A leading retail company based in Durban is seeking a skilled IT Support Specialist to handle technical escalations and support within a retail environment. The ideal candidate will have over three years of IT support experience, knowledge of POS software and SQL, and strong communication skills. Responsibilities include resolving support calls, managing vendor escalations, and providing...
A retail company is seeking three enthusiastic Service Desk Agents in Durban, South Africa. This entry-level position offers hands-on experience in IT support, ideal for individuals passionate about technology. Responsibilities include responding to user requests, troubleshooting IT issues, and maintaining records. Candidates should have a Matric certificate and basic IT certification, along with...
A leading tech company in Durban seeks a Service Desk Agent to deliver exceptional customer service and support the operations department. Responsibilities include managing customer accounts, handling service inquiries, and providing administrative support. With a focus on communication and organisation, the ideal candidate will ensure efficient operation and customer satisfaction. A minimum of 3...
IT Corporation is a leading IT systems support company committed to delivering exceptional services to our clients. Our work environment encourages collaboration and innovation, empowering every team member to thrive. We are currently hiring a skilled Desktop Support Technician to join our Service Desk IT team. Position Overview As a Service Desk Support Technician at IT Corporation, you will...
Post: Service Desk Agents X2Ref: R262, R263One per, One Contract Minimum Requirements: - Grade 12 or equivalent (NQF level 4) - Diploma in office administration (ideal) - Experience in Help/Service Desk and customer services/project management. Summary of Duties(but not limited to): - Receives and attend to all requests from various stakeholders. - Responsible for the help/Service desk...
Urgently looking for an Afrikaans Speaking Service Desk Agent with basic IT skills or qualification.
Purpose of the Role:Key Responsibilities: - Log all incidents and service requests accurately in the ticketing system. - Diagnose and resolve hardware, software, and network issues within defined SLAs. - Escalate complex problems to second-line or specialist support teams when required. - Follow up on open tickets to ensure timely resolution and customer satisfaction. - Assist with user account...
Environment PLAY a pivotal role in providing technical leadership and guidance to ensure the alignment of strategies and services as the next IT Infrastructure and Network Engineer sought by a cutting-edge Tech company in Durban. You will oversee high-impact, complex, time-sensitive, or critical challenges and orchestrate cross-departmental collaboration and execution to achieve successful...
Responsibilities - After hours availability for critical support when required. - Knowledge of Microsoft Desktop and server applications. - Knowledge of computer hardware and peripherals and basic networking (LAN, VPN). - Excellent written and verbal communication skills – especially writing professional reports. - Strong telephonic and written etiquette. - Information technology system support...
Trending Job Info - Job Identification 1159 - Job Category Information and Communication Technology - Posting Date 01/16/2026, 09:13 AM - Job Schedule Full time Skill Set - After hours availability for critical support when required. - Knowledge of Microsoft Desktop and server applications. - Knowledge of computer hardware and peripherals and basic networking (LAN, VPN). - Excellent written...
Position: Field Services IT TechnicianLocation: Durban AreaWe are seeking a detail-oriented, thorough, and organized IT Technician to join our growing Field Services team. In this role, you will provide hands-on technical support to our clients, ensuring systems run smoothly and efficiently. You will be responsible for troubleshooting, implementing solutions, and maintaining IT infrastructure...
Key skills/attributes/position-specific competencies: The following indicates what would typically be expected for this role at a competent level: - After-hours availability for critical support where required. (Moved to the top of this list) - Knowledge of Microsoft Desktop and server applications. - Knowledge of computer hardware and peripherals and basic networking (LAN, VPN). - Excellent...
Overview To support the SSA Region with IT Support service delivery to ensure a compliant and secure environment for the region to operate. Role profile Job Title: IT Support Technician Reports to: IT Manager Department: IT Location: Durban, Manchester Park Purpose of the role To support the SSA Region with IT Support service delivery to ensure a compliant and secure environment for the...
To provide end user support across the organization’s desktop, network, telephony and application(s) environment. The candidate will maintain, analyze, troubleshoot and repair/replace/upgrade computer systems, hardware, software and computer peripherals, as well as serve as an escalation point to ensure tickets/incidents are resolved according to SLAs. The position requires excellent...
A technology company in Durban is looking for an IT Helpdesk Technician L2 to provide technical support and administration for software and hardware systems. The position requires after-hours availability and a commitment to customer service. Ideal candidates should have a Matric, relevant IT qualifications, and at least 2 years of experience in a service desk environment. The role includes...
Job Description We are seeking three enthusiastic and customer-focused Service Desk Agents to join our IT Department at Head Office. This entry-level position is ideal for individuals passionate about technology and providing exceptional support to our internal users across stores, distribution centres, and head office departments. Duties And Responsibilities Key Responsibilities - Man the...
ENVIRONMENT: A cutting-edge Tech company in Durban seeks the technical expertise of a highly skilled IT Cybersecurity Engineer to join its team. Your core role will be to enhance the security offering, ensuring proactive threat management, effective incident response, and continuous improvement of Cybersecurity defences for the business and its customers. This role requires strong leadership and...
A leading IT service provider in Durban seeks an experienced IT Support Technician to provide exceptional service and support to internal users. The role requires after-hours availability for critical issues, knowledge of Microsoft applications and hardware, and strong problem-solving skills. Candidates must have a Matric certificate and relevant IT qualifications, along with a minimum of 2 years...
Are you that “go to” some one in your team that handles all the technical escalations and vendors? Have you worked in a retail IT environment and are passionate about giving the best possible support? We have just the role for you! Qualifications - You have an IT qualification (or are currently completing your qualification part time) - You have worked in an IT support role for at least 3...
Job Purpose Statement The Service Desk Agent plays a pivotal role in delivering exceptional customer service within our company. The Service Desk Agent is responsible for providing administrative support to ensure the efficient operation of the operations department. This role involves managing customer accounts, managing backend billing and ordering operations with connectivity vendors,...