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IT Service Desk Engineer jobs in Soweto
Service Desk Manager | Gauteng – (On-site) We're currently partnering with a well-established, ICT Solutions Company, who is looking to hire a Service Desk Manager to take full ownership of its Service Desk operation. This is a strategic, hands-on leadership role suited to someone who enjoys running a disciplined, ITIL-aligned Service Desk while still being closely involved in operational...
Discovery – Group Information Services / Technology Services Talent Pool: Service Desk Agent (Junior) About Discovery Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment...
Urgently looking for IT Service Desk Agents Requirements:Matric Certificate IT Qualification 3 - 5 Years in a similar role Experience working on JIRA System Excellent communication skills Salary: R11,000.00 - R13,000.00 per month Ability to commute/relocate: - Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (required) Education: - Diploma (preferred)
IT Services Engineer | Sailpoint Doha Qatar Salary: Market Related Contract (37 months) Purpose of Position: Complement Recruitment are recruiting for a Sailpoint IT Services Engineer based in Doha Qatar, for a 37 month contract. Apply Directly for this Job by clicking here - https://bit.ly/3LkgmiK Minimum Requirements Qualifications And Skills - SailPoint Certified Identity IQ Engineer -...
JOBNUMBER iOCO03470- CONTRACT TYPE Contract- CONTRACT TYPE:OnSite The Role:Our Client is looking for a Service Desk Analystwho will be responsible for providing first line technical support and customer service. A broad understanding of technical procedures and infrastructure is required. Your role will be to handle customer interactions on daily support issues whilst maintaining the set SLA...
Description Key Performance Outputs The successful candidate will be reporting to the IT Service Quality and Change Manager and will be responsible for but not limited to the following: - Design and implement a standard IT service catalogue for ACSA IT. - Maintain the service catalogue comprising of all services provisioned. - Ensure standardised, efficient and effective services are collected...
Job Description Key Performance Outputs Responsibilities The successful candidate will be reporting to the IT Service Quality and Change Manager and will be responsible for but not limited to the following: - Design and implement a standard IT service catalogue for ACSA IT. - Maintain the service catalogue comprising of all services provisioned. - Ensure standardised, efficient and effective...
JOB TITLE - SERVICE DESK AGENT DUTIES AND RESPONSIBILITIES: - Incident Handling: Ticket Resolution: Receive, log, and categorize incidents and service requests. Troubleshooting: Diagnose and resolve technical issues or escalate them to the appropriate support groups.- Customer Interaction. User Support: Provide frontline support to end-users, addressing their technical issues or inquiries....
The Senior Service Desk Analysts are responsible for the day to day ‘business as usual’ operationalco-ordination of the team; must have excellent customer care and communication skills as you will be dealing with all levels of customers within company. Qualifications: - A relevant IT qualification (A+, N+, MCSE or a combination thereof). - Microsoft Office Specialist (MOS) Master 2010...
Job Description Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Service Desk...
Job Summary: We are looking for a skilled and reliable Tier 3 Technician to join our Service Desk team in Johannesburg. This role includes both remote support and occasional on-site visits to client locations. You will need your own reliable vehicle and a valid driver’s licence. Key Responsibilities: - Provide technical support on-site and remotely to resolve issues related to hardware,...
Location: Hybrid Employment Type: Full-Time Industry: Information Technology | IT Services | IT Operations About the Role WatersEdge Solutions is partnering with a technology-driven client to recruit an IT Service Delivery Manager responsible for ensuring the consistent and high-quality delivery of IT services. This role requires a proactive and detail-oriented professional to oversee service...
The IT Service Delivery Coordinator is responsible for ensuring the seamless delivery of IT services to internal and external customers. This role combines hands-on technical support with service coordination responsibilities to bridge the gap between service desk operations, technical support and service delivery management. The position is on site at our Randburg office. Key...
Overview Responsibilities: Customize the ITSM tool to align with organizational processes. Define and manage service-level agreements (SLAs). Engage with ITSM vendors and maintain vendor relationships. Implement and maintain change management processes, workflows, and required adjustments as needed. Work closely with the Change Coordinator to process Change Management tasks (., process RFCs)....
An experienced General Manager IT/OT Service Delivery is required to provide strategic direction, leadership, and planning for delivery of all information technology (IT) and operational technology (OT) operations and services in Johannesburg on a permanent basis. Minimum Requirements: - B Degree/B Tech/Advanced Diploma in Information Technology/Computer Science/Engineering/Business...
A leadingHR and Payroll company based in Sandton, is currently looking for a junior IT engineer. Duties: - Analyzing and interpreting the requests to ensure the classification, prioritization and escalation of the requests are correct. - Work closely with other teams to ensure the quick resolution of faults and the user and/or client are kept updated on the progress in relation to the...
Job Title: Senior Service Request Manager | Contract: 12 months - renewable | Domain: Banking We are looking for a Senior Service Request Manager to join our Global Markets project team. In this role, you will focus on managing continuous service request flow in an Agile/Kanban environment. You will be the interface between business stakeholders and delivery teams, managing demand, defining...
IT Systems Engineer (Tier 2) – Onsite A skilled IT Systems Engineer is sought to deliver onsite support and lead infrastructure implementations across client environments. This role blends hands-on troubleshooting with structured IT project execution and service management. Key Focus Areas: - Advanced desktop, server, and network support - Microsoft 365, Azure, and virtualization deployments -...
About the job Senior IT Operations Engineer Senior IT Operations Engineer Responsibilities: Design, administer, and maintain the companys IT infrastructure. Create and implement policies, procedures, and standards for IT operations and services. Keep up to date with rapid technological changes. Support the administration of a wide area and local network. Provide technical 2nd and 3rd level...
About Discovery Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate...