IT Helpdesk Support jobs in Pretoria, Gauteng

Are you passionate about technology and helping others? Join our dynamic team as an IT Helpdesk Technician! We’re looking for driven individuals who thrive in a fast-paced environment and love providing exceptional customer support. Key Responsibilities: Provide first-level support for hardware, software, and network issues Assist users with troubleshooting and resolving technical...

Position: IT Support Technician Location: Pretoria Reporting to: IT manager Is technology your soulmate? Do you speak fluent geek? Are you socially adept and inspired by problem-solving? Raise your hand if that’s you because we’re hiring! We are looking for a skilled IT Support Technician who prides themselves in ensuring that the group of companies have access to reliable hardware and...

Applicants must have the following requirements:Must have an equivalent tertiary IT qualification.Must have 2–4 years of experience in IT support with systems and network exposure.Must have experience in first- and second-line end-user support.Must have experience in desktop, endpoint, and user access administration (Active Directory exposure).Must have experience in network monitoring,...

An established company with national footprint within the financial sector is seeking to hire a highly skilled Junior IT Support Technician to join their team. This is an excellent opportunity for an individual with strong technical skills to grow their career within a reputable organisation. Please note the formal education and experience required.Your: - Formal Education: - Relevant degree or...

The IT Business Support Specialist plays a key role in delivering advanced technical assistance and ensuring a high standard of customer satisfaction. This role focuses on providing in-depth troubleshooting, supporting complex customer setups, and driving first-time resolution of support requests. The specialist will be responsible for handling escalated technical issues that require strong...

OUR HIRING PROCESS: - We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. - At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via...

Job Overview: - Application Deadline: 29 November 2025 - Job Location: Pretoria, Gauteng - Job Title: IT Support Technician - Education Level: Diploma - Job Level: Intermediate - Minimum Experience: 3 - 5 Years IT Support Technician position available in Pretoria.:Our international client is seeking a highly skilled IT Technician to provide advanced technical support and IT solutions. Key...

IT Company (PTA East)- Join our Dynamic IT Tech Team. Excellent career opportunity for a young IT professional. Minimum requirements: A+ N+ MCSE / MCITP or a - 2 - 3 IT Diploma / Degree Qualification- Strong knowledge and experience of Microsoft operating Systems and Office.- Windows 10 and Windows Server.- Excellent Customer services skills.Good knowledge and experience of TCP/ IP networks...

Minimum Requirements: - Matric - Own reliable vehicle + Valid Driver’s Licence - Diploma in Information Technology / IT Management (advantageous) - Oracle background / experience - Database experience - Linux experience (RedHat, Debian or similar) - Networking experience - A+ and N+ qualification or equivalent experience - MS Word & Excel proficiency - Strong problem-solving and troubleshooting...

Job Summary The Senior Helpdesk Technician provides advanced technical support to end-users, ensuring efficient resolution of IT-related issues. This role involves mentoring junior technicians, managing escalated tickets and contributing to system improvement. Responsibilities - Serve as the primary escalation point for complex technical issues across hardware, software and network...

Minimum Requirements: Matric Own reliable vehicle Valid Driverâs Licence Diploma in Information Technology / IT Management (advantageous) Oracle background / experience Database experience Linux experience (RedHat, Debian or similar) Networking experience A and N qualification or equivalent experience MS Word & Excel proficiency Strong problem-solving and troubleshooting abilities Experience with...

Key Responsibilities - Infrastructure & Systems: Manage servers, endpoints, networks, and software; drive performance, uptime, backups, and DR. - Cybersecurity & Compliance: Implement firewalls, antivirus, and data-protection controls; conduct risk assessments and audits; ensure POPIA compliance. - Applications: Support practice management systems (e.g., LexisConvey, AJS, GhostPracticeor...

5years- Actively seeks out IT trends that are in the market to keep relevant- Maintaining strong internal cross-departmental relationships- Prepare PC and system process documentation- Design, develop, implement, and maintain IT support helpdesk structure to deliver a reliable, high-performance SLA.- Ensure systems comply with industry standards and Corp policies- Maintain all mobile solutions...

Duties and responsibilitiesEnsure technology is accessible and equipped with current hardware and software- Troubleshoot and install hardware, software and network operating system- Troubleshoot and install mobile phones and tablets- Provide orientation to new users of existing technology- Train staff about potential uses of existing technology- Provide recommendations about accessing information...

Job Summary: The Support Technician, Tier I serves as the first point of contact for customers and employees seeking technical assistance. This role is responsible for answering support calls, responding to emails and chat inquiries, and troubleshooting basic IT issues. The ideal candidate has strong customer service skills, a basic understanding of IT systems, and the ability to resolve common...

Job Description/Duties: · Logging Support Calls on Manage Engine Service Desk (our ticketing system). · Assisting Customers with First Line Support Issues on VSAT, Fibre, LTE, Wireless. · Assisting Installers with Installations (Remote Support) if needed. · Escalating Calls to Second Line Support or Vendor. · Data Usage Reports. · Following and Maintaining call logging procedures. · Fault...

IT Manager, legal firm in Pretoria East. My client requires the person to have a qualification + relevant CompTIA, Microsoft and Cisco qualifications. EE position. A skilled IT Manager with a minimum of 4 years experience to oversee and manage the firms IT infrastructure, systems and technology operations. The ideal candidate is hands-on, solutions driven and familiar with the unique technology...

Requirements: - Degree or Diploma in IT or equivalent. - ITIL Foundation Certification -essential. - Certificates in VMWare (VCP) or Hyper-V. - A+ or N+ and MCSE or MCIPT certifications advantageous. - 6 years plus in managing and supporting Data Centre environments and Microsoft server base operating system including Active Directory, Microsoft Azure Cloud, Microsoft Exchange Server 2016/2019...

Our Client A Global tech firm is seeking a Senior Helpdesk Technician to join their team in Pretoria on a contract basis. They offer stability, growth, attractive rates and a great working environment. Job Summary The Senior Helpdesk Technician provides advanced technical support to end-users, ensuring efficient resolution of IT-related issues. This role involves mentoring junior technicians,...

The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely first call resolution. Support relates to customer internet connectivity issues (WAN and customer side), emails, routers, network related queries pertaining to various hardware (a wireless router or access point) and occasionally VOIP (Voice...