help desk support jobs in Durban

IT Corporation is a leading IT systems support company committed to delivering exceptional services to our clients. Our work environment encourages collaboration and innovation, empowering every team member to thrive. We are currently hiring a skilled Desktop Support Technician to join our Service Desk IT team. Position Overview As a Service Desk Support Technician at IT Corporation, you will...

Are you that “go to” some one in your team that handles all the technical escalations and vendors? Have you worked in a retail IT environment and are passionate about giving the best possible support? We have just the role for you! Qualifications - You have an IT qualification (or are currently completing your qualification part time) - You have worked in an IT support role for at least 3...

A leading tech company in Durban seeks a Service Desk Agent to deliver exceptional customer service and support the operations department. Responsibilities include managing customer accounts, handling service inquiries, and providing administrative support. With a focus on communication and organisation, the ideal candidate will ensure efficient operation and customer satisfaction. A minimum of 3...

A retail company is seeking three enthusiastic Service Desk Agents in Durban, South Africa. This entry-level position offers hands-on experience in IT support, ideal for individuals passionate about technology. Responsibilities include responding to user requests, troubleshooting IT issues, and maintaining records. Candidates should have a Matric certificate and basic IT certification, along with...

Post: Service Desk Agents X2Ref: R262, R263One per, One Contract Minimum Requirements: - Grade 12 or equivalent (NQF level 4) - Diploma in office administration (ideal) - Experience in Help/Service Desk and customer services/project management. Summary of Duties(but not limited to): - Receives and attend to all requests from various stakeholders. - Responsible for the help/Service desk...

A healthcare organization in Durban seeks a dedicated individual to welcome visitors, transport patients, and support administrative staff. The role requires a Grade 12 Certificate and experience in a customer care environment, with an emphasis on shift work. Successful candidates will contribute to patient safety and confidentiality. This position offers the opportunity to work in a challenging...

A reputable healthcare organization in Durban is seeking individuals for roles focused on patient transport and administrative support. The successful candidates will be responsible for welcoming visitors, directing patients to departments, and ensuring their safe transportation. Applicants must have a Grade 12 Certificate and some experience in a customer care environment. The position requires...

A local company in Durban is looking for a friendly and competent clerk for front of house operations and various administrative duties. Responsibilities include answering calls, greeting clients, data capturing, and maintaining the database. This full-time role requires excellent interpersonal skills and organizational abilities. The ideal candidate will be proactive in handling queries and...

A leading workwear company in Durban is seeking a Receptionist to be the first point of contact for visitors and phone inquiries. This role requires a professional, service-driven individual with strong communication and multitasking skills. Responsibilities include welcoming guests, managing calls, and providing administrative support. Join us in creating a warm and efficient atmosphere at our...

Purpose of the Role:Key Responsibilities: - Log all incidents and service requests accurately in the ticketing system. - Diagnose and resolve hardware, software, and network issues within defined SLAs. - Escalate complex problems to second-line or specialist support teams when required. - Follow up on open tickets to ensure timely resolution and customer satisfaction. - Assist with user account...

Responsibilities - Leading the IT Application Support Team - Provide daily direction and communication to team members to ensure App Support tickets are answered in a timely, efficient manner. - Assist the team in resolving complaints and escalations from end users and management. - Administer customer service duties such as quality analysis on call and ensure fast turnaround time on ticket...

SYSTEMS SUPPORT ADMINISTRATOR HIRT & CARTER _DURBAN- CORE PURPOSE OF THE JOB: The role of the Systems Support Administrator is to provide technical and functional support to Business Central end-users group. KEY PERFORMANCE AREAS:- Provides ERP support to all Business Central users on prem and remotely.- Monitor and maintain Business Central Job Queues and system dimensions for accuracy and...

Job Specification: - Diploma or Degree in Computer Systems Advantageous - Microsoft Technology Associate (MTA) or Microsoft Technology Associate (MCSA) Advantageous - Microsoft Systems Engineer (MCSE) advantageous - Experience with Office 365 and Azure advantageous - ITIL Foundation certification advantageous - At least 1 years’ experience in supervising or team lead within an Application...

Position: Field Services IT TechnicianLocation: Durban AreaWe are seeking a detail-oriented, thorough, and organized IT Technician to join our growing Field Services team. In this role, you will provide hands-on technical support to our clients, ensuring systems run smoothly and efficiently. You will be responsible for troubleshooting, implementing solutions, and maintaining IT infrastructure...

A technology company in Durban is looking for an IT Helpdesk Technician L2 to provide technical support and administration for software and hardware systems. The position requires after-hours availability and a commitment to customer service. Ideal candidates should have a Matric, relevant IT qualifications, and at least 2 years of experience in a service desk environment. The role includes...

Job Overview To receive, log, assign, track, manage and report on all company's Support Desk tickets received. These tickets will include End User Support and Environment Support to monitor and report on backups and available server space. This is a client-focused position – the individual must have excellent verbal, written, listening and communication skills, great communication skills; must...

Job Description We are seeking three enthusiastic and customer-focused Service Desk Agents to join our IT Department at Head Office. This entry-level position is ideal for individuals passionate about technology and providing exceptional support to our internal users across stores, distribution centres, and head office departments. Duties And Responsibilities Key Responsibilities - Man the...

A leading IT service provider in Durban seeks an experienced IT Support Technician to provide exceptional service and support to internal users. The role requires after-hours availability for critical issues, knowledge of Microsoft applications and hardware, and strong problem-solving skills. Candidates must have a Matric certificate and relevant IT qualifications, along with a minimum of 2 years...

A leading retail company based in Durban is seeking a skilled IT Support Specialist to handle technical escalations and support within a retail environment. The ideal candidate will have over three years of IT support experience, knowledge of POS software and SQL, and strong communication skills. Responsibilities include resolving support calls, managing vendor escalations, and providing...

Job Purpose Statement The Service Desk Agent plays a pivotal role in delivering exceptional customer service within our company. The Service Desk Agent is responsible for providing administrative support to ensure the efficient operation of the operations department. This role involves managing customer accounts, managing backend billing and ordering operations with connectivity vendors,...