Incident Management Agent jobs in Gauteng

A professional recruitment agency is seeking a candidate to implement a cyber resilience programme and manage cyber security incidents. The ideal applicant will have 3-4 years in risk management and 5-7 years in vendor management within IT services. Understanding of cyber security trends and experience in the banking or financial services sectors is crucial. Duties include coordinating incident...

A leading health and wellness company in South Africa is seeking an Incident Manager to take ownership of Major Incidents. In this role, you will coordinate resolving parties, communicate with stakeholders, and conduct Post Incident Reviews. The ideal candidate should have over 2 years of experience in Incident Management and knowledge of ITIL and relevant monitoring tools. This position requires...

A leading consulting firm in Johannesburg is seeking a Manager in Cyber Forensic and Response to manage secure and efficient forensic infrastructure on Azure. The ideal candidate should have 4–8 years of experience in IT/security operations and at least 3 years managing Azure environments. Relevant Azure certifications and a degree in IT or related fields are preferred. This role is crucial for...

A leading recruitment agency in South Africa is seeking a Risk Manager for the security sector in Johannesburg. The ideal candidate must have at least 5 years of managerial experience in the security industry and possess strong leadership, communication, and conflict resolution skills. Candidates should be on 24-hour standby, physically fit, and have valid PSIRA registration. This is a full-time...

The Incident Manager (IM) is a trusted account team member who works with our Customer Service and Support engineers and our customers to manage complex reactive support scenarios and provide insights into operational health opportunities for customer accounts. The goal of the IM is to be the customer advocate and enable resolution of Reactive Issues through the following key activities: -...

Brief description The main purpose of this position is to manage the Problem and Incident Management processes to reduce the impact of IT incidents on end users. This includes tracking IT incidents, performing trend analysis, conducting post-mortems after major incidents and organising the problem management team to carry out root cause analysis. Detailed description- Prioritise and escalate IT...

A leading financial institution in South Africa is seeking a Specialist Incident Response Analyst to detect, investigate, and respond to cyber incidents in a dynamic environment. You will lead incidents from triage to recovery, contribute to policy improvements, and engage in threat hunting. The ideal candidate has 5-7 years of experience in IT security, with strong skills in incident management...

A leading technology services company in Johannesburg is seeking an ITSM Help Desk Lead to oversee their help desk and enhance user experience. The ideal candidate will manage incident workflows, ensure prompt ticket resolution, and lead a team of technical staff. Requirements include excellent communication skills and Microsoft certifications. Join a dynamic team dedicated to making a positive...

A leading IT recruitment firm is seeking an experienced Cyber Security Operations Leader in Johannesburg. The role involves managing cyber security threats, leading a team, and ensuring compliance with security frameworks. Candidates should have 10-15 years of experience in cyber security operations and proficiency in incident management and response. This temporary position offers a chance to...

A transportation services company in Centurion seeks a candidate for a role that revolves around incident management and CCTV surveillance. Candidates should have at least Grade 12 and two years of relevant experience. Key responsibilities include monitoring incidents, logging and reporting incidents efficiently, and coordinating road service responses. This role demands strong communication...

A transportation management company in Centurion seeks an Entry Level candidate for incident monitoring. Responsibilities include detecting incidents, logging them accurately, and coordinating with response units during emergencies. Successful candidates should possess Grade 12, at least 2 years of relevant experience, and strong communication skills. The role demands a team player who can manage...

The Incident Manager (IM) is a trusted account team member who works with our Customer Service and Support engineers and our customers to manage complex reactive support scenarios and provide insights into operational health opportunities for customer accounts. The goal of the IM is to be the customer advocate and enable resolution of Reactive Issues through the following key activities: -...

A leading recruitment agency in Johannesburg is seeking an experienced service delivery manager to oversee application support and maintenance. The ideal candidate will have at least 3 years of service delivery management experience, along with solid practical experience in incident management. The role requires strong problem-solving skills and knowledge of ITIL practices, with additional favor...

A recruitment firm is looking for a Senior Information Security Engineer to design and implement advanced security solutions across hybrid environments. Responsibilities include overseeing security operations, managing incidents, leading vulnerability management, and ensuring compliance with industry standards. The ideal candidate has a degree in IT or a related field and holds relevant...

About Discovery Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast‑paced and dynamic environment enables smart, self‑driven people to be their best. As global thought leaders, Discovery is passionate...

A leading staffing agency seeks a Junior IT Support Specialist in Johannesburg to maintain application systems and provide support in daily operations. This role requires 1-3 years of experience in IT support and relevant qualifications like a diploma in IT. Candidates should be skilled in incident management and effective communication. Responsibilities include diagnosing incidents, managing...

About Discovery About Discovery Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders,...

The Incident Manager (IM) is a trusted account team member who works with our Customer Service and Support engineers and our customers to manage complex reactive support scenarios and provide insights into operational health opportunities for customer accounts. The goal of the IM is to be the customer advocate and enable resolution of Reactive Issues through the following key activities: -...

The Incident Manager (IM) is a trusted account team member who works with our Customer Service and Support engineers and our customers to manage complex reactive support scenarios and provide insights into operational health opportunities for customer accounts. The goal of the IM is to be the customer advocate and enable resolution of Reactive Issues through the following key activities: -...

The Incident Manager (IM) is a trusted account team member who works with our Customer Service and Support engineers and our customers to manage complex reactive support scenarios and provide insights into operational health opportunities for customer accounts. The goal of the IM is to be the customer advocate and enable resolution of Reactive Issues through the following key activities: -...