Service desk agent jobs in Soweto

A leading hospitality provider in Soweto is looking for a dedicated guest service professional to enhance guest experiences. You will welcome and assist guests, providing high-quality customer service and managing check-ins/outs and payments. Essential experience includes customer relations and a strong command of English, while familiarity with hospitality tools like Opera is desirable. This...

About the job Service Desk Agent Mandarin Speaking R30k/month Our client that specialises in IT Solutions is seeking a dedicated and experienced Service Desk Agent fluent in Mandarin to join their team. The ideal candidate will have 1-3 years of service desk experience, excellent people and communication skills, and be able to handle a range of responsibilities including catching, dispatching,...

A leading financial services group seeks an IT Service Desk Agent to provide technical support, assist users with hardware and software issues, and manage incidents in Johannesburg. The ideal candidate will hold a Bachelor's degree in Information Technology and possess strong computer literacy skills. Responsibilities include logging requests, troubleshooting, and maintaining effective...

Let's Write Africa's Story Together!Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.Job DescriptionnaIT Service Desk Agent provides first-line technical support to end-users, assisting with basic computer hardware, software, and application issues. The role focuses on logging, troubleshooting, and resolving common incidents and service requests, while...

A leading integrated workplace management provider in Johannesburg is seeking a Helpdesk Agent to deliver exceptional customer service. The role involves managing work orders efficiently, resolving client queries quickly, and ensuring compliance with company standards. This position is crucial for maintaining operational excellence and improving client satisfaction. Candidates with experience in...

Urgently looking for IT Service Desk Agents Requirements:Matric Certificate IT Qualification 3 - 5 Years in a similar role Experience working on JIRA System Excellent communication skills Salary: R11,000.00 - R13,000.00 per month Ability to commute/relocate: - Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (required) Education: - Diploma (preferred)

JOB TITLE - SERVICE DESK AGENT DUTIES AND RESPONSIBILITIES: - Incident Handling: Ticket Resolution: Receive, log, and categorize incidents and service requests. Troubleshooting: Diagnose and resolve technical issues or escalate them to the appropriate support groups.- Customer Interaction. User Support: Provide frontline support to end-users, addressing their technical issues or inquiries....

Job Description Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Service Desk...

Respond promptly to customer contacts via telephone and e-mail. Gather customer and technical information to help describe the nature of the request or incident. Update customer databases with service requests or incident details. Assign service requests to the appropriate technical support groups. Develop and maintain relationships with customers to ensure a positive customer...

Job Description: Respond to service requests and incidents reported via telephone, email, or ticketing system. Provide first-line technical support and troubleshooting for hardware, software, and network-related issues. Assist users with password resets, account unlocks, and basic application support. Accurately log and track all incidents and service requests in the ticketing system. Follow...

Job Title: Conversion Agent (All EU Languages) - South Africa (Locals Only) Location: South Africa Relocation: Not applicable, locals only Experience: Minimum 1 year as a Conversion Agent Language Requirements: All EU languages (local candidates ONLY) Job Description: Opportunity for experienced Conversion Agents in South Africa. Candidates must have at least 1 year of relevant experience and...

A national healthcare organization seeks a dedicated individual to provide customer-oriented service to both internal and external stakeholders. The incumbent will manage account administration, support on-site services, and oversee service desk operations. Candidates should have at least 2 years of office administration experience and a relevant qualification. The role is crucial for ensuring...

A leading recruitment agency is looking for a Customer Support representative based in Randburg. This role involves providing clerical and administrative support, managing the welcome desk, and ensuring excellent customer service. Ideal candidates should have at least 2 years of technical experience in customer service, possess basic computer skills, and be familiar with in-house systems. The...

Job Description General Responsibilities - Effectively utilises software applications and communication tools that are used to facilitate the booking, arrival, stay, billing and departure of residents and guests - Effectively works with processes and systems that enable guests to be comfortably accommodated to the highest standards of the hotel - Effectively utilises property management...

A leading recruitment agency in Johannesburg seeks a Service Delivery Manager to oversee incident resolution, manage staff and achieve Service Level Agreements. The ideal candidate should have 7 years of experience in service delivery management, advanced knowledge of Microsoft Office applications, and relevant certifications like Microsoft MCSE. Responsibilities include providing remote support,...

A leading financial service provider in Johannesburg is seeking a skilled IT Desktop Support professional to join their team. The ideal candidate will provide user support, resolve complex queries, and ensure high-quality service. With at least 2 years of service desk experience in a corporate environment, you will also manage internal clients and adhere to operational standards. This role offers...

Qualifications - In accordance with National Credit Act (NCA) candidates applying for this role will require a credit record check. - Diploma or Degree - 1 to 3 years relevant experience in support role - Additional Knowledge - Good understanding of the respective product and ability to structure deals within that environment (e.g Procurement and or Finance) - Strong communication skills (both...

A premium financial services organization is seeking an IT Service Desk Agent to provide first-line support to users in Johannesburg. The ideal candidate will log, troubleshoot, and resolve basic IT issues while ensuring efficient service delivery. A Bachelor of Commerce in Information Technology is a requirement. This role offers opportunities for learning and development in a collaborative...

About the job Service Desk Agent Italian Speaking Service Desk Agent Italian Speaking R25k - R30k/month Our client that specialises in IT Solutions is seeking a dedicated and experienced Service Desk Agent fluent in English andItalian to join their team. The ideal candidate will have 1-3 years of service desk experience, excellent people and communication skills, and be able to handle a range...

Let’s Write Africa’s Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. IT Service Desk Agent IT Service Desk Agent provides first-line technical support to end-users, assisting with basic computer hardware, software, and application issues. The role focuses on logging, troubleshooting, and resolving common incidents and service...