Help Desk Manager jobs in Durban

Post: Service Desk Agents X2Ref: R262, R263One per, One Contract Minimum Requirements: - Grade 12 or equivalent (NQF level 4) - Diploma in office administration (ideal) - Experience in Help/Service Desk and customer services/project management. Summary of Duties(but not limited to): - Receives and attend to all requests from various stakeholders. - Responsible for the help/Service desk...

Department: ITReports to: Service Desk ManagerBackground of Company:Access World is a global commodity warehousing and logistics business. We specialize in handling, storage, and processing of commodities including non-ferrous and ferrous metals, ferroalloys, project cargo, oil & gas, and other agricultural products. In addition, we are an approved warehouse keeper of the London Metal Exchange,...

Purpose of the Role:Key Responsibilities: - Log all incidents and service requests accurately in the ticketing system. - Diagnose and resolve hardware, software, and network issues within defined SLAs. - Escalate complex problems to second-line or specialist support teams when required. - Follow up on open tickets to ensure timely resolution and customer satisfaction. - Assist with user account...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 21, 2026 Your day at NTT DATA - The Client Services Operations Manager works closely with colleagues from all Services divisions to manage all aspects of service delivery into the various service delivery contracts within their client(s) and ensure the continued focus on the execution of the agreed service plans...

About Us:Tsebo Facilities Solutions is looking for a Facilities Manager who will be responsable to provide managerial and supervisory direction and strategic planning regarding service delivery as required in order to maximise customer satisfaction. As the leading integrated facilities solutions provider in Africa and the Middle East, operating in over 28 countries, with over 40 000 employees,...

Additional InformationJob Number24204656Job CategoryRooms & Guest Services OperationsLocationProtea Hotel Durban Umhlanga, Protea Mall, Corner Lighthouse and Chartwell Drive, Durban, South Africa, South Africa, 4320ScheduleFull TimeLocated Remotely?NPosition Type Management JOB SUMMARY Assists the Front Office Manager in administering front office functions and supervising staff on a daily...

JOB DESCRIPTION Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Client Services Operations...

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Client Services Operations Manager works closely...

Industries: Fleet | Logistics | Transport | High-Value SalesThis role is for a proven new-business hunter with experience selling into the logistics, transport, fleet, or trucking environment.If your background is mainly account management, inbound leads, or farming existing clients, this role will not suit you.The Role:You will be responsible for winning new commercial business in a competitive...

Do you have experience as a Dynamic, Innovative & Profitable Branch Manager? Recruitco's Durban branch is looking for a Branch Manager. Minimum Requirements: - Matric - Diploma or equivalent qualification, supported by relevant experience and industry knowledge - Minimum 10 years’ experience and proven successful track record in recruitment sales, and / or service industry - At least 6 years of...

YOUR TALENT: - National Senior Certificate - Three to four years of management experience in a focused, customer service-oriented retail environment (preferably apparel/footwear) with results driven track record - Proven ability to exceed sales while meeting payroll goals, demonstrated ability to identify, hire, train, develop and retain top talent Managers as well as teams, ability to reason...

ENVIRONMENT: A cutting-edge Tech company in Durban seeks the technical expertise of a highly skilled IT Cybersecurity Engineer to join its team. Your core role will be to enhance the security offering, ensuring proactive threat management, effective incident response, and continuous improvement of Cybersecurity defences for the business and its customers. This role requires strong leadership and...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 26, 2026 JOB SUMMARY - Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues. CANDIDATE PROFILE Education and Experience - High school...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : December 31, 2026 Responsibilities - We have an amazing opportunity for an HCM Techno-Functional Specialist to be based in Umhlanga, Durban. Do you think you have what it takes to be our newest Purple Star? - This role will be responsible for deploying and supporting Oracle HCM solutions, specifically Core HR, Talent...

Pump up the JAM, Pump up your CAREER JAM is no ordinary Company. The words, conventional and average are not part of our vocabulary. It takes a front footed, passionate person to exceed in JAM. We love people that think out the box & who are able to bring the best out of other people whilst maintaining world class standards. So if you want to work hard and make your life count then JAM is the...

SYSTEMS SUPPORT ADMINISTRATOR HIRT & CARTER _DURBAN- CORE PURPOSE OF THE JOB: The role of the Systems Support Administrator is to provide technical and functional support to Business Central end-users group. KEY PERFORMANCE AREAS:- Provides ERP support to all Business Central users on prem and remotely.- Monitor and maintain Business Central Job Queues and system dimensions for accuracy and...

JOB SUMMARY Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 1 year experience in the guest services, front desk, or related professional...

Job Specification: - Diploma or Degree in Computer Systems Advantageous - Microsoft Technology Associate (MTA) or Microsoft Technology Associate (MCSA) Advantageous - Microsoft Systems Engineer (MCSE) advantageous - Experience with Office 365 and Azure advantageous - ITIL Foundation certification advantageous - At least 1 years’ experience in supervising or team lead within an Application...

About Us:Tsebo Facilities Solution is looking for a Helpdesk Operator to answer incoming calls to the Helpdesk promptly and professionally; to provide a high level of customer service to all external and internal callers; to log calls accurately in line with Helpdesk policies and procedures. As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers...

ENVIRONMENT: PLAY a pivotal role in providing technical leadership and guidance to ensure the alignment of strategies and services as the next IT Infrastructure and Network Engineer sought by a cutting-edge Tech company in Durban. You will oversee high-impact, complex, time-sensitive, or critical challenges and orchestrate cross-departmental collaboration and execution to achieve successful...