Job category: System engineering / consultancy Location: Cape Town Contract: Permanent Remuneration: Market Related EE position: Yes About our company Clicks Group Introduction We are looking to recruit an Incident and Problem Manager to form part of the IT Services and Operations Team in the Group IT department. The role will be based at Clicks Head Office in Cape Town and will report to...
An established industry player is seeking a dedicated Major Incident Manager to support their 24/7 Service Desk. This role involves managing major incidents, ensuring swift service restoration, and maintaining high customer satisfaction. You will engage proactively with customers and technical resources, facilitating effective communication throughout the incident lifecycle. The ideal candidate...
A leading global information provider in Johannesburg is seeking a Production Support Manager to lead a team ensuring system reliability and operational excellence. The ideal candidate will have over 10 years of experience in production support and a strong background in leadership. This role includes responsibilities for managing incidents, driving quality, and fostering team collaboration...
A prominent retail company in the Eastern Cape is looking for a Risk and Security Manager to oversee security operations across stores. Ideal candidates should have at least five years of management experience in the security or retail sector. Responsibilities include executing security strategies, conducting risk assessments, and responding to incidents. Benefits include a market-related salary,...
A professional recruitment agency is seeking a candidate to implement a cyber resilience programme and manage cyber security incidents. The ideal applicant will have 3-4 years in risk management and 5-7 years in vendor management within IT services. Understanding of cyber security trends and experience in the banking or financial services sectors is crucial. Duties include coordinating incident...
A leading health and wellness company in South Africa is seeking an Incident Manager to take ownership of Major Incidents. In this role, you will coordinate resolving parties, communicate with stakeholders, and conduct Post Incident Reviews. The ideal candidate should have over 2 years of experience in Incident Management and knowledge of ITIL and relevant monitoring tools. This position requires...
A global leader in innovative solutions is seeking a candidate for a 12-month Graduate Programme in Cape Town. This hybrid role involves managing major incidents, coordinating teams, and facilitating communication during critical events. Ideal candidates will possess a relevant degree in fields like Linguistics, Business Systems, or IT, along with strong verbal and written communication skills....
A leading consulting firm in Johannesburg is seeking a Manager in Cyber Forensic and Response to manage secure and efficient forensic infrastructure on Azure. The ideal candidate should have 4–8 years of experience in IT/security operations and at least 3 years managing Azure environments. Relevant Azure certifications and a degree in IT or related fields are preferred. This role is crucial for...
A private healthcare facility is seeking a Registered Nurse to enhance the quality matrix and ensure compliance with incident management protocols. Candidates should have SANC registration and at least 3 years of experience in a similar role. Responsibilities include implementing quality improvement programmes and coordinating quality review forums. Strong interpersonal and leadership skills are...
A tech-forward company based in Cape Town is seeking passionate graduates for their 2026 Graduate Programme. You'll report to the Service Desk Lead and engage in Major Incident Management, serving as a key contact for system events. Candidates should be South African citizens with relevant qualifications like BCom or BA in Linguistics. The role requires good verbal skills and offers a hybrid work...
Major Incident Management Graduate page is loaded## Major Incident Management Graduatelocations: ZA.Cape Town.Officetime type: Full timeposted on: Posted Todayjob requisition id: 31188Hi, I'm your Recruiter and guide to joining CSG. At CSG, you're more than your resume. We want your diverse perspective and unique background to help us enrich the work we do together. We believe that by channeling...
A recruitment agency is looking for a skilled IT Manager in Umhlanga Rocks, responsible for overseeing a team and managing incidents within SLAs. The ideal candidate will have a strong technical background, experience in stakeholder management, and the ability to implement process improvements. This role requires effective communication and collaboration with clients and internal teams to enhance...
Major Incident & Escalations Manager – NSC Global Join to apply for the Major Incident & Escalations Manager role at NSC Global. Key Competencies - Autonomy – Perform day‑to‑day activities under routine supervision with major discretion in managing problem investigations or recurring events/incident(s) by providing solutions in coordination with relevant technical resolver groups - Influence –...
A global information services provider in Cape Town is seeking a Production Support Manager to lead a team ensuring the reliability of mission-critical software systems. The role includes managing incidents, overseeing production-level escalations, and implementing continuous improvements. Candidates should have over 10 years of experience in production support, with strong leadership skills,...
About our client Our client, a listed global leader that provides innovative solutions, is committed to helping some of the world's most well-known brands tackle their most pressing business challenges. With a reputation as a trusted partner to global organisations, the company delivers future-focused solutions that enhance customer experiences and enable businesses to stay ahead of the digital...
A leading recruitment agency in Johannesburg is seeking an experienced service delivery manager to oversee application support and maintenance. The ideal candidate will have at least 3 years of service delivery management experience, along with solid practical experience in incident management. The role requires strong problem-solving skills and knowledge of ITIL practices, with additional favor...
About Discovery Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast‑paced and dynamic environment enables smart, self‑driven people to be their best. As global thought leaders, Discovery is passionate...
Collinson Group is a global leader in driving loyalty and engagement for many of the world’s largest companies, predominantly through the provision of travel related benefits within a market leading digital travel ecosystem. The group offers a unique blend of industry and sector specialists who together provide market-leading experience in delivering products and services across four core...
Hi, I'm Zandile Vanqayour, Recruiter and guide to joining CSG. At CSG, you're more than your resume. We want your diverse perspective and unique background to help us enrich the work we do together. We believe that by channeling the power of all, we make ordinary customer and employee experiences extraordinary. Channel the power of YOU and begin the journey to becoming a CSGer. What you'll do -...
A global technology leader in Cape Town seeks a graduate for their 12-month program focusing on Major Incident Management. The role includes managing communications during incidents and serving as the first point of contact for alerts. Ideal candidates should have a relevant degree and strong communication skills. This is a hybrid position, allowing flexibility in working arrangements. Join a...