IT helpdesk agent jobs in Pretoria, Gauteng

The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely first call resolution. Support relates to customer internet connectivity issues (WAN and customer side), emails, routers, network related queries pertaining to various hardware (a wireless router or access point) and occasionally VOIP (Voice...

Are you passionate about technology and helping others? Join our dynamic team as an IT Helpdesk Technician! We’re looking for driven individuals who thrive in a fast-paced environment and love providing exceptional customer support. Key Responsibilities: Provide first-level support for hardware, software, and network issues Assist users with troubleshooting and resolving technical...

Our Client A Global tech firm is seeking a Senior Helpdesk Technician to join their team in Pretoria on a contract basis. They offer stability, growth, attractive rates and a great working environment. Job Summary The Senior Helpdesk Technician provides advanced technical support to end-users, ensuring efficient resolution of IT-related issues. This role involves mentoring junior technicians,...

Minimum Requirements: - Matric - Own reliable vehicle + Valid Driver’s Licence - Diploma in Information Technology / IT Management (advantageous) - Oracle background / experience - Database experience - Linux experience (RedHat, Debian or similar) - Networking experience - A+ and N+ qualification or equivalent experience - MS Word & Excel proficiency - Strong problem-solving and troubleshooting...

Job Summary The Senior Helpdesk Technician provides advanced technical support to end-users, ensuring efficient resolution of IT-related issues. This role involves mentoring junior technicians, managing escalated tickets and contributing to system improvement. Responsibilities - Serve as the primary escalation point for complex technical issues across hardware, software and network...

Minimum Requirements: Matric Own reliable vehicle Valid Driverâs Licence Diploma in Information Technology / IT Management (advantageous) Oracle background / experience Database experience Linux experience (RedHat, Debian or similar) Networking experience A and N qualification or equivalent experience MS Word & Excel proficiency Strong problem-solving and troubleshooting abilities Experience with...

Key Responsibilities - Infrastructure & Systems: Manage servers, endpoints, networks, and software; drive performance, uptime, backups, and DR. - Cybersecurity & Compliance: Implement firewalls, antivirus, and data-protection controls; conduct risk assessments and audits; ensure POPIA compliance. - Applications: Support practice management systems (e.g., LexisConvey, AJS, GhostPracticeor...

Position: IT Support Technician Location: Pretoria Reporting to: IT manager Is technology your soulmate? Do you speak fluent geek? Are you socially adept and inspired by problem-solving? Raise your hand if that’s you because we’re hiring! We are looking for a skilled IT Support Technician who prides themselves in ensuring that the group of companies have access to reliable hardware and...

5years- Actively seeks out IT trends that are in the market to keep relevant- Maintaining strong internal cross-departmental relationships- Prepare PC and system process documentation- Design, develop, implement, and maintain IT support helpdesk structure to deliver a reliable, high-performance SLA.- Ensure systems comply with industry standards and Corp policies- Maintain all mobile solutions...

Duties and responsibilitiesEnsure technology is accessible and equipped with current hardware and software- Troubleshoot and install hardware, software and network operating system- Troubleshoot and install mobile phones and tablets- Provide orientation to new users of existing technology- Train staff about potential uses of existing technology- Provide recommendations about accessing information...

Job Location : Pretoria, Gauteng, South AfricaApplication Deadline : February 22, 2026 Job Purpose - Responsible to the customers and process partners for the development and operation (e.g. innovation, product and requirements management, design, advanced development, test, quality assurance, documentation, maintenance, operation of the IT products and its respective services throughout the...

Do it with passion as... Inside Sales Agent [m|f|d] Soloplan is an international company that prides itself in being the market leader in transport management systems. Individually tailored to your skills, you will take on challenging and varied tasks in our administration department. Your tasks- Identifying potential leads- Scheduling meetings with leads and clients- Supporting and...

Wealthtec Call Centre Sales Agent- Brooklyn Pretoria- Permanent- Full Time- EE/AA, Non EE/AA Introduction Duties & Responsibilities .Handle inbound and outbound calls like a pro- quick,efficient and always on point- Follow dynamic communication scripts while adding your personal magic- Understand customer needs,provide tailored solution ,and close those deals- Upsell like a boss when...

Pretoria, ZA Hybrid (Remote And In Person)- Full-Time- Herotel Business- Job Openings- Channel Support Agent - Tier 2 Applications are invited for the Channel Support Agent - Tier 2** position. This position will have remote work flexibility, reporting to the Channel Support Team Leader PURPOSE OF THE ROLE:Key Performance Areas would include, but are not limited to: - Resolve all faults...

Who are we? At MiWay, our purpose is to enable people to live their way. We understand that life is not just about "things" but themeaning that those things bring to your life. We believe that technology and innovation have infinite possibilities whenit's inspired by humans by you.Therefore, we focus on our clients' needs; finding new ways to simplify their lives and how they do things.We give...

Purpose As a client facing Banker, internally referred to as Local Agent, you will act as coordinator for EIB financing activities and carry out EIB public sector loans/investments in the assigned countries in order to finance projects that support EU development and cooperation policies outside the European Union. You will take end-to-end responsibility for their identification, appraisal,...

Provincial Service Centre Technician -Data.FI South Africa Consultant Palladium implements the U.S.funded Data.FI award, a $180 million, 5-year global project serving as the U.S. Government’s primary mechanism for data, technology, and health information systems to support HIV activities across strategic PEPFAR countries. Data.FI accelerates data utilization, and strengthens health information...

Introduction- Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. Disclaimer- As an applicant, please verify the legitimacy of this job advert on...

Location: East Rand, Nelspruit, Durban, Western-Cape, Gauteng We are seeking a knowledgeable and energetic Discovery Tied Agent who is willing to go the extra mile to build his/her own client base. This role is ideal for someone with a positive attitude and who sees him or herself as an absolute go-getter with an unwavering drive to meet client needs. Role and Responsibilities: - Develop and...

An established company within the financial sector is seeking to hire a highly skilled and experienced Service Desk Lead to join their team. This is an excellent opportunity for an individual with excellent verbal and written communication skills to grow their career within a reputable organisation. Your: Education: - Matric - Relevant IT diploma or degree - Minimum of 5 years helpdesk...