead is responsible for leading and managing the Service Desk. DUTIES AND RESPONSIBILITIES: - Team Leadership: Supervise and lead a team of service desk agents, providing guidance, support, and coaching. Foster professional development through training programs, mentoring, and performance evaluations. - Workforce Planning: Ensure...
Are you ready to embark on a rewarding and enriching internship experience, with a one-of-a kind company? Are you a dynamic and exceptional individual ready to learn and discover countless opportunities growing with a team of exceptional professionals? Then here an amazing opportunity for you to join the Belgotex Team Belgotex is Africa's leading carpet and artificial grass manufacturer. As a...